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SHRM-CP > Basic Structure > Flashcards

Basic Structure Flashcards

1
Q

Business Competencies: How many competencies are there?

A

8

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2
Q

Business Competencies: How many clusters are there?

A

3

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3
Q

Business Competencies: What are they?

A

Areas of focus concerning how an HR representative is to interact with varying levels of the business. If HR knowledge domains are the “what you know” of HR, business competencies are the “how you apply it.”

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4
Q

Business Competencies: Name the clusters.

A

Leadership
Interpersonal
Business

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5
Q

Leadership Cluster: Name the included competencies.

A

Leadership & Navigation

Ethical Practice

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6
Q

Leadership Cluster: What is Leadership & Navigation?

A

The knowledge and skills (K&S) needed to navigate the organization, set and oversee HR goals, and promote HR as a business partner.

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7
Q

Leadership Cluster: What is Ethical Practice?

A

The knowledge and skills (K&S) needed to maintain personal integrity and promote core values throughout the organization.

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8
Q

Interpersonal Cluster: Name the included competencies.

A

Relationship Management
Communication
Global & Cultural Effectiveness

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9
Q

Interpersonal Cluster: What is Relationship Management?

A

The knowledge and skills (K&S) needed to maintain contacts in and out of the organization and preempt and resolve conflicts.

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10
Q

Interpersonal Cluster: What is Communication?

A

The knowledge and skills (K&S) needed to communicate concisely and informatively, address the concerns of others, and translate information from one level of the organization to another.

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11
Q

Interpersonal Cluster: What is Global & Cultural Effectiveness?

A

The knowledge and skills (K&S) needed to promote an inclusive workplace, respect values, and consider the perspectives of others.

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12
Q

Business Cluster: Name the included competencies.

A

Business Acumen
Consultation
Critical Evaluation

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13
Q

Business Cluster: What is Business Acumen?

A

The knowledge and skills (K&S) needed to understand business operations, the role of HR in business, and the integration of HR initiatives in a way that is consistent with business strategy.

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14
Q

Business Cluster: What is Consultation?

A

The knowledge and skills (K&S) needed to evaluate business challenges, work with executives, and identify opportunities for change initiatives.

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15
Q

Business Cluster: What is Critical Evaluation?

A

The knowledge and skills (K&S) needed to collect qualitative and quantitative data, promote findings, and inform business decisions.

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16
Q

HR Knowledge Domains: How many Functional Areas are there?

A

15

17
Q

HR Knowledge Domains: How many Knowledge Domains are there?

A

3

18
Q

HR Knowledge Domains: What are they?

A

They are the technical know-how of HR. If business competencies are the “how you apply it” of HR, knowledge domains are the “what you know.”

19
Q

HR Knowledge Domains: Name the knowledge domains.

A

People
Workplace
Organization

20
Q

People Knowledge Domain: Name the included functional areas.

A 
HR Strategic Planning
Talent Acquisition
Employee Engagement & Retention
Learning & Development
Total Rewards
21
Q

People Knowledge Domain: What is HR Strategic Planning?

A

The knowledge and skills (K&S) needed to develop strategic direction for organizational success.

22
Q

People Knowledge Domain: What is Talent Acquisition?

A

The knowledge and skills (K&S) needed to find and acquire talent that meets the organization’s needs.

23
Q

People Knowledge Domain: What is Employee Engagement & Retention?

A

Activities aimed at retaining high-performing talent, solidifying relationships between the employee and the organization, and creating strategies to address appropriate performance expectations for all employees.

24
Q

People Knowledge Domain: What is Learning & Development?

A

Activities that enhance the knowledge and skills (K&S) of employees.

25
Q

People Knowledge Domain: What are Total Rewards?

A

Design and implementation of compensation and benefit packages used to attract talent.

26
Q

Organization Knowledge Domain: Name the Included Functional Areas.

A 
Structure of the HR Function
Organizational Effectiveness & Development
Workforce Management
Technology Management
Employee & Labor Relations
27
Q

Organization Knowledge Domain: What is the Structure of the HR Function?

A

Encompasses the people, processes, theories, and activities involved in the delivery of HR-related services.

28
Q

Organization Knowledge Domain: What is Organizational Effectiveness & Development?

A

Concerns the overall structure and functionality of the organization. Involves measurement of long and short-term effectiveness, growth, and implementation of change.

29
Q

Organization Knowledge Domain: What is Workforce Management?

A

HR practices that allow it to meet talent needs such as workforce and succession planning.

30
Q

Organization Knowledge Domain: What are Employee & Labor Relations?

A

Any dealing between the organization and employees regarding terms of employment.

31
Q

Organization Knowledge Domain: What is Technology Management?

A

Use of existing, new, and emerging technology to support the HR function, and the development of policies governing the use of technology in the workplace.

32
Q

Workplace Knowledge Domain: Name the Included Functional Areas.

A 
HR in the Global Context
Diversity & Inclusion
Risk Management
Corporate Social Responsibility
US Employment Laws & Regulations
33
Q

Workplace Knowledge Domain: What is HR in the Global Context?

A

Focuses on the role of HR professionals in managing global workforces to achieve organizational objectives.

34
Q

Workplace Knowledge Domain: What is Diversity & Inclusion?

A

Activities that leverage the unique backgrounds and characteristics of different cultures to contribute to the organization’s success.

35
Q

Workplace Knowledge Domain: What is Risk Management?

A

Identification, assessment, and prioritization of risks, and the application of resources to minimize, monitor, and control the probability and impact of those risks.

36
Q

Workplace Knowledge Domain: What is Corporate Social Responsibility?

A

Commitment to operate in an ethical and sustainable manner by engaging in activities that promote philanthropy, transparency, sustainability, and ethically sound governance.

37
Q

Workplace Knowledge Domain: What are US Employment Laws & Regulations?

A

Knowledge and application of all relevant laws and regulations relating to employment.

SHRM-CP (3 decks)

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