Bonus sto ne gi vidov Flashcards

1
Q

What is management?

A

= the process of working with people and organisational resources to achieve goals efficiently and effectively.

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2
Q

What are the 4 management functions?

A

Planning, organizaning, leading and controlling

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3
Q

Define the types of plans (Tactical, operational and business plan)

A

Tactical plan = support for a strategic plan by transforming it into a short-term specific plan by applying it to particular parts of the organisation. It ensures adequate resources and assigns responsibility to each section and individuals involved in the strategy.
Operational plan = plan about particular procedures and processes required to keep the organisation running smoothly (staff schedule, monthly budget, performance goals for employees)
Business plan = written document that describes the actions and goals needed to support organisational strategy.

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4
Q

Strategic and directional plan

A

Strategic plan = broad, long-term plan that helps to define the entire organization’s strategic mission and goals, and the actions needed to achieve them.
Directional plan = general, flexible plan that provides guidelines for an organisation’s long-term goals. Directional plans provide focus but do not include specific objectives or allocate responsibility.

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5
Q

Define Organasing

A

process of orchestrating people, structure, actions, resources, and decisions to achieve goals what is going to be done, how and by whom

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6
Q

Define Controlling

A

Controlling = process of monitoring activities such as financials, policies, measuring results, comparing them with goals, and correcting performance when necessary  ensuring that performance meets the objectives of goals and plans

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