Begrepp

Question 1

The double diamond of design consists of these four phases:

Answer 1

Discover, Define, Develop, Deliver

Question 2

Stakeholders

Answer 2

The individuals or groups that can influence or be influenced by the success or failure of a project.

Question 3

Participatory design

Answer 3

An overarching design philosophy that places the users as central actors in creating activities.

Question 4

Memorability

Answer 4

How easy a product is to remember how to use, once learned

Question 5

Accessibility

Answer 5

The extent to which all users can use a product. Including people with less than average abilities.

Question 6

Efficiency

Answer 6

The way a product supports users in carrying out their task.

Question 7

Effectiveness

Answer 7

How good a product is at doing what it is supposed to do.

Question 8

Consistency

Answer 8

Designing interfaces to have similar operations and use similar elements for achieving similar tasks

Question 9

Learnability

Answer 9

How easy a system is to learn to use.

Question 10

Visibility

Answer 10

The importance of having information visible at all (or at least the right) time

Question 11

Utility

Answer 11

The extent to which a product provides the right kind of functionality

Question 12

Safety

Answer 12

Protecting the users from dangerous conditions and undesirable situations.

Question 13

Gulf of execution

Answer 13

The difference between the user’s formulation of the actions to reach the goal and the actions allowed by the system.

Question 14

Gulf of evaluation

Answer 14

The distance between the physical presentation of the system state and the expectation of the user.

Question 15

What kind of error is a slip?

Answer 15

Errors that you make by accident or due to lack of concentration.

Question 16

Constraints

Answer 16

Guides the users and stops them from making mistakes.

Question 17

Mapping

Answer 17

The relationship between a control and the object that is being controlled.

Question 18

Feedback

Answer 18

The user gets information about which action has taken place and what effect on the system the action had.

Question 19

Affordance

Answer 19

The way an object look shows you how to manipulate it.

Question 20

Radio buttons

Answer 20

The choices are mutually exclusive.

Question 21

WIMP

Answer 21

The original Graphical User Interface.

Question 22

Checkboxes

Answer 22

The choices are not mutually exclusive.

Question 23

A widget is

Answer 23

A standardized display representation of a control.

Question 24

Reliability

Answer 24

How well a method produces the same result on separate occasions

Question 25

Ecological validity

Answer 25

A special kind of validity that concerns how the environment in which an evaluation is done influences or even distorts the results

Question 26

Interview schedule

Answer 26

A structured set of questions that guide the interviewer

Question 27

Consent form

Answer 27

A document where the participant provides permission for how they will participate in the study and how they want their data to be used.

Question 28

Information sheet

Answer 28

A document describing the purpose of the interview, the participant’s right to withdraw, and how data will be used after the study

Question 29

A fit criterion

Answer 29

The measure of whether a requirement has been fulfilled

Question 30

Requirement

Answer 30

A statement of what a product or systems should do or how it will do it.

Question 31

Prototype

Answer 31

A way for stakeholders to interact with a design, and tests its suitability for their needs.

Question 32

Low-fidelity prototype

Answer 32

A quick way to check the functionality and interaction of an idea

Question 33

Usability testing

Answer 33

Evaluating a product or service by testing it with representative users.

Question 34

Iterative design

Answer 34

Ideas will need to be revised, likely several times.

Question 35

Aesthetic and minimalist design

Answer 35

Dialogs should not contain information that is irrelevant or rarely needed.

Question 36

Flexibility and efficiency of use

Answer 36

Provide accelerators for the more proficient users

Question 37

Visibility and system status

Answer 37

The system should always keep the user informed about what is going on.

Question 38

User control and freedom

Answer 38

You should provide the user with clearly marked emergency exits to leave the unwanted states

Question 39

Match between system and the real world

Answer 39

The system should speak the users’ language

Question 40

Recognition rather than recall

Answer 40

Minimize the user’s memory load by making objects, actions and options visible

Question 41

Interaction design

Answer 41

Design of interactive products that support the way people communicate in their everyday life.

Question 42

User experience

Answer 42

How users feel about a product. Overall impression right down to sensual usereffects of small details.

Question 43

Hedonic aspects of use

Answer 43

How stimulating the interaction is.

Question 44

Pragmatic aspects of use

Answer 44

How simple and practical it is for the user to achieve their goals.

Question 45

Inclusive design

Answer 45

Being fair, open and equal to everyone when designing. An approach where designers strive to make their products accommodate the widest possible number of people.

Question 46

Assistive technology

Answer 46

A technology specialized for people with impairments.

Question 47

Usability criteria

Answer 47

Criterias for a product based on the usability goals, for example time to complete a task (efficiency)

Question 48

Design principles

Answer 48

Principles to guide designers towards thinking about different aspects of their designs.

Question 49

Micro interactions

Answer 49

Moments of interactions between the user and the interface that despite being small have a big impact on the user experience

Question 50

Expectation management

Answer 50

The process of making sure that the user’s expectations of a new product are realistic.

Question 51

Crowdsourcing

Answer 51

The practice of engaging a ‘crowd’ or group for a common goal. It is powered by web 2.0

Question 52

Design for error

Answer 52

Make it possible to make mistakes, for example by using forcing functions such as “Are you sure?”

Question 53

Forcing function

Answer 53

A function to which a user has to answer before it is possible to continue with the current task in a system.

Question 54

Command line interface

Answer 54

A text based user interface.

Question 55

Graphical user interface (GUI)

Answer 55

A user interface that allows users to interact with systems through graphical components such as icons and menus.

Question 56

Breadcrumb navigation

Answer 56

A navigational aid to help users keeping track of where they are located in an interface.

Question 57

Usability specification

Answer 57

Summary of the findings from a usability test.

Question 58

Validity

Answer 58

Validity is concerned with whether the evaluation method measures what it is
intended to measure.

Question 59

Heuristic evaluation

Answer 59

An evaluation method in which knowledge of typical users is

applied, often guided by heuristics, to identify usability problems.

Question 60

Heuristics:

Answer 60

A set of usability principles cognitive

Question 61

Probe

Answer 61

Follow-up question

Question 62

Rapport

Answer 62

The relationship of mutual trust between the interviewer and the interviewee.

Question 63

High fidelity prototype

Answer 63

A computer based interactive representation of the product with close resemblance to the final design.

Question 64

Formative evaluations

Answer 64

Evaluations conducting during the design process to check that the product meets the users needs

Question 65

Summative evaluations

Answer 65

Evaluations that evaluate the success of a finished product.