BCP Compliance Flashcards
Where are the Emergency Meeting Locations?
First is First Choice
1958 Parkedale Ave
Second is SuperStore
1972 Parkedale Ave
What are the Duress Alarm
Procedures?
00 followed by the branch
transit number - 000352
What is the
procedure is
the event of
a robbery?
F12 dispense key, dispensing $200. Combine Cash with decoy in clear plastic bag. After handing the cash over walk away and remove yourself
What is the
location of the
alarm button
in the Branch?
Button is located just
inside the Safety Deposit
Box Vault on the left side
Describe the Emergency Release Mechanism and how it works
Located inside the SDB
Vault Door
Lift Plate “A”
2) Push in Handle “B” and
turn until it stops to
unlock door
Where is the Red Emergency handbook and what is it used for?
We have 2, one is located on
the counter by the tellers
and one by Connie’s Desk.
This Provides instructions
for Robbery, Fire, & Bomb
threats
What is the
Process for
Accepting
Mail Deposits?
All mail must be opened by a branch officer. Use “Daily Record of Mail Deposits/Express Deposits/Depository Pouches Received” Form #514060 and record date, account number, name, and amount.
CEA to process and initial form,
Branch Manager/Delegate to
review and initial “checked by”
When Must a Large Cash Transaction Report (LCTR) be completed?
For all incoming cash
transactions $10,000 CAD
equivalent or more
When must an Unusual Transaction Report (UTR) be completed?
If a transaction is not in keeping with the customer’s normal behaviour or is at odds with the typical operation of an account or product.
Cannot be discussed with the
client as this is “Tipping”
Can we receive
a wire payment
instruction by
email or fax?
Email instructions are not
acceptable.
Customer should be made aware that we do not accept instructions via fax. In exception circumstances the Branch Manager may approve faxed instructions using the checklist.
When is the
Wire Payment
Checklist
Required?
Wires $50,000 and over or
if Branch Manager is doing
a faxed instructions as an
exception.
What due diligence do you conduct for completing or releasing a wire?
CIF information must be
completed, up-to-date and
KYC/KYT/KYB practiced.
Businesses: Check CIF → EASA for signing authorities. Only signing authorities with compliant profiles can authorize a wire
Why is it important to identify accounts that fall under Enhanced Due Diligence? (EDD)
They are considered high
risk in nature
Examples: Internet/On-line
Gambling, Unlicensed
Cannabis Distributers,
Head Shops, Shell Banks
Where can you find a list of high-risk industries that require Enhanced Due Diligence? (EDD)
B-Web: Enhanced Due
Diligence – Business
Banking
What is the purpose of CVS and what items “Qualify” to be sent to CVS?
Verifies the authenticity of item
by contacting the “issuer” and
verify the amount & payee
information. Does not verify funds.
$10,000 CAD equivalent, Drawn
on a business account, Draft,
or Certified cheque
in CAD or USD
How do you
Submit to
CVS?
Place a Hold on the Cheque
$10,000 or greater on S3
Button
$50,000 and or greater with a full hold
gets submitted automatically
$3,000-$9,999.99 on S3 button
with an exception
Below $3,000 with CVS form, submit to
Region for Approval
What is a Politically Exposed Person (PEP)
Or
Head of International
Organization (HIO) and
what action should you
take if they self identify?
A customer is a PEP or HOI if they have ever held a position of prominent public function, either foreign or domestic. A family member or close associate of a PEP/HIO is also considered a PEP/HIO.
If a customer disclosed that they are a PEP/HIO their occupation must be accurately captured on CIF-MEMP screen. If a family or close associate self-discloses you must complete form #529892 and submit to GAML within 48 hours
What must you do when certifying a cheque over $5,000
Certified Sticker must cover
account and designation number
write transit and account number
above sticker
stamp top left corner with
certification stamp and initial
Stamp CERTIFIED DO NOT
DESTORY on bottom left of
cheque and twice on the back
*Business customers must be
contacted to verify the
How do you negotiate a
cheque payable to…
An account holder and
another person?
A business name and a
personal name?
Account holder and another person.
- If the account holder wants to deposit cheque,
the other payee bust sign the back of the
cheque. Standard KYC policy & procedures
apply. - If the account holder wants to cash the
cheque, all payees must sign the back of the
cheque. Both must be present
Business and a personal name
-Cheques payable to an individual and a
business must be endorsed by the individual
and deposited into the business account
