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BST Chapter 1 Flashcards

Chapter 1

1
Q

Characteristics of management

A

Goal oriented
Pervasive
Continuous
Group activity
Multi dimensional
Dynamic
Intangible

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2
Q

Elaborate multi-dimensional characteristics of Management

A

Mgt of work
Mgt of people
mgt of operations

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3
Q

Objectives of Management

A

Organizational
Social
Personal

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4
Q

Elaborate organizational objectives

A

Organizational objectives-

Survival
Profit
Growth

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5
Q

Elaborate social objectives

A

Benefits for soc
Creating employment
amenities

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6
Q

Personal objectives

A

Financial
Social
Higher Level needs

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7
Q

What is management

A

Management is a process of getting the task done that is required for achieving organizational goals in an efficient and effective manner by using functions such as planning, organising, staffing, directing and controlling..

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8
Q

Functions of management

A

Planning
Oraganizing
Staffing
Directing
Controlling

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9
Q

What is the importance/ need for management

A

1) Achievement of group goals
2) Achieving personal goals
3) Societal development
4) Creating a dynamic organization
5) Increases efficiency (min wastage)

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10
Q

Different types of nature of mgt

A

Science
Arts
Profession

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11
Q

Is management science?

Explain why it is, or is not.

Relate with science’s features.

A

Management is not an exact science

1) Science is a systematic body of knowledge
2) It is based on observation and experimentation
(Management is based of observation, but is not accurate)
3) It has a universal application
(Mgt needs to be modified, not universally app)

It is partial science, or even social science

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12
Q

Compare management with a profession

Is management a profession?

Explain with significance of its features.

A
  • Well defined body of knowlege
    Management is a well defined body of knowledge
  • Restricted entry
    No, restricted entry
  • Professional association (body- councel
    Some association -yes/no
  • Ethical code of conduct
    Not very well defined
  • Service motive
    yes and no

Not full fledged profession, not right now.

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13
Q

Is mgt an art?

A
  1. Theoritical knowledge
    Yes implied in mgt
  2. Personalised application
    Yes
  3. Based on practice and creativity
    (Experience)
    Yes, app in mgt

Yes. Management is a complete art

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14
Q

What are the levels of Management?

A

Three levels
1. Top level
Board of director, cfo, coo. ceo etc, general managers
2. Middle level Managers
3. Lower levels Workers

Authority is downwards sloping
accountability in upwards

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15
Q

Functions of top level mgt

A
  1. Coordinations of diff dept
  2. Welfare and survival of org
  3. Ananlysis and survival of the firm
  4. Meeting and formulating organizational goals and strategies.
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16
Q

Middle level funv

A
  1. Link bw top and lower
  2. Interpret policies of top level
  3. Necessary staff
  4. Assign duties and responsibilities
  5. Cooperate with other departments
17
Q

Func of lower level

Also called operation or supervisory mgt, or first line managers,

Supervisors and foremen

A
  1. Directly oversee workers
  2. Link bw workers and middle level
  3. ensure quality
  4. Training and providing guidance to workers
18
Q

What is coordination?

A

Coordination is the process by which a manager sychronises all the activities of different departments towards achievement of goals.

19
Q

Why is coordination called the essence of management?

NEED FOR COORDINATION

A
  1. Needed at all levels (Top,middle, lower)
  2. Needed in functions (POSDC)

Coordination is not a seperate fucntion, but the very essence of managem

20
Q

What are the characterstics Coordination?

FEATURES/NATURE/CHARACTERSTICS

A
  1. Integration of group efforts Unifying diverse departments
  2. Ensures unity of action
  3. Continous process
  4. It is a pervasive function
  5. responsibility of all the managers
  6. Delierate function Not optional
21
Q

Importance for coordinations

A
  1. Growth in size Coordination needed to integrate group efforts
  2. Functional Differentiation Needed to ensure unoty of actions, conflicts between departments
  3. Speciakisation reconcile with speacialists

BST (6 decks)

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