BDS5004: PTSR Flashcards
Importance of trust
Build relationship w/ pt
Greater satisfaction, compliance
Avoid: complaints + legal action
What are the 3 ethical duties of care?
- Protect pt’s life + health to acceptable professional standard
- Respect autonomy
- Act justly + fairly
Explain ethical duty 1
Do good: act in pt’s interest, promote OH, restore function, relieve pain/infection
Do no harm: cross infection, protect airways, health + safety, maintain competence
Explain ethical duty 2
Respect autonomy
Pt has right to info + choice about what happens to own person
Consent, confidentiality, truthfulness
Explain ethical duty 3
Act justly + fairly
Don’t discriminate: age, race, gender, sexuality, disability, blood borne infection
Fair distribution of resources
Case vs statute law
Case: cases that have come before; set precedent
Statute: laws passed by government
Criminal vs civil cases
Criminal: gov does prosecuting; implication for public; murder, fraud
Civil: unlawful touching, negligence; looking for compensation
What 3 criteria must be proved for a legal charge of negligence?
- Dentist had duty of care to pt concerned
- Harm had resulted
- Dentist caused the harm
Explain the Bolam test
In dispute what would reasonable body of medical opinion do in similar circumstances
Professional standard
Explain the Montgomery standard/Test of Materiality
Ensure pts aware of any material risks in proposed treatment and of reasonable alternatives
What would reasonable pt want to be told?
What are the 3 main functions of the GDC?
- Registration
- Education, dental schools, CPD
- Discipline health and professional misconduct
What are the 9 GDC standards?
- Put pts interests first
- Communicate effectively
- Obtain valid consent
- Maintain + protect pt info
- Clear + effective complaints procedure
- Work w/ colleagues for pts’ best interests
- Maintain, develop, work within professional knowledge + skills
- Raise concerns if pt @ risk
- Maintain confidence in profession + you
Doctrine of Necessity
Treat when unconscious/in medical emergency
Would normally be illegal but in certain case is legal
What is informed consent?
Permission given in full knowledge of procedure, consequences, risks and alternatives
How must informed consent be gained?
- Pt must be competent; everyone is unless proven otherwise
- Given appropriate info.
- Info. understood
- Given freely
What 6 pieces of evidence must be given for informed consent?
- Nature of problem
- Treatment procedure
- Alternatives - incl. no treatment
- Risks + side effects
- Benefits
- Cost + time
Outline differences between traditional consent and interactive consent
Traditional
- problem defined + explained
- dentist decides treatment
- pt told
- consent assumed unless objected
- treatment
Interactive
- problem defined + explained
- treatment options discussed
- risks + benefits discussed
- Qs addressed
- understanding checked
- choice agreed
- explicit consent given
- treatment
Define health and illness
Health: state of complete mental, physical, social wellbeing
Illness: how person feels when unwell and effect on normal everyday life
Define illness behaviour
How individual responds to bodily indications and conditions viewed as abnormal
Manner in which they monitor body, define and interpret symptoms, take remedial action and utilise sources of help
What are Mechanic’s 10 variables that affect consulting behaviour?
- Visibility, recognisability or perpetual salience of signs and symptoms
- Extent to which symptoms perceived as serious
- Extent to which symptoms disrupt family, work, social activities
- Freq./persistence of signs and symptoms
- Tolerance threshold of those exposed
- Available info., knowledge, cultural assumption of evaluator
- Basic needs that lead to denial
- Needs competing w/ illness responses
- Competing interpretations once recognised
- Availability of resources, physical proximity, psychological and monetary cost of action
What are Zola’s 5 triggers for someone to take action?
- Occurrence of interpersonal crisis
- Perceived interference w/ social or personal relations
- Sanctioning; peer pressure
- Perceived interference w/ vocational or physical activity
- Temporalising of symptomatology; if not better by next Tuesday will visit
What are the 5 main barriers to dental attendance?
- Accommodation: opening hours, distance
- Availability: not enough dentists, NHS/private
- Accessibility: wheelchair, disabled, ill health
- Affordability: treatment and transport
- Acceptability: accepting NHS pts, pt happy to attend
Where in dentistry is deliberate dishonesty seen?
Falsification of records False claims for work not done Misleading pts Poor standards of care, cutting corners Criminal offence GDC professional misconduct
Why in dentistry is truth telling important?
Experience of being lied to Professional dishonesty Ever right to lie? Always tell truth? Long term and short term problems An ethos of telling truth Be prepared to tell truth