Bilder Flashcards
Describe the input-transformation process-output model
Describe the “output diagram”
Describe the diagram that illustrates Qualifiers and Order-winners
Describe the five Operations Performance Objectives
Describe the diagram the illustrates the reconciliation of resources and market requirements
Describe the diagram that illustrates the dynamics between operational resources and market requirements
Describe the diagram that defines strategy
Describe the Operations Strategy Matrix
Describe the “rating sheet” for how important features are to customers
Describe the diagram illustrating the differences between manufacturing and service processes
What characterizes the output and processes of a project process?
What characterizes the tranforming resources of a project process?
What characterizes the output, processes and tranforming resources of a continuous production?
What characterizes the output of mass production?
What characterizes the processes of mass production?
What characterizes the tranforming resources of mass production?
What characterizes the output and processes of a batch process?
What characterizes the tranforming resources of a batch process?
What characterizes the output and processes of a jobbing process?
What characterizes the transforming resources of a jobbing process?
Describe the volume/variety diagram for layout
Describe the volume/variety diagram for process technology
Describe the volume/variety diagram for job design
Describe the design process
What characterizes the parallel design arrangement
Describe the three steps of the lean startup design process
Describe the supply network diagram
Name three current trends on supply networks
Describe the diagram with the efficiency frontier
State the course definition of a trade-off
Name some of the factors to keep in mind when balancing the amount of inventory
Describe Hayes & Wheelwright’s four-stage model
Describe the product lifecyce diagram
Describe how trade-offs can be used with respect to the efficiency frontier diagram
Describe the diagram illustrating the three factors of vertical integration
Describe the diagram illustrating the decision logic of outsourcing.
Describe the overall structure of the diagram depicting economies of scale
Describe the diagram that illustrates how inventory smoothes out excess capacity
Describe the diagram the illustrates how layout types correspond to process types
Describe the symbols commonly used in process mapping
Describe the diagram illustrating waiting time vs. utilization
Describe the diagram illustrating the input-output model for product and service design
Briefly describe the diagram describing the ecomoics effect of design delays
Describe the diagram illustrating the design in-house vs. outsourced continuum
Describe the diagram illustrating the degree of strategic intervention in the design process
Describe the diagram illustrating how companies’ perceptions of customer satisfaction may be skewed at a certain pointin the supply chain
Describe the diagram for matching operations resources with supply chain market requirements
Describe the diagram summarizing the SCOR model
Describe the diagram of potential supplier perception mismatches
Describe the diagram determining base capacity
Describe the inventory profile chart
State the equations for (1) average inventory, (2) time interval between deliveries, and (3) frequency of deliveries
State the equations for inventory holding/ordering costs
Describe the diagram for inventory replinishment
Describe the Pareto diagram for inventory value classification
Describe the model illustrating the key elements of a resource planning and control system
Describe the diagram of the “core mechanisms” of planning and control
Describe “a simple model of control”
Describe the diagram illustrating the difference between traditional and synchronized flow
Describe the diagram summarizing the chapter on lean synchronization
Describe the diagram for percieved quality
Describe the perception–expectation gap model of quality
Describe the diagram rejecting the “Optimum amount of quality effort” concept
Describe the diagram illustrating the magnitude of prevention expenditure benefits
Describe the diagram summarizing the measures in the balanced scorecard
Describe the performance/importance diagram
Describe the sandcone model
Describe the PDCA cycle
Describe the DMIAC cycle
Describe the gist of the example cause-effect diagram
Describe the diagram summarizing the chapter about risk and resilience
Describe the diagram illustrating sources of potential failure in operations
Describe the failure bathtub-curve
Describe the diagram for failure mode and effect analysis (FMEA)
Describe the recovery sequence for minimizing the impact from failure
Name some service supplier poka-yokes
Name some service customer poka-yokes
Describe the different methods for reducing the four types of inventory
Briefly describe the ERP overview diagram
Name some points that are important to queueing psychology
Describe the diagram with aggregation levels of performance objectives
How are services different? Which are the consequences?
