Bi Unit 1

Question 1

What is decision support system

Answer 1

1 a dss is an interactive computer application
2 it analyzes large amounts of data and presents the best options available to the organization
3 brings together data and knowledge from various different sources and provides informations that are beyond usual reports and summaries
4 definition of a system….a system is a collection of components that are organized for a common purpose and a single collective result
5 Boundary of a system separates the internal component from the external component
6 boundaries are limits within which the system works
7 boundaries should be clearly defined
8 based on Boundary, the system is classified into 2 types
A. Open system
….interacts w/ their environment constantly
B. Closed system
….systems which do not communicate w/ thier environment
Check chat for 2 diagrams
System diagram and closed cycle marketing system w/ feedback

Question 2

The decision making process

Answer 2

1 the decision making process includes 3 phases
Intelligence
Design
Choice
Additional phases
Implementation
Control
Check diagram Dmp1

Intelligence
The decision makers examine the reality and try to understand the problems occurring in the organization, why the problem exists and the effect its having on the firm

Design
Involves identifying and exploring various solutions to solve the problem
Here experience ofbthe decision makers is important

Choice
The selected alternatives for solving a problem have to be evaluated using the performance criteria

Implementation
The selected alternative has to be transformed into action by means of an implementation plan, which includes assigning roles to all involved in the action plan

Control
Once the implementation is completed, the difference of performance indicator values obtained in the choice phase and the implementation phase needs to be compared
The results are to converted into experience and information
This is used I Arata warehouse during decision making process

Question 3

The four stages of Simon’s decision making process

Question 4

What is business intelligence
Bi components and architecture
Three major components of bi architecture

Question 5

Different components of bi system

Question 6

Data, information and knowledge

Question 7

The role of mathematical models

Question 8

Ethics and business intelligence