Beverage SOPs

Question 1

If a guest orders a 1 and 1 (vodka soda, gin and tonic, etc.), do we ask them for a spirit preference?

Answer 1

Yes, always.

Question 2

If a guest orders a classic cocktail, do we ask them for a spirit preference?

Answer 2

No, unless that cocktail is a Martini.

Question 3

How would we ring in a Manhattan with rye on the rocks?

Answer 3

“Manhattan ROX”

No need to specify to make the drink with rye whiskey, as our house standard recipe already uses rye.

Question 4

How would we ring in a Manhattan with bourbon?

Answer 4

Ring in our spirit with “Manhattan” upcharge

Question 5

Is our house standard Margarita served with or without salt?

Answer 5

Without salt

Question 6

If salt is requested, how is it presented?

Answer 6

Half rim on the glass only

Question 7

A guest orders a Margarita without a spirit preference. What do we do?

Answer 7

Simply ring in the drink as is.

Question 8

A guest orders a Margarita with mezcal instead of tequila. How do we ring that in?

Answer 8

Ring in our spirit with “Margarita” upcharge

Question 9

A guest orders “a Negroni”. What is always our follow up question?

Answer 9

“Would you like a Classic Negroni, or one of the Negronis on our menu?”