BMC Flashcards

1
Q

what is a Business Model Canvas?
who developed BMC

A

description of an idea into create, deliver and capture a value.
Alexander Osterwalder In 2005
it consists of 9 blocks covering 4 business areas( customers, offer, infrastructure, financial viability).

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2
Q

Describe BMC Model

A
  1. customer segment- a) Mass market
    b) Niche
    C) Segmented
  2. Value Preposition- a) newness
    b)Performance
    c) Design/ Brand status
    d)Convience/ Accesibility
  3. CHANNELS- a) Direct: sales force, web, stores
    b) Indirect: partners, wholesalers, distributors…
    c) Inbound and Outbound logistics
  4. CUSTOMER RELATIONSHIPS
    a) Customers acquisition (ads, word-of-mouth)
    b) Customer retention (newsletters, targeted promotions)

Types of Customer relationship
Customer care services
Automated service
Co-creation-inviting customer to review

  1. Revenue Streams
    a) Asset sale: Selling of the asset

b) Usage fee/Renting: by the use of a particular service (Renting out assets)

c) Subscription fee: selling access to a service (e.g. iTunes store)
d) Brokerage fee (commission) intermediation services performed on behalf of two parties (e.g. brokers and real estate agents)

  1. Key Resources

a) Physical: facilities, building, vehicles, distribution network, Point of Sales (PoS)
b) Intellectual: brands (Nike, Sony), knowledge software), copyrights
c) Human: Employee
d) Financial: cash, credit

  1. KEY ACTIVITIES
    a)Production: Design, make & produce, delivery a product
    B)Problem solving: coming up with new solutions for individual customer problems

C)Platform / Network: e.g. Visa-merchants, customers and banks

  1. KEY PARTNERSHIPS
    Ex. Suppliers, strategic alliances, joint-ventures, buyers………..
  2. COST STRUCTURE
    a) Fixed costs: e.g. salaries and rents
    b) Variable costs: they vary with the volume of goods produced
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3
Q

write down what blocks are included in the $ business areas

A

Customer- customer segment, customer relationship
b) Offer- key activities, value proposition
c) Infrastructure-key resources, channels
4)- Revenue stream, Cost structure.

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