book Flashcards

1
Q
  1. almost ____ of all millennial’s lived with their parents during the last recession pg 19
A

1/3

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2
Q

4.____ percent of millennials believe people can be trusted pg. 20

A

a. 19%
b. 5 %
c. 40%
d. 80%

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3
Q
  1. What are a few of managers top disconnects and frustrations with millennial employees. pg 22
A

a. lack of initiative
b. too emotional
c. poor work ethic
d. impatient
e. all of the above

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4
Q
  1. what area a few of millennial’s top disconnects and frustrations with their managers. pg 23
A

a. unavailability
b. lack of trust
c. lack of training
d. a and b only
e. all of the above

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5
Q
  1. the average American works ___ a year than in 1976 pg 24
A

a. 2 more months
b. 1 more month
c. . 3 more weeks
d. 6 more weeks

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6
Q
  1. how do you engage the next generation of employees and customers? to _____ pg 25
A

a. wait and see
b. do nothing
c. act
d. pretend

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7
Q
  1. there are an estimated ___ million millennials in the united states. pg 26
A

a. 20
b. 45
c. 83
d. 100

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8
Q
  1. to under stand the power of ___ is how you connect with others. pg 33
A

a. relations ships
b. communications
c. understanding
d. friendship

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9
Q
  1. to know your ______ is who you are innately pg 33
A

a. weaknesses
b. strengths
c. personality
d. none of the above

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10
Q
  1. to recognize your skills passions and ____ is what you know and think of yourself and what you bring to the world. pg 33
A

a. self worth
b. strengths
c. values
d. weaknesses

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11
Q
  1. who you are and want to be and how you want to be perceived in the world is defined as your ____ pg 23
A

a. story
b. skills passion and values
c. strengths
d. personal brand stamp

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12
Q
  1. how you present yourself to the world is to develop and deliver your _____pg 33
A

a. story
b. personal brand stamp
c. passion
d. strengths

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13
Q
  1. how many steps are there to truly know and care about yourself to connect to the people around you and achieve the relationship you need and want. pg33
A

a. 2
b. 3
c. 4
d. 5

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14
Q
  1. what is the most important life/work skill pg. 35
A

a. communication
b. discipline
c. building relationship
d. none of the above

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15
Q
  1. in the book chasing relevance relationships are the foundation of ___pg 36
A

a. trust
b. commitment
c. loyalty
d. friendship

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16
Q
  1. building relationships between managers and millennials starts from the ____ pg 37
A

a. inside out
b. outside in
c. beginning
d. none of the above

17
Q
  1. what lesson did robert waldingers 75 year study on human relations reveal. pg 41
A

a. social connections are not really good for us
b. people who were the most satisfied in their relationships at age fifty were not as healthy at eighty
c. good relationship don’t just protect our bodies they protect our brains.
d. none of the above

18
Q
  1. what stands in the way of change are ___ and too many leaders don’t include themselves as ___ complicit pg 31
A

a. people/people
b. millennial’s/leaders
c. non millennial’s/leaders
d. bias/people

19
Q
  1. which is not one of the five short steps cover by the author to effectively communicate pg 32
A

a. understanding the power of relationships
b. recognize your skills passion and values
c. develop and delver your story
d. work from the inside out