BEC - B6: Process Management and IT Flashcards
Performance of quality assurance occurs during which of the following processes? close implementation planning authorization
planning.
Which of the following is not a characteristic of TQM (total quality management)?
- customer focus
- continuous improvement
- quality circles
- waste reduction
waste reduction
Which of the following management philosophies does NOT focus on quality
- tqm
- gap analysis
- absolute conformance
- lean
Lean. Lean is mainly focused on waste reduction. Not quality.
All of the following are examples of a DSS (decision support system) except for a:
- Transaction processing system
- Financial modeling application
- Database query application
- Sensitivity analysis application
DSS systems are systems that help management make decisions. The three applications listed each help management make decisions.
TPS process data from that result from business transactions. They are more historical, documentary in nature. They are not used in the decision-making process.
The protective device that allows private intranet users to access the internet, without allowing internet users to access private intranet information, is called:
-A firewall.
protects data going one way, enables going the other
Management wants to prevent incorrect postings to the GL in their system. What should they use?
- Performing a range check on the GL account in the transaction
- Validating the posting date of a transaction
- Establishing a unique transaction number for each GL posting
- Restricting the ability to post directly to accounts with subledgers
- Range check is one method to ensure that transactions outside a specific range don’t hit specific ledger accounts
- Validating the posting date is a good idea to help prevent postings from hitting the general ledger incorrectly
- (c) is the only one that’s not a given to prevent incorrect postings. Even if you establish unique transaction numbers, this does not stop incorrect transactions from posting
- Restricting the ability to post directly to subledgers is a good idea.
Which of the following are correct? Which are incorrect?
1) License agreements for software packages usually provide the license holder the right to make backups in case of disaster recovery procedures
2) Disaster recovery plans are limited to the restoration of IT processing
3) Major emphasis in disaster recovery is on the restoration of hardware and telecom services
1) Yes, correct. Usually they have the right.
2) No, incorrect. Recovery plans are not limited to just IT processing. Also operations
3) No, incorrect. Major emphasis is also the restoration of operating functionality.
In an e-commerce environment, in which IT system info needs to be available on a continuous basis, more emphasis will be placed on what in their planning than a traditional organization?
- Assure that appropriate data backups are stored off-site
- Maintain redundant systems for instant availability to assure the flow of transactions
Maintaining redundant systems is something a traditional organization wouldn’t prioritize.
Assuring that appropriate data backups are stored offsite - this is important for EVERY organization
Which of the following best describes a payroll system?
- ERP
- TPS
- DSS
- DBMS (database management system)
-TPS
An ERP is too big of a system to just be a payroll system. Payroll may be a part of the Human Resources part of your ERP, but by itself, it is not an ERP.
Which one of these statements about AIS (Accounting info systems) is incorrect?
- AIS supports day-to-day operations, by collecting and storing data about transactions
- Info produced by an AIS is available to all levels of management for use in planning and controlling an org’s activities
- AIS is best suited to solve problems where there is great uncertainty and ill-defined reporting requirements
- AIS is often referred to as a TPS
(3) is incorrect.
Let’s slow this one down for a second. Even if you read the question quickly and are pressed for time… what do you notice about these answers?
They all seem like they could be right.
If it’s really that UNCLEAR on the actual exam… it’s probably asking for “which one of these is clearly incorrect”
Look for the one with words that jump out. “Great uncertainty and ill defined reporting requirements”? That doesn’t sound right. That’s the one
Which one of these is a hot site? Which one is a cold site?
- Location that is equipped with the necessary hardware and possibly software.
- Location where a company can install data processing on short notice
- Hot site = equipped with necessary hardware and possibly software
- Cold site = company can install data processing on short notice (electrical and telecom capabilities ready, but no hardware)
Classify each of these into preventative, detective, and corrective categories:
- Echo check
- Hash total
- Contingency planning
- Access control software
- Echo check = detective control
- Hash total - detective control
- Contingency planning - corrective control
- Access control software - preventative control
What is a benefit of using EFT for international cash transactions?
Reduction of the frequency of data entry errors.
Note: does NOT improve the audit trail for cash receipts and disbursements. In fact, it inevitably will reduce the paper audit trail surrounding receipts and disbursements, as the system gives you less documentation to audit.
What is the purpose of input controls?
Verify that transaction data are valid, complete, and accurate
What is the purpose of processing controls?
Verify that all transactions are processing correctly during file maintenance
