BIS 219 Complete Class Flashcards

1
Q

BIS 219 Complete Class

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2
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BIS 219 Final Exam 6 Sets

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3
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BIS 219 Week 1 DQ 1

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Many organizations now have a members’ Web site, where customers can keep track of different kinds of information related to the organization, such as Wish Lists or My Favorites. Visit a site that offers this type of service: eBay, Amazon, Dell, and Old Navy are some examples. What types of information does the site collect? How does the business use this information? What kind of competitive advantage, if any, does the business gain in collecting this information?

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4
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BIS 219 Week 1 DQ 2

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Choose one of the organizational departments of a business: accounting, finance, HR, or otherwise. What is the role of this department? What type(s) of information does the department need? How does the department use that information

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5
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BIS 219 Week 1 DQ 3

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What are information resources? What types of information resources does a business usually need? Why is it important for a general manager to be knowledgeable about information technology?

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6
Q

BIS 219 Week 1 Individual Information Systems and Organizational Departments

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Research software applications and information systems are available for the various organizational departments within a company, such as accounting, finance, human resources, marketing, and management.

  • Choose two of the aforementioned organizational departments and prepare a one-page memo that provides an overview of these applications and systems. Discuss how your selected applications relate to the organizational departments.
  • Include an introduction and a conclusion.
  • Format your memo using APA citation standards.
  • Submit your assignment using the Memo Format template found in the Course Materials forum.
A

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7
Q

BIS 219 Week 2 DQ 1

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What is the relationship amongst data, information, and knowledge? What are the advantages of a knowledge management system? How may a knowledge management system enhance productivity?

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8
Q

BIS 219 Week 2 DQ 2

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What are some of the issues inherent in managing data? What methods may be used to identify data management issues? As a manager, how would you propose such issues be resolved?

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9
Q

BIS 219 Week 2 DQ 3

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Identify online advertising options. What are the advantages and disadvantages of online ads? Are online ads effective? Explain your answer.

A

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10
Q

BIS 219 Week 2 Individual Club IT, Part One

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Club IT is a downtown music venue managed and owned by Ruben Keys and Lisa Tejada. They both graduated with degrees in Business Administration in 2005, and decided to follow their dream to open a nightclub. During college, they supported themselves by working as musicians, Lisa playing jazz violin and Ruben on drums. They learned quite a bit about nightclub operations from experience, in addition to business principles learned from their studies.

Lisa and Ruben have just completed extensive remodeling of the interior of Club IT and are pleased with the results. Its high ceilings and high energy lighting creates an ambience of fun and energy. For music, they hire live bands on Fridays and Saturdays, then have a live DJ Tuesdays through Thursdays. They are closed on Sundays. The DJ uses MP3 playlists to play hip-hop, techno, electronic, and some Top 40s.
Lisa and Ruben run the office and maintain all financial and business-related records. They realize that while the resources they spent on remodeling are paying off, their information management is lagging behind. Their next project is a full analysis of their information needs; to start it off, they have hired you as an intern.
To prepare for your first day of work, you and a few friends decide to spend a Friday evening at Club IT. Your visit is enjoyable—you have made some friends, learned several new dance steps, and rocked with the great band. Although, when reporting to work on Monday afternoon, you wonder how much information technology a nightclub may possibly need, and if there will be enough information and technology analysis opportunities to justify your internship at Club IT.

Sitting in the empty club a few hours before opening, you have your initial meeting with Ruben and Lisa. They provide background on the club and an overview of their need to boost their information technology, data management, and decision-making capabilities.

After reading Ch. 2 in the Rainer and Turban text, you have seen many real business cases where IT has helped organizations achieve strategic objectives. The real estate industry has seen a major transformation with electronic communications and the Web, the airlines are continuing to innovate, and even your course registration process is getting easier with online options. While Club IT is without the IT resources of K-mart or Sears, it is more agile and may be able to take advantage of its information base to help build a community with the support of IT.

Visit the Club IT Web site for additional information about the business. To access the site, copy and paste or type the following into your Internet browser: wiley.com/college/rainer

Click on the Student Companion Site link for the Introduction to Information Systems: Supporting and Transforming Business text. Click on the Club IT link under the Browse by Resource tab on the left. Click on the Club IT link. Use the links on the left to access different information about Club IT.
Club IT, Part one Paper

• Prepare a two-page memo that summarizes the following:

A

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11
Q

BIS 219 Week 3 DQ 1

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Identify the components of a supply chain. What is the function of supply chain management (SCM)? When problems arise along the supply chain, how may SCM be used to resolve these problems?

A

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12
Q

BIS 219 Week 3 DQ 2

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Define an enterprise resource planning (ERP) system. What business processes are supported by using an ERP? What are the advantages and disadvantages of using an ERP system?

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13
Q

BIS 219 Week 3 DQ 3

What are the differences between ERP and customer relationship management (CRM) software? In what ways do they complement each other? What is the best use of each?

A

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14
Q

BIS 219 Week 3 Learning Team Amazon Evolution Paper

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Continue working on the team paper by reviewing the discussion and outline from Week Two.

• Prepare a one-page memo, describing Amazon’s strategy. The memo must address the following components:

o Discuss whether the company is moving away from its core competency of being a leading online retailer.

o Present areas where Amazon is competing with Google™ and Microsoft®, and whether competition is a wise strategy.

o Address Amazon’s database and its uses: possible data management issues; and the relationship amongst Amazon’s data, information, and knowledge.

o Describe how Amazon uses e-Business and e-Commerce for B2B and B2C.

  • Include an introduction and a conclusion.
  • Format your memo using APA citation standards.
  • Submit your work to your Learning Team forum using the Memo template.
A

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15
Q

BIS 219 Week 4 DQ 1

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Identify the phases of the systems development life cycle (SDLC). Who participates in SDLC? As a manager, how would you deal with potential problems when using this methodology?

A

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16
Q

BIS 219 Week 4 DQ 2

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What are digital dashboards and management cockpits? What are the capabilities of these information tools? How are global information systems (GIS) and global positioning systems (GPS) being used to expand the information tool kit available to managers?

A

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17
Q

BIS 219 Week 4 DQ 3

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Define each of the following methodologies for IT project management: prototyping, rapid applications development (RAD), joint applications development (JAD), and systems development life cycle (SDLC). What are the advantages of each methodology? Which one do you think would be the most beneficial for managing an IT project?

A

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18
Q

BIS 219 Week 4 Individual Club IT Part 2

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Over the last few months of your internship at Club IT, you have learned much about the nightclub business and have discovered opportunities for Club IT to improve its information technology capabilities. Ruben and Lisa have asked you to meet with them next week to provide an assessment of their current information systems and a recommendation for upgrading and improving their information management capabilities. You have some definite ideas on how IT could be improved at Club IT, and you also realize it takes thorough analysis and planning to be successful.
You have interviewed Ruben and the rest of the staff at Club IT and have compiled the following notes:

  • Club IT’s customers are mostly net generation and millennials. They regularly use mobile technologies such as Blackberrys, PDAs, camera phones, and other wireless communication devices. Online shopping is a regular part of their lives.
  • Few nightclubs have taken advantage of various e-commerce activities, and Ruben sees this as an opportunity to gain a competitive advantage in dealing with suppliers and guests. Ruben asks you to identify some new e-commerce technologies and applications to help build Club IT’s clientele and community, and to make their business processes more efficient.
  • Currently, Club IT sells advance tickets to its special Friday and Saturday night concerts by phone or in person. Ruben wants to set up a Web site to sell tickets, so guests may have unlimited self-service access.
  • Opportunities exist for streamlining the ordering process through B2B ecommerce. Sysco, for example, is a major restaurant supplier in North America, which has an extensive Web site (http://www.sysco.com/customer/order_entry.asp) with many online products and services for small and large food and beverage operations.

Using the information you have gathered from your review of the Club IT Web site and interviews with Ruben and the staff, evaluate the IT status of the business.

• Prepare a two-page memo identifying three business problems that you see at Club IT.

o Evaluate Club IT’s resources, customers, and supply chain.

o Define three IT solutions to resolve the three problems.

o Incorporate enterprise resource planning (ERP), customer relationship management (CRM), and supply chain management (SCM) software into your solutions.

o Discuss how the various departments within Club IT may use your solutions.

  • Include an introduction and a conclusion, clearly identify three business problems, and provide detailed solutions for the three problems.
  • Format your memo using APA citation standards.
  • Submit your work to your Learning Team forum using the Memo te
A

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19
Q

BIS 219 Week 4 Learning Team Where Did You Find that Book

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20
Q

BIS 219 Week 5 DQ 1

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Define Wi-Fi. How is Wi-Fi being used to support mobile computing and m-commerce? How does Wi-Fi affect the use of cellular phones for m-commerce?

A

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21
Q

BIS 219 Week 5 DQ 2

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Define Web 2.0. How would you describe Web 2.0 to someone who has not taken a course in information systems? What are the advantages and disadvantages of these new technologies?

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22
Q

BIS 219 Week 5 DQ 3

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Are there ethical and legal considerations particular to conducting e-commerce? If so, what are these considerations? What measures can businesses adopt to ensure information security in e-commerce transactions?

A

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23
Q

BIS 219 Week 5 DQ 4

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What are the three fundamental tenets of a code of ethics? What ethical issues might arise with the widespread use of information systems? What preemptive measures might a business take to avoid ethical problems?

A

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24
Q

BIS 219 Week 5 Individual Club IT, Part Three

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25
Q

BIS 219 Week 5 Learning Team Where Did You Find that Book

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Continue working on the team project (Where did You Find that Book?) by reviewing the project discussion and outline from Week Three.

Prepare a 7 - to 10-slide PowerPoint® presentation based on the comparison of the three bookstores which addresses the following:

a. Define the business models of all three of the bookstores and discuss how all are competing with each other. Contrast the Web sites of the three bookstores.
b. Discuss how all three of the book stores address ethical, legal, and security issues.
c. Identify the communication technologies used by each bookstore.

The presentation must include detailed speaker’s notes, which become the script of the oral presentation. The slides must include an appropriate slide background and additional graphics to highlight major points. Format your slides with bullets and use no more than seven sentences per slide.

A

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