Behavioural Questions #2

Question 1

What is a time you disagreed with a decision that was made at work?

Answer 1

SITUATION
- Foreign teachers (including myself) were getting frustrated with how we were expected to run our kindergarten classes
- Director was adament about use of textbooks despite teachers due difficulties teaching it to students due to lack of engagement
- Parents liked textbooks; equated completion of textbooks with retention of English

TASK
- Find a compromise; create a class that was interesting and engaging for students but allowed students to complete textbooks

ACTION
- Design and proposal of ELA program
- Negotiated a trial period for the class to gauge reactions of parents
- Informed parents of new class
- Adopted American kindergarten model of a centres-based approach
- 4 rotational stations where small groups participated in various activities and games related to the content of the textbook
- Each station offered a different learning experience including a teacher-led station for guided instruction and assessment

RESPONSE
- Parents enjoyed seeing their children complete a variety of English activities (good from marketing perspective)
- Textbooks were still completed but at a slower rate
- Allowed teachers to properly assess students
- Lessons were much more engaging and interesting for students

Question 2

Tell me about a time you made a mistake.

Question 3

Can you describe a difficult work situation and how you overcame it?

Question 4

Describe a situation where you implemented a new organisational system.

Question 5

Can you describe a situation where you identified a process inefficiency and suggested improvements?

Question 6

Tell me about a time when you encountered an unexpected issue in your role. How did you handle it?

Question 7

Describe a time when you had to communicate a difficult message to a colleage or manager? How did you approach it?

Question 8

Give an example of how you handled a siutation where a client or team member was upset or frustrated.

Question 9

Describe a situation where you had to cover for a colleague unexpectantly. How did you ensure work was completed efficiently?

Question 10

Describe a situation where you proactively took steps to improve a process or solve a process.

Question 11

Describe a siutation where you caught a mistake before it became a problem.

Question 12

Tell me about a time when you had to quickly adapt a significant change in your role. How did you manage the transition?