BLOCK 4 Flashcards

1
Q

What is the private sector?

A

The private sector is the part of the economy which is both run for private profit and is not controlled by the government.

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2
Q

What is the public sector?

A

The public sector deals with either the production, delivery and allocation of goods and services by the government, whether national, regional or local.

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3
Q

What are co-operatives?

A

Co-operatives are owned by their staff, who are ‘members’ of the firm
Profits and losses are shared amongst the members

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4
Q

What is a non-profit organisation?

A

A Non – Profit Organisation (NPO) does not distribute its surplus funds to owners or shareholders but instead uses them to help pursue its goals.

Charities
Receive donations from groups or government
Doesn’t aim to generate profits

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5
Q

Business can belong to two sectors what are they?

A
Industrial Sector (e.g., a car manufacturer) or the Service Sector (e.g., a law firm, bank
etc.).
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6
Q

What are the three business sizes

A

Businesses are classified as small(<=10m),

medium(<=50m) or large enterprises,

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7
Q

What is SME?

A

The term SME refers to both Small and

Medium Enterprises.

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8
Q

What is the supply chain?

A

A set of *organisations, people, technology, activities,

information, resources* involved in moving a product/service from supplier to customer.

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9
Q

Benefits of supply chain management?

A

Businesses focus on what they do.

Outsourcing to other businesses that can perform other activities better or at a lower cost.

Satisfying customer demand.

Inventory visibility.

Speed.

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10
Q

What is the supply chain management

A

Management, Coordination, Integration of all activities within and across businesses

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11
Q

What do supply chain management systems manage?

A

all activities from supplier and customer sides:
Customer requirement processing

Purchase order processing

Inventory management

Goods receipt and Warehouse management

Supplier Management/Sourcing

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12
Q

What is information system outsourcing?

A

When information systems services are outsourced to other organisations even from abroad or offsourcing.

Examples: cloud computing, databases,
business analytics.

Outsourcing raises a series of legal, ethical
and financial issues.

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13
Q

What is the value chain model?

A

Identifies the activities that a business must carry out in order to function effectively.
These activities

add value to the final product

give an advantage over competitors, if carried out at lower cost or are used to create a better product.

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14
Q

What are the primary activities in a value chain model?

A

Primary Activities: concerned with the direct generation of the organisation’s output to its customer.

operations:

Intbound logistics:

outbound logistics:

marketing and sales:

service:

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15
Q

What are the support activities in a value chain model?

A

Support Activities: contribute to the operation of primary activities.

organisational infrastructure

human resource management

technology (Research & Development)

procurement

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16
Q

Characteristics of ERP systems?

A

A MASSIVE integrated system with applications for
each business function.

A common database, that supports all applications.

A consistent look and feel throughout each module.

17
Q

What is SWOT analysis?

A

SWOT analysis to review and understand a project,
investment or business decision in terms of:

Strengths
Weaknesses
Opportunities
Threats

18
Q

What are Porters 5 forces?

A

(1) the bargaining power of suppliers,
(2) the bargaining power of customers
(3) substitute products,
(4) new entrants
(5) competitive rivalry.

19
Q

What is PEST analysis?

A

Analysis tools focusing on environmental factors outside industry and their importance now and in the future.

Politics/Law
Economics
Society/Culture
Technology

20
Q

What is PEST analysis?

A

Analysis tools focusing on environmental factors outside the industry and their importance now and in the future.

Politics/Law
Economics
Society/Culture
Technology

21
Q

Advantages of ERP systems?

A

One common platform, instead of many applications
that cannot communicate and interface with one
another

Improves information flow between different departments and functions

One vendor to deal with (SAP, Microsoft, Oracle, Sage)

Reduced maintenance costs

22
Q

Disadvantages of ERP systems?

A

Customisation of the ERP software is limited

Business changes to fit the ERP system

Expensive

Complete reliance on the Vendor

Extensive training required! Costs!

23
Q

What is an EDI?

A

Electronic Data Interchange(EDI)

Electronic(computer to computer) exchange of business transactions

24
Q

Why do organisations need a business strategy?

A

Different departments working towards a common objective.

Major resource allocation decisions:

25
Q

How is a business strategy led?

A

Business strategy: led by the needs of the

business.