Book

Question 1

Manufacturing and production producing bills of materials

Answer 1

True

Question 2

Manufacturing and production: paying creditors

Answer 2

False
Explanation: Finance and Accounting

Question 3

Firm coordinate the work of employees in various divisions by developing a hierarchy in which authority responsibility and accountability is concentrated at the top

Answer 3

True

Question 4

Senior management which makes short-range strategic decisions about products and services

Answer 4

False
Answers: Long range

Question 5

Middle management ensures financial performance

Answer 5

False
Answer: Senior management

Question 6

Operational management is responsible for monitoring the daily activities of the business

Answer 6

True

Question 7

Secretaries or clerks are an example of data workers

Answer 7

True

Question 8

Each group has same needs for information

Answer 8

False
Answer: different

Question 9

Data workers are an example of operational Management

Answer 9

True

Question 10

Management information systems serving senior management

Answer 10

False
Answer: middle management

Question 11

MIS summarize and report on the company’s basic operations using data supplied by TPS

Answer 11

TRUE

Question 12

MIS typically provide answers to routine questions

Answer 12

True

Question 13

DSS support more nonroutine decision making

Answer 13

True

Question 14

Often the information is delivered to senior executive through a portal

Answer 14

True

Question 15

Payroll is an example of TPS

Answer 15

TRUE

Question 16

ESS are concerned with questions such as:
What will employment levels be in five years? What are the long-term industry cost trends? What products should we be making in five years?

Answer 16

True

Question 17

A key word in social business is conversation

Answer 17

True

Question 18

Collaborative and social technologies help reduce time delays in design and production

Answer 18

True

Question 19

In recent years, email use has declined

Answer 19

True

Question 20

IBM is an example of Virtual worlds

Answer 20

True

Question 21

Every business regardless of its size must perform four functions to succeed

Answer 21

True

Question 22

Economy is considered an immediate business environment

Answer 22

False
Answer: Global

Question 23

Sharp distinction between computer or computer program versus information system

Answer 23

True

Question 24

One of the rules of managers is to set an organizational strategy

Answer 24

True

Question 25

IT Infrastructure contains only physical derives to build is

Answer 25

False

Question 26

Few business problems are complex

Answer 26

False Answer: simple and straightforward

Question 27

Problem identification is to agree that the problem exists

Answer 27

True

Question 28

Unsupportive culture and attitudes are typical people problems

Answer 28

False Answer: organization

Question 29

A typical people problem is a lack of employee training

Answer 29

True

Question 30

Problem-solving is a continuous process, not a single event

Answer 30

True

Question 31

When firms cannot achieve business objectives these objectives become a success

Answer 31

False Answer: become challenges

Question 32

No field has undergone more technology-driven change in the past five years than sales and advertising

Answer 32

False Answer: Marketing and advertising

Question 33

Firms coordinate work of employees by developing hierarchy in which authority is concentrated at top

Answer 33

Rue

Question 34

TPS : Highly central to business operations and functioning

Answer 34

True