BDS5004: PTSR Flashcards
Importance of trust
Build relationship w/ pt
Greater satisfaction, compliance
Avoid: complaints + legal action
What are the 3 ethical duties of care?
- Protect pt’s life + health to acceptable professional standard
- Respect autonomy
- Act justly + fairly
Explain ethical duty 1
Do good: act in pt’s interest, promote OH, restore function, relieve pain/infection
Do no harm: cross infection, protect airways, health + safety, maintain competence
Explain ethical duty 2
Respect autonomy
Pt has right to info + choice about what happens to own person
Consent, confidentiality, truthfulness
Explain ethical duty 3
Act justly + fairly
Don’t discriminate: age, race, gender, sexuality, disability, blood borne infection
Fair distribution of resources
Case vs statute law
Case: cases that have come before; set precedent
Statute: laws passed by government
Criminal vs civil cases
Criminal: gov does prosecuting; implication for public; murder, fraud
Civil: unlawful touching, negligence; looking for compensation
What 3 criteria must be proved for a legal charge of negligence?
- Dentist had duty of care to pt concerned
- Harm had resulted
- Dentist caused the harm
Explain the Bolam test
In dispute what would reasonable body of medical opinion do in similar circumstances
Professional standard
Explain the Montgomery standard/Test of Materiality
Ensure pts aware of any material risks in proposed treatment and of reasonable alternatives
What would reasonable pt want to be told?
What are the 3 main functions of the GDC?
- Registration
- Education, dental schools, CPD
- Discipline health and professional misconduct
What are the 9 GDC standards?
- Put pts interests first
- Communicate effectively
- Obtain valid consent
- Maintain + protect pt info
- Clear + effective complaints procedure
- Work w/ colleagues for pts’ best interests
- Maintain, develop, work within professional knowledge + skills
- Raise concerns if pt @ risk
- Maintain confidence in profession + you
Doctrine of Necessity
Treat when unconscious/in medical emergency
Would normally be illegal but in certain case is legal
What is informed consent?
Permission given in full knowledge of procedure, consequences, risks and alternatives
How must informed consent be gained?
- Pt must be competent; everyone is unless proven otherwise
- Given appropriate info.
- Info. understood
- Given freely
What 6 pieces of evidence must be given for informed consent?
- Nature of problem
- Treatment procedure
- Alternatives - incl. no treatment
- Risks + side effects
- Benefits
- Cost + time
Outline differences between traditional consent and interactive consent
Traditional
- problem defined + explained
- dentist decides treatment
- pt told
- consent assumed unless objected
- treatment
Interactive
- problem defined + explained
- treatment options discussed
- risks + benefits discussed
- Qs addressed
- understanding checked
- choice agreed
- explicit consent given
- treatment
Define health and illness
Health: state of complete mental, physical, social wellbeing
Illness: how person feels when unwell and effect on normal everyday life
Define illness behaviour
How individual responds to bodily indications and conditions viewed as abnormal
Manner in which they monitor body, define and interpret symptoms, take remedial action and utilise sources of help
What are Mechanic’s 10 variables that affect consulting behaviour?
- Visibility, recognisability or perpetual salience of signs and symptoms
- Extent to which symptoms perceived as serious
- Extent to which symptoms disrupt family, work, social activities
- Freq./persistence of signs and symptoms
- Tolerance threshold of those exposed
- Available info., knowledge, cultural assumption of evaluator
- Basic needs that lead to denial
- Needs competing w/ illness responses
- Competing interpretations once recognised
- Availability of resources, physical proximity, psychological and monetary cost of action
What are Zola’s 5 triggers for someone to take action?
- Occurrence of interpersonal crisis
- Perceived interference w/ social or personal relations
- Sanctioning; peer pressure
- Perceived interference w/ vocational or physical activity
- Temporalising of symptomatology; if not better by next Tuesday will visit
What are the 5 main barriers to dental attendance?
- Accommodation: opening hours, distance
- Availability: not enough dentists, NHS/private
- Accessibility: wheelchair, disabled, ill health
- Affordability: treatment and transport
- Acceptability: accepting NHS pts, pt happy to attend
Where in dentistry is deliberate dishonesty seen?
Falsification of records False claims for work not done Misleading pts Poor standards of care, cutting corners Criminal offence GDC professional misconduct
Why in dentistry is truth telling important?
Experience of being lied to Professional dishonesty Ever right to lie? Always tell truth? Long term and short term problems An ethos of telling truth Be prepared to tell truth
Justifications for and against economising the truth
For
- paternalism in pts best interests
- truth may be distressing
- moral tension b/w doing good and not doing harm
Against
- rights trump preferences
- respect autonomy (2nd duty of care)
- truth telling is precondition for informed consent
- maintains trust
What are the utilitarian moral arguments for and against telling truth?
For
- finding out you’ve been lied to
- broken trust
- inconsistent arguments
Against
- greatest happiness greatest no,
- ignorance is bliss
What are the deontological arguments for telling truth?
Rights based in arguments; right to be told truth
Scruples criterion; don’t make assumptions about others
Need to know truth in order to plan for future
Relationship b/w trust and truth
When might dentists be economical w/ the truth?
Not being honest about pain Selective treatment options Not talking about risks Not mentioning cost Soaring pt embarrassment Avoiding distress Covering up mistakes
Strategy for breaking bad news
- Be reasonably certain of facts
- Be honest, if you don’t know say so
- Find an appropriate time
- Privacy
- Keep info simple, repeat if necessary
- Don’t rush, give people time to digest
- Perhaps friend/relative present
- Offer follow up
Discuss confidentiality and trust
Confidentiality is expected in professional relations
Confidentiality, truth telling, informed consent and respect for autonomy underlie trust
Maintain individual and public trust in dental profession
What are the exceptions to confidentiality?
Person gives consent for sharing info
Safe guarding: another at significant risk of harm
Court order
Compulsory
- notifiable diseases: TB, cholera
- prevention of terrorism
- road traffic act
Discretionary
- DVLA and epilepsy
- police
Discuss conflicts b/w rights of individual and public interest
Personal privacy
Health records: data protection act
- pt access to records
Broken if harm to others/in public interest
Discuss requirements for records
Must make and keep contemporaneous, complete and accurate pt records
Expected to be up to date, complete, clear, accurate, legible (if hand written)
Discuss treatment of HIV/AIDs pts
No different
Importance of trust and good cross infection control in good dental practice
Duty to treat (3rd duty of care) no different from any other pt
Discuss health related behaviour in dentistry
Sugar consumption and caries; advice less sugar (no more 4/day)
OH and gum disease; DM also contributes - treatment may fail if pt decides to change dose/medication
Smoking
Attendance
What is critical autonomy?
Capacity to change behaviour 3 requirements - educations; understand why - mental state; not stressed - social opportunity; have resources
Reasons for poor compliance
Stress, fear, anger, stigmatisation, confidence
Lifestyle; time and effort
Don’t understand need or importance
Social background, cultural expectation, peer pressure
Financial, education
Power imbalance in relationship
Psychological and social reasons for poor compliance
Emotional self confidence Social background Cultural expectations Peer pressure Attitude of HCP
Discuss treatment of non-compliant pt
For
- req. the treatment
- may motivate to change/improve
Against
- not shown sign of improvement
- treatment will fail, cause more harm
- req. more treatment/care
- may complain/sue
Moral importance of health promotion
Non-judgemental explanations
Raising expectations, inc. confidence and compliance
Respect for refusals, Long and short term compliance
Personal health education
Public health promotion
Importance of prevention
Discuss relation b/w autonomy and competence
Autonomy is assumed unless reason to believe otherwise
Person lacking competence to consent has limited autonomy
Ethical and legal problems in deciding for others who aren’t competent
4 criteria for competence
- Understanding
- Recall
- Belief
- Rationality
Discuss assessing competence in clinic and problems w/ this
Particular situation
May be able to consent to particular procedures but not others; task specific
Competence tests and limitations
History and conversation, clinical judgement
- errors in judgement either way
Discuss adults that may have impaired competence
Permanent learning difficulty
Dementia
Temporary psychotic illness
What people play a role in supported decision making for vulnerable adults?
Pt
Family/carers
Clinicians
Courts
Discuss role of pt and family/carers in decision making for vulnerable adults
Pt: good practice to involve
Family/carer
- know them well
- direct interest in health
- may undertake tooth brushing, food choices, appointment making
- good practice to consult
Discuss role of clinicians and courts in decision making for vulnerable adults
Clinicians
- understands clinical issues
- may specialise in special needs dentistry
- has experience and skill
- legally can act in pt’s best interest
Courts
- when decision is difficult or contested
- when serious consequences
- refer to family courts for independent legal judgement
Discuss disability and vulnerability in relation to competence
16+ who lack capacity, Mental Capacity Act 2005 provides legal framework in England and Wales
Moral issues in deciding for others
Scotland: adults with incapacity act 2000
Discuss the mental capacity act
Mental disorder or learning difficulties not grounds for non-capacity
Capacity not assumed by judging pt behaviour or appearance
Take all steps practicable to help pt make decision about treatment before concluding lack capacity
Irrational/unwise not sufficient reason for non-capacity
To have capacity what criteria must a pt meet
Understand: info relevant to decision incl. reasonably foreseeable consequences of deciding one way or another, failing to make decision
Retain info
Use/weigh up info as part of decision process
Communicate their decision; verbal, sign language, other
Discuss consent in relation to mental distress
Temporary loss of competence Compulsory detention under mental health act Defer elective treatment Other treatment still req. consent Emergency: pt best interest
Discuss informed consent in children
16: age of maturity for medical consent
<16 consent given by parent
18: age of refusal; case law
Family law reform act 1969
Child assent: ortho
Discuss who is a parent for child consent
Biological mother
Father; if married to mother at birth or named on birth certificate
Person granted legal parental responsibility
For simple procedures, person who has charge of child
Discuss mature children and the req. for Gillick competence
Law allows children <16 who don’t want to involve parents to be treated as adults for confidentiality and consent;
- if they understand
- are judged mature enough
- treatment is in best interests
What is good practice for treating children?
Difference b/w legal and moral
Importance of good management; involve, stickers, friendly environment
Tell, ask, show, do; seek permission
Dental care for lifetime; happy to return
Who is deemed vulnerable? What is the tension with treating vulnerable pt?
Anyone who has to rely on someone else to care for them
Mora tension b/w not forcing treatment and neglect for health
- resolved by good management
How are dental health needs of population met?
Epidemiological surveys; National Adult Dental Health survey
- evidence for planning services to meet needs
- moral importance of reliable info. rather than guessing
- 2009: improvements, still inequalities
Meeting needs of whole community
Discuss the proposed new dental contract
System based on registration, capitation and quality
Preventive
- practice delivered by whole team
- allow expanded role: hygienists, therapists, oral health educators, expanded duty nurses
Care pathways based of detailed oral health assessment
Care plans to engage pt in healthcare and team in EB oral care and prevention
Risk screening using algorithms deliver individual risk assessments based on care, full history, exam
Discuss the oral health assessment in the new dental contract
Assess
- caries
- periodontal health
- tooth surface loss
- soft tissue health
Pt scored red, amber, green on each domain Advanced care not provided if red. - endodontics - mental based denture - indirect restoration - advanced periodontal care
Discuss the ethical issues with the new dental contract
Risk status defined by computer algorithms
Red status for caries/PD health; not entitled to advanced care on NHS (controversial)
NHS/private: pt entitlement on NHS clear, offering privately may generate problems if not part of plan
Consent: pt may wish to have treatment not following care pathway
Discuss ethics of allocation of health resources
Everyone has right to health care
Utilitarian and deontological theories, justice and fairness
Macro dental budget within health care
Micro allocation, pt charges, surgery siting
3rd duty of care
- current conflicts in organisation create discrimination
- more dentists pp London, south England (wealthier)
- poorer areas have less access
- wealthier people can afford to pay for care
4 methods of funding dentistry and arguments for and against
- NHS contract w/ independent practitioner
- paid on per treatment basis
- work efficiently, quickly
- may over treat, too fast, low quality - NHS salaried: CDS, forces, hospital, teaching
- not work as efficiently
- take more time
- work less - Solely private practice: independent pt, insurance
- more choice, take time
- paying for prevention, charge higher prices - Mixed practice
- fragmentation of services
Challenges in funding of dental services
Over and under treatment Fragmentation of services Paying for prevention Loss of concept of dental fitness Potential for professional abuse of systems Qs about access
Importance of moral integrity
Discuss modernising of NHS dental (2000)
Universal service based on clinical needs
Comprehensive range of services
Responsiveness to needs of different populations
Continuous improvement of services
Support for staff
Public funds devoted to NHS pts
Cooperation w/ others
Work to red. inequalities
Open access to info. about services and treatment