Beginner1 Flashcards
What does Lean Six Sigma aim to do?
Improve performance🎭 by systematically removing waste🗑️ and reducing variation.<>
What is the primary focus of Lean methodology?
Speeding🏎️ up processes and reducing waste.🗑️
What does Six Sigma primarily focus on?
Reducing variation and improving processes to achieve better quality output.
What does DMAIC stand for?
Define, Measure, Analyze, Improve, Control.
What is the purpose of the Define phase in DMAIC?
Define the problem, the voice of the customer, and the project goals.
What is the purpose of the Measure phase in DMAIC?
Quantify the problem and collect data.
What is the purpose of the Analyze phase in DMAIC?
Identify the cause of the defect.
What is the purpose of the Improve phase in DMAIC?
Implement and verify the solution.
What is the purpose of the Control phase in DMAIC?
Maintain the solution to ensure the problem stays eliminated.
What does SIPOC stand for?
Suppliers, Inputs, Process, Outputs, Customers.
What is Voice of the Customer (VOC)?
The customer’s voice, expectations, preferences, comments about products and services.
What does CTQ stand for and what does it mean?
Critical to Quality - measurable characteristics of a product or process whose performance standards must be met to satisfy the customer.
What does Process Map represent?
The steps in a process.
What is the purpose of the 5 Whys technique?
To get to the root cause of a problem.
What is represented in a Pareto Chart?
Individual values in descending order by bars and the cumulative total by a line.
What is the meaning of Kaizen?
Continuous improvement.
What is a Value Stream Map used for?
To illustrate and improve the steps required to produce a product or service.
What does a Control Chart study?
How a process changes over time.
What does a Histogram represent?
The frequency of occurrence of data points in a dataset.
What is a Fishbone Diagram used for?
To identify, sort, and display possible causes of a specific problem or quality characteristic.
What is Poka-Yoke?
A method to prevent mistakes by designing the manufacturing process, equipment, and tools in a way that an operation cannot be performed incorrectly.
What does Process Capability measure?
The ability of a process to meet its specifications.
What is a Gemba Walk?
The practice of leaders observing work where it is done and talking to the employees.
What does Muda represent?
Waste or non-value adding activity.
What is the 5S method?
A workplace organization method used to create and maintain an orderly, clean, high-performance workplace.
What does RACI stand for?
Responsible, Accountable, Consulted, Informed.
What does FMEA stand for and what is its purpose?
Failure Modes and Effects Analysis - to identify all possible failures in a design, a manufacturing or assembly process, or a product or service.
What does Regression Analysis identify?
The relationships between variables.
What is Design of Experiments (DOE) used for?
To determine the relationship between factors affecting a process and the output of that process.
What does ANOVA stand for and what does it test?
Analysis of Variance - it tests differences between two or more means.
What is the purpose of Benchmarking?
To compare business processes and performance metrics to industry bests and best practices from other companies.
What is Brainstorming used for?
To generate a large number of ideas for the solution of a problem.
What does Standard Deviation measure?
The amount of variation or dispersion in a set of values.
What does a Normal Distribution represent?
The distribution of a real-valued random variable.
What is a Confidence Interval?
A range of values, derived from a statistical algorithm, that is likely to contain an unknown population parameter.
What is Takt Time?
The rate at which a product needs to be produced to meet customer demand.
What is the Pull System principle in lean manufacturing?
A method meant to reduce waste in the production process.
What is a Balanced Scorecard used for?
To identify and improve various internal functions and their resulting external outcomes.
What is a KPI?
Key Performance Indicator - a measurable value that demonstrates how effectively a company is achieving key business objectives.
What does Hoshin Kanri stand for?
Policy Deployment - a method for ensuring that the strategic goals of a company drive progress and action at every level within the company.
What does Gage R&R stand for and what does it measure?
Gage Repeatability and Reproducibility - it measures the amount of variation in the measurement system arising from the measurement device and the people taking the measurement.
What is a Non-Value Added Activity?
An activity that does not add value to the product or service from the customer’s perspective.
What is represented in a Scatter Diagram?
The relationship between two variables.
What is the principle of Single Piece Flow?
Production is based on immediate customer demand.
What does Correlation measure?
The degree to which two variables move in relation to each other.
What is Jidoka?
A practice in Lean that gives machines and operators the ability to detect when an abnormal condition has occurred and stop work.
What is the Just-In-Time (JIT) production model?
Items are created to meet demand, not created in surplus or in advance of need.
What are the five stages in 5S?
Sort, Set in order, Shine, Standardize, Sustain.
What is a Run Chart used for?
To visualize a process performance over time, highlighting any trends or patterns.
What is Heijunka?
It’s a Lean practice of leveling production by volume or product type, reducing muda and lead time.