Behavioural Management Flashcards
behaviour management
continuum of interaction with a child/parent directed toward communication and education
goal of behaviour management
ease fear and anxiety
promoting an understanding of the need for good dental health
communication between dentist and pt
built on a dynamic process of dialogue, facial expression and voice tone
dentist communication role to pt
allay fears and anxiety, teach appropriate coping mechanisms and guide the child to be cooperative, relaxed and self confident in the dental setting
5 different aspects of behaviour management
Age and its relationship to behaviours in the dental surgery
Dental fear and anxiety in children and predisposing factors
The role of the dentist and the parent
Behavioural management techniques
Building a treatment plan
age 2 normal childhood development
Fear of unexpected movements, loud noises and strangers
The dental situation can produce fear in the child
age 3 normal childhood development
Reacts favourably to positive comments about clothes & behaviour
Less fearful of separation from parents (due to nursery placement)
Experience will however dictate reaction to separation
age 4 normal childhood development
More assertive but can be bossy & aggressive
Fear of the unknown and bodily harm is now at a peak
Fear of strangers has now decreased.
With firm and kind direction will be excellent patients
age 5 normal childhood development
Readily separated from parents.
Fears have usually diminished.
Proud of possessions – can be used to engage with them and build rapport
Comments on clothes will quickly establish a rapport
age 6 normal childhood development
Seeks acceptance
Success in this can affect self –esteem
If while at dentist child develops a sense of inferiority or inadequacy behaviour may regress to that of a younger age
age 7-12 normal childhood behaviour
Learn to question inconsistencies and conform to rules of society - engage
Still have fears but are better at managing them
- Ask obvious Qs to see if they can be addressed – e.g. why do you not like the chair – might be as of movement
anxiety V behaviour V compliance link
Age 3-8 they will be linked
Older children use way to assess (MCDAS)
dental anxiety
Occurs without a present triggering stimulus and may be a reaction to an unknown danger or anticipatory due to previous negative experiences.
dental fear
Is a normal emotional response to objects or situations perceived as genuinely threatening.
dental phobia
Is a clinical mental disorder where subjects display persistent and extreme fear of objects or situations with avoidance behaviour and interference of daily life – avoid going to dentist
3 components of dental fear and anxiety (DFA)
- physiological and somatic sensations
- cognitive features
- behavioural reactions
physiological and somatic sensations of DFA
Breathlessness
Perspiration
Palpitations
Feeling of unease
cognitive features of DFA
(how changes occur in the thinking process):-
Interference in concentration
Hypervigilance – swivel heads, explain that you will show everything to them before doing anything
Inability to remember certain events while anxious – as mind racing
Imagining the worst that could happen
behavioural reactions of DFA
Avoidance i.e. the postponing of a dental appointment, or with children disruptive behaviour in an effort to stop treatment being undertaken
Escape from the situation which precipitates the anxiety
Anxiety may manifest with aggressive behaviour especially in adolescents who are brought by their parents but do not want to be there.
- Feel not listened to
Explain that you will not do anything until you know how they are feeling, dentistry is second
The dentist should always ensure the safety of patients and staff if this type of behaviour happens.
signs of DFA in children
Some anxious children are easy to spot
Some signs are more subtle
- Younger children may time delay by asking questions
- School age children may complain of stomach aches/or ask to go to the toilet frequently
- Older children may complain of headaches or dizziness, may fidget or stutter, can’t be “bothered”
facts that influence fear and anxiety
useful to know what is causing it as then able to specifically reassure
- Fear of choking
- Fear of injections/drilling
- Fear of the unknown
- Past medical and dental experience
- Dental experience of friends and siblings
- The attitudes of parents towards dental experience
- Preparation at home before the dental visit
- The child’s perception that something is wrong with their teeth.
DFA
dental fear and anxiety
examples of control related items to help pt influence course of treatment
rest breaks
signals to stop
the patients need for information