BTF Flashcards

1
Q

Objectives

SMART

A
Specific
Measurable
Achievable
Relevant
Time-bounded
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2
Q

Marketing mix (4P’s)

A

Place
Price
Product
Promotion

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3
Q

Evaluate HR effectiveness (4C’s)

A

Commitment
Competence
Congruence
Cost-effectiveness

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4
Q

Stages of group development

A

Forming - meeting and finding general aim
Storming - Aims and roles ‘argued’ about
Norming - Reaching agreements
Performing - getting to work on task

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5
Q

Dynamic environment (4D’s)

A

Dynamic
Diverse
Difficult
Dangerous

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6
Q

General environment factors (PESTEL)

A
Political
Economical
Social
Technological
Ecological
Legal
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7
Q

Five force analysis

A

Bargaining power of suppliers
Threat of new entrants
Bargaining power of customers
Threat from substitute products

Rivalry among current competitors

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8
Q

Resources (9M’s)

A
Materials
Men and women
Management
Machinery
Money
Make-up
Management information
Markets
Methods
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9
Q

Product life cycle

A

Introduction: sales low, profit low
Growth: Profits rise
Maturity: Profits good
Decline: Sales fall

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10
Q

Boston consulting group (BCG) matrix

A

Market High Star Question mark
growth Low Cash cow Dog
High Low
Market share relative to largest competitor

Star= build
Cash cow = hold or harvest
Question mark = harvest or build
Dog = divest or hold

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11
Q

Scale of risk depends on

A

Exposure
Volatility
Impact
Probability

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12
Q

Coefficient of variation

A

Standard deviation/mean

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13
Q

Metrics for measuring resilience

A

Compliance
Completeness
Value
Capability

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14
Q

Attributes that make financial statements useful

A

Understandability
Verifiability
Timeliness
Comparability

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15
Q

Wates principles for large private companies

A
Purpose and leadership
Board composition
Director responsibilities
Opportunity and risk
Remuneration
Stakeholder relationships and engagement
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16
Q

Ethical leadership

A
Openness
Courage
Ability to listen
Honesty
Fair-mindedness
17
Q

Qualities of good information (ACCURATE)

A
Accurate
Complete
Cost-beneficial
User-targeted
Relevant
Authoritative
Timely
Easy to use
18
Q

Characteristics of big data

A

Volume
Variety
Velocity
Veracity

19
Q

Effective data processing (CATIVA)

A
Completeness
Accuracy
Timeliness
Inalterability
Verifiability
Accessibility