Bob Quiz Flashcards
In order, list the 7 required elements of greeting.
Big smile Warm welcome Handshake/exange names Brief repore building Qualify if in before Do you know a lot of DMC Bb1 building block 1
Building block 1 word for word.
Denver mattress is Americas largest factory direct mattress retailer. We own the factory and cut out the middle man profits. Which means you can get a total sleep system for less than the price of just the mattress at most other places.
Building block 2 word for word.
Have you had a chance to do any shopping around?
Shopping for a mattress is a very difficult and confusing thing. You can’t see inside it, you don’t know what to look for, and everyone tells you theirs is the best. Here at Denver mattress we’re a different kind of company. Our goal is not to sell you the most expensivemTtress, but to help you get the best nights rest possible. We do this better than Anyone else because we carry only the top rated mattress brands In America, we customs fit you to bothe the mattress and the pillow. And we back it all up with great customer service and our 1 year better sleep guarantee! Is there a specific brand you were interested in?
What 3 points are you demonstrating by doing the in bed demo?
Comfort
Support
Value
Building block 3 word for word
Srt
The key to a good nights rest is a proper spinal alignment and reducing pressure points. To do this, the mattress and the pillow have to work together. We have a simple test that will help determine the right combination for you. Lest start with the mattress and il show you how it works.
List 3 methods used to fit pillows
Srt
Eye
Feel
Talking point 1 word for word care set
A mattress is the only thing you’ll ever buy, use for years and never clean. Let me show you how we can help.
Talking point 2 mattress pads
Most families have someone who suffers from stuffy head or allergy problems. Let me show you how we can help..
In order list the 7 steps to a sale
Greeting Qualification Presentation Closing Overcome objections Repaffirmation 30 day satisfaction and refeal.
Talking point 3 sheets
We know that most of our customers go somewhere within a few days to purchase bedding for thei new matrress. Knowing thus let me show you some bedding sets that feel great and fit better than anything else you’ll find.
Talking point 4 frames
Proper support for you sleep set system starts from the ground up. What will you be putting your new mattress on?
List the 5 basic beliefs of the professional salesperson
Belive in your self
Your product
Your company
You coworkers
And that sales is an honorable perfesion
Talking point 5
Ergo
Today’s box springs can do so much more than what you may be used to. Have you ever experienced an ergo foundation?
Talking point 6
Denver mattress continues to be ranked as one of the top mattress rands in America for service, selection, and value by the country’s leading consumer magazine.
List 4 steps In Overcome objections
Acknowledge
Ofer different points of view
Tradition to appropriate stages of of the sale
Building blocks if necessary.
