BAW 4 Memorandum

Question 1

business-oriented style that is best suited for interoffice or inter-colleague correspondence

Answer 1

memorandum

Question 2

memo is short for what?

Answer 2

memorandum

Question 3

brief written notice used to communicate important details to people working within a business or organization

Answer 3

memorandum

Question 4

letter travels down from the senior management down to the employees

Answer 4

downward communication

Question 5

used by junior-level employees to communicate with their respective managers, coordinators, or leaders

Answer 5

upward communication

Question 6

used for communication between employees at the same level of seniority within an organization

Answer 6

horizontal communication

Question 7

purpose is to gain a favorable response to a request; persuasive language must be used considering your end goal is to convince others

Answer 7

request memo

Question 8

used to confirm something that has been agreed upon

Answer 8

confirmation memo

Question 9

used to find efficient solutions to the problem

Answer 9

suggestive memo

Question 10

used to deliver or request information

Answer 10

information memo

Question 11

contents of memo

Answer 11

headings, subject, content, signature, copies

Question 12

tips for writing memorandums

Answer 12

• concise, formal, clear, interesting, and easy to read
• logically organized, accurate, well-researched, and informative
• avoid using jargon and abbrevs
• avoid slang, colloquialisms, and contractions
• highlight important words and reduce unnecessary words with headings, sub-headings, bullet points, and lists
• be mindful of grammar, spelling, capitalization, and puncutation