blob Flashcards
Explain perception:
Situation, target, and perceiver
Problem, criteria, and alternatives
Heredity, environment
.
Explain the value types:
Terminal values
Transitory values
Determinate values
Instrumental values
.
Terminal values
Transitory values
Determinate values
Instrumental values - broadminded, courageous, and forgiving
Explain the motivation/reward types:
Intrinsic reward
Extrinsic reward
Affiliation reward
Compensatory reward
Intrinsic reward - enjoys having a large span of responsibility and is motivated to do well because of personal feelings.
Extrinsic reward
Affiliation reward
Compensatory reward
McGregor’s Theory X and Theory Y
McClelland’s Theory of Needs
Maslow’s Hierarchy of Needs Theory
Two-Factor Theory
.
Maslow’s Hierarchy of Needs Theory
theory of motivation focuses on 5 levels of needs, and further separates those needs by lower-order needs and higher-order needs
Equity theory
Inequity theory
Perception theory
Perceptual fairness theory
.
Challenge and direction
Feedback and reflection
Specificity and feedback
Challenge and power
.
Define:
Group role
Group norm
Group status
Group conformity
Group role - a set of expected behavior patterns attributed to a person occupying a given position in a social unit.
Group norm
Group status
Group conformity
Define these group types:
Unified group
Formal group
Informal group
Designated group
Unified group
Formal group - defined by the organization’s structure.
Informal group
Designated group
Define conflict resolution types and their most appropriate scenarios:
Problem solving
Authoritative command
Altering the human variable
Altering the structural variables
.
Define:
Social loafing
Independent effort
Selective perception
Employee disengagement
Social loafing - the tendency for individuals to expend less effort when working collectively than when working individually.
Independent effort
Selective perception
Employee disengagement
What results in each of the following:
Power of groupthink
Increased diversity of views
Conformity pressures in groups
Reduced time for making decisions
Power of groupthink
Increased diversity of views - group decision making
Conformity pressures in groups
Reduced time for making decisions
Define these team types:
Virtual team
Diverse team
Divergent team
Cross-functional team
Problem-solving team
Quality teams
Self-managed teams
Virtual team
Diverse team
Divergent team
Cross-functional team - formed when employees from about the same hierarchical level but from different work areas come together to accomplish a task.
Problem-solving teams - Problem-solving team members come from the same work unit.
Quality teams
Self-managed teams
What are primary factors that differentiate virtual teams from face-to-face teams
Overcome time and space constraints and create limited social context
Define personality types:
A
B
C
D
.
Characteristics of effective teams?
A manageable level of conflict, members who are conscientious, and effective leadership.
Define:
Path-goal theory
Leader-participation model
Situational leadership theory
Leader-member exchange theory
Path-goal theory
Leader-participation model
Situational leadership theory
Leader-member exchange theory - contingency theory of leadership proposes that early in the interaction between a leader and a given follower the leader implicitly categorizes the follower as an “in” or an “out”.
transformational vs charismatic leader differences?
.
define the following conflict resolution tendencies:
Roughing
compromise
Authoritative command
Expansion of resources
confrontation
Superordinate goals
altering the structural variables
Roughing
compromise
Authoritative command
Expansion of resources
confrontation
Superordinate goals
altering the structural variables
Recognize how workplace politics influence behavior within an organization.
What causes each of the following behavior responses:
defensive behaviors
proactive behaviors
high performance pressures
organizational investment
defensive behaviors - employees often respond when feeling threatened by organizational politics
proactive behaviors
high performance pressures
organizational investment
Which tools can do the following and how can it affect motivation:
To provide feedback and determine reward allocations
To determine who is best tuned to organizational politics
To serve as a screening device for selecting new employees
To measure the physiological symptoms of organizational dysfunctionality
To provide feedback and determine reward allocations - employee performance evaluations, Employees must have confidence that the effort they exert will lead to a favorable performance evaluation.
To determine who is best tuned to organizational politics
To serve as a screening device for selecting new employees
To measure the physiological symptoms of organizational dysfunctionality
What are the types of performance evaluation and their use?
360-degree performance evaluations - When both internal and external customer feedback is helpful.
Define the following performance evaluation types and what they measure:
Team activities
Team cooperativeness
Team members’ attitudes
Team results being tied to important goals -
Team activities
Team cooperativeness
Team members’ attitudes
Team results being tied to important goals - main evaluation criterion in an appropriate performance evaluation for supporting and improving the performance of teams.
