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Business Information Systems Exam 3 > BIS Exam 3 > Flashcards

BIS Exam 3 Flashcards

1
Q

Decision Making Process

A
  • Intelligence
  • Design
  • Choice
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2
Q

Imperatives to consider when designing websites for an international audience

A
  • Plan
  • Learn
  • Translate
  • Be Egalitarian
  • Avoid Cultural Imperialism
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3
Q

Think globally

A

has to do with the companies strategic planning

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4
Q

Acting globally

A

be sensitive to regional customs and language nuances. Ex. Open a local office

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5
Q

Challenges of a global information systems

A
  • technological barriers
  • regulations and tariffs
  • electronic payment mechanisms
  • different languages and cultures
  • economic and political considerations
  • different notation standards
  • legal barriers
  • different time zones
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6
Q

structured problem

A

an optimal solution can be reached through a single set of steps always yields the same solution.

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7
Q

unstructured problem

A

there is no algorithm to follow to reach an optimal solution

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8
Q

semi-structured problem

A

one that is not fully structured nor totally unstructured

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9
Q

Decision Support Systems

A

a computer based information system designed to help knowledge workers select one of many alternative solutions to a problem

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10
Q

Sensitivity analysis

A

tests the degree tow which the total profit grows or shrinks if one or more of the factors is increased or decreased.

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11
Q

Yield management

A

purpose is to maximize revenue using DSS. Purpose is to find proper pricing to maximize the overall revenue.

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12
Q

Expert system

A

developed to emulate the knowledge of an expert to solve problems and make decisions in a relatively narrow domain.

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13
Q

Components of expert system

A

User-input to computer-inference engine- optimal decision

IE-knowledge base

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14
Q

Examples where expert systems are used

A
  • healthcare
  • financial services
  • agriculture
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15
Q

Group Decision support systems

A

purpose is to facilitate the contribution of ideas, brainstorming, and choosing promising solutions

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16
Q

Geographic information systems

A

process location data and provide output

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17
Q

Business intelligence/business analytics

A

Information pulled from data warehouses or online databases. Discovers patters and trends at a strategic level

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18
Q

Data mining

A

The process of selecting, exploring, and modeling large amounts of data to discover previously unknown relationships that can support decision making

19
Q

Customer Clustering

A

Identify the common characteristic of customers who tend to buy the same products and services from your company

20
Q

Customer Churn

A

Identify the reason customers switch to competitors; predict which customers are likely to do so.

21
Q

Fraud detection

A

Identify characteristics of transactions that are most likely to be fraudulent

22
Q

Direct marketing

A

Identify which prospective clients should be included in a mailing or email list to obtain the highest response rate

23
Q

Interactive marketing

A

Predict what each individual accessing a website is likely to be interested in seeing.

24
Q

Market basket analysis

A

Understand what products or services are commonly purchased together and on what days of the week.

25
Q

Trend analysis

A

Reveal the difference between a typical customer this month and a typical customer last month

26
Q

Online analytical processing(OLAP)

A

another type of application used to exploit data warehouses has extremely fast response time and enables executives to make timely decisions

27
Q

How OLAP is used

A

Lets a user rotate virtual “cubes” of information. Every side has a different source of relevant information. Powerful tools for executives.

28
Q

Clickstream Software

A

Tracks and stores data about every visit to a site.

29
Q

Dashboard

A

Provide information including revenue, profits and other financial information.

30
Q

Use of Dashboard

A

used to make the use of the BI tools convenient for executives

31
Q

Knowlege management

A

the combination of activities involved in gathering organizing, sharing, analyzing, and disseminating knowledge to improve and and organizations performance

32
Q

Employee knowledge network

A

Tools that facilitate knowledge sharing through intranets, links employees to other employees with an expertise in that specific area.

33
Q

Autocategorization

A

automates the classification of data into categories for future retreval

34
Q

Planning Information Systems steps

A
  • Create mission statement
  • Articulating the vision
  • Create Strategic and tactical plans
  • Create a plan to achieve mission and vision
  • Create budget
35
Q

Change management

A

a structured disciplined approach that facilitates the adoption of a new or modified systems by various groups and individuals within an organization

36
Q

Mission statement

A

a paragraph that communicates the most important overarching goal of the organizations for the next few years. They say how the organization intends to survive and thrive.

37
Q

Benefits of Standardization

A
  • Cost Savings
  • Efficient training
  • Efficient support
  • Prototyping
38
Q

5 steps in systems analysis

A
  • Investigation
  • Technical Feasibility study
  • Economic Feasibility study
  • Operational Feasibility study
  • Requirements Definition
39
Q

Data flow diagram

A

used to describe the flow of data in a business operation using symbols

40
Q

Unified modeling language

A

A graphical standard for visualizing, specifying, and documenting software.

41
Q

Four basic conversion strategies for implementing a new system

A
  • Parallel Conversion
  • Phased Conversion
  • Cut-Over Conversion
  • Pilot Conversion
42
Q

Agile Methods of Development

A

Treat software development as a series of contacts with users, with the goal of fast development of software to satisfy user requirements, and then improving the software to software to satisfy user requirements, and then improving the software shortly after users request modification.

43
Q

Outsourcing

A

The formal business relationship to transfer internal business processes and functions to a third-party business.

44
Q

Project portfolio managment

A

A set of processes and methods used by project managers to determine which projects will meet the organizations operational and financial goals in relation to its strategic objectives as well as the needs of its customers.

Business Information Systems Exam 3 (1 decks)

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