Beginner1 Flashcards
What does Lean Six Sigma aim to do?
Improve performance🎭 by systematically removing waste🗑️ and reducing variation.<>
What is the primary focus of Lean methodology?
Speeding🏎️ up processes and reducing waste.🗑️
What does Six Sigma primarily focus on?
Reducing variation and improving processes to achieve better quality output.
What does DMAIC stand for?
Define, Measure, Analyze, Improve, Control.
What is the purpose of the Define phase in DMAIC?
Define the problem, the voice of the customer, and the project goals.
What is the purpose of the Measure phase in DMAIC?
Quantify the problem and collect data.
What is the purpose of the Analyze phase in DMAIC?
Identify the cause of the defect.
What is the purpose of the Improve phase in DMAIC?
Implement and verify the solution.
What is the purpose of the Control phase in DMAIC?
Maintain the solution to ensure the problem stays eliminated.
What does SIPOC stand for?
Suppliers, Inputs, Process, Outputs, Customers.
What is Voice of the Customer (VOC)?
The customer’s voice, expectations, preferences, comments about products and services.
What does CTQ stand for and what does it mean?
Critical to Quality - measurable characteristics of a product or process whose performance standards must be met to satisfy the customer.
What does Process Map represent?
The steps in a process.
What is the purpose of the 5 Whys technique?
To get to the root cause of a problem.
What is represented in a Pareto Chart?
Individual values in descending order by bars and the cumulative total by a line.
What is the meaning of Kaizen?
Continuous improvement.
What is a Value Stream Map used for?
To illustrate and improve the steps required to produce a product or service.
What does a Control Chart study?
How a process changes over time.
What does a Histogram represent?
The frequency of occurrence of data points in a dataset.
What is a Fishbone Diagram used for?
To identify, sort, and display possible causes of a specific problem or quality characteristic.