Basic Indoc Flashcards
Employee standards and rules of conduct (code of ethics).
A. At no time shall personnel discuss within in earshot of pax or others of the public, any matter that could cast doubt on the safety of the flight.
B. employees will not criticize other personnel or procedures while within earshot of the public.
Employee standards and rules of conduct (code of ethics).
A. Appearance and conduct when in contact with the public, directly affects the public image of Mesa Airlines.
B. personnel in uniform must be especially careful to conduct themselves in a dignified, courteous, alert, and business-like manner.
Employee compensation, benefits, contracts, (ALPA, codeshare partners).
ALPA contract:
A. In accordance with the provisions of the Railway Labor Act.
B. Governs compensation, scheduling, senority, training, vacation, sick leave, etc.
Employee compensation, benefits, contracts, (ALPA, codeshare partners).
Codeshare agreements: US Airways, United.
A. A codeshare agreement is an aviation business arrangement where two or more airlines share the same flight.
B. A seat can be purchased on one airline but is actually operated by a cooperating airline under a different flight number or code
C. Most major airlines today have code sharing partnerships with other airlines and code sharing is a key feature of the major airline alliances.
D. Under a code sharing agreement, the airline that actually operates the flight is called the operating carrier.
E. The company or companies that sells tickets for that flight but do not actually operate it are called marketing carriers.
Authority and responsibilities of duty position.
Pilot in Command (PIC)
A. Joint responsibility with dispatch for flight planning
B. Responsible for safety of passengers, crewmembers, cargo and airplane.
C. Full operational control and authority in the operation of aircraft and crewmembers.
D. In-flight security coordinator.
E. Responsible for monitoring navigational performance and weather.
F. The PIC must not cooperate in a careless manner or reckless.
Authority and responsibilities of duty position.
Second in Command (SIC).
A. Assist in safe and efficient operation of the flight .
B. Proficient in duties such as:
1. System monitoring, Fuel management, Weight and Balance, Aircraft performance and Record keeping.
C. Advise the captain of any abnormality during ground or flight operations.
D. Duties may only be delegated by the first officer when the captain becomes incapacitated.
E. The first officer must not operate in a careless or reckless manner.
Company manual organization, revisions and employee responsibilities.
General Operations Manual (GOM, Manual 410)
Provides guidelines for personnel to carry out assigned duties and responsibilities in accordance with Mesa Airlines, Inc. policies, FAA and TSA regulations.
Company required equipment (flight kit).
Electronic Flight Bags (EFB)
The Apple iPad 1,2,3 or 4 may be used as a substitute for Jeppesen, Inflight Pubs, GOM, CFM, FMS Manual and Ops Specs after completion of the required training.
Company manual organization, revisions and employee responsibilities.
Company Flight Manual (CFM, Manual 950)
A. Used in lieu of the Bombardier Airplane Flight Manual to provide the crew operational information.
B. Provide information regarding standard operating procedures (SOPs), performance data and limitations.
C. Ouick Reference Handbook (QRH). Located in the aircraft and updated by tech pubs.
1. Provides quick access to emergency and abnormal procedures.
D. Crews must verify current revisions with the aircraft publications currency list (APCL).
E. APCL is sent to all pilots weekly.
F. Permanent revisions are printed on white paper. Temporary revisions are printed on yellow paper and inserted adjacent to page revising. Bulletins are printed on blue paper and inserted.
Flight crew memos
A. Crew memos are issued to appropriate crewmembers via company email
B. Pilots indicate they have read the memo by clicking the confirmation link.
C. New hires are responsible for reviewing all memos from the current year and previous year.
Flight crew qualifications
FAR 121.443
A. A pilot who has reached their 65th birthday may not be assigned any flight under part 21.
B. Each pilot must have in their possession a current airman and medical certificate while flying.
C. No pilot may serve as a crewmember under FAR 121 unless they have made three takeoffs and three landings in an approved visual simulator or in the aircraft within the preceding 90 days.
Flight crew qualifications
FAR 121.434, 121.438
Consolidation of knowledge and skills.
1. Crewmembers must acquire @ least 120 hours of line operating flight time (including IOE) within 120 days satisfactory completion of the proficiency check (check ride).
Pairing Requirements “Green on Green”
1. Either pilot in command or the sic has at least 75 hours of line operating flight time in aircraft type, either as pic or sic.
Flight Crew Qualifications (FAR 121.438)
If the f/o has fewer than 100 hours of flight time as sic under 121 in the type airplane being flown (including IOE), and the captain is not an appropriately qualified check pilot, THE CAPTAIN MUST MAKE ALL T/O AND LANDINGS, in the following situations.
A. At “special airports” designated by the Administrator or at special airports designated by the certificate holder.
In following conditions:
1. Prevailing visibility at airport is at or below 3/4 mile
(All takeoffs with visibility less than 1sm will be made by PIC).
2. RVR is at or below 4000 feet. (All t/o a With less than 5000 RVR will be made the PIC.
3. Water, snow, slush or similar conditions that may adversely affect airplane performance (contaminated runway).
4. Braking action is reported less than “good”.
5. X-wind component for runway in use is in excess of 15 knots.
6. Windshear is reported in the vicinity of the airport.
7. Any other condition in which the PIC determines it to be prudent to exercise the PICs prerogative.
Medical certificates, Physical Examinations, and Fitness for duty.
Mesa Airlines policy for required medical certificate.
Captain-Current First Class:
Captains under 40 must renew every 12 months.
Captains 40 or older must renew every 6 months.
First Officers-Current First Class
First Officers 60 or older must renew every 6 months.
First Officers any age must renew every 12 months.
A crew members FAA medical certificate that expires in a given month, must be submitted to Crew Qualifications by the 25th day of that month.
Medical certificates, physical examinations, and fitness for duty.
Factors that would prevent a pilot from flying
A. A known medical deficiency that would cause him/her to be unable to meet the medical requirements
B. Pilot having emotional problems. In which he/she should contact the Chief Pilot.
C. A pregnant pilot. In which she will contact the Chief Pilot, and her doctor will determine the length of time she can safely fly.
Medical certificates, physical examinations, and fitness for duty.
Crewmembers shall not participate in scuba diving within 24 hours prior to reporting for duty.
It is recommended that crewmembers do not donate blood unless absolutely necessary.
If necessary the crewmember shall report within 72 of giving blood.
Prescribed or over the counter: each should consult with AME or ALPA Aeromedical to determine if it is legal for them to fly while taking any medication or supplement.
All pilots shall carry their First Class medical certificate with them while acting as a crewmember and during any TRAINING EVENT.
Flight Crew Documents
Documents that should be on the Pilot while on duty.
A. Pilot Certificate
B. Medical Certificate
C. Passport
1. Has to be valid.
2. If the passport was misplaced or has been sent with a new application for a new passport, the Assistant Chief Pilot will be notified. A copy of the new passport will be sent to crew quals.
3. Foreigners must advise crew quals if they become a naturalized U.S. Citizen and are issued a passport.
4. The (ESS) will updated within 5 days of receipt of the new passport.
Current logbook
Electronic flight bags.
Company ID
Corrective lenses if needed.
Flight crew documents
Lost or destroyed certificates.
Exemption 5560
A. Lost certificates Pilots must obtain a FAX from FAA confirming that it was issued. The facsimile may be carried as a certificate for no longer than 60 days.
B. Exemption 5560.
If insufficient time exist to contact the FAA In Okc, the pilot may continue to serves a crewmember under part 121operations without having a certificate in his/her possession in accordance with Exemption 5560
Exception 5560
A. Immediately contact crew tracking
B. the pilot’s identity will be verified
C. The pilot’s legality will be confirmed
D. Temporary Airman Certificate letter will be issued to the pilot by crew tracking.
E. The letter will serve as a temporary cert. for a period of 7 days within the 48 contiguous states only.
F. A request for a fax from the FAA shall be made within 72 hours of the initiation of any flight.
G. Within 24 hours of receipt of the fax received from the FAA, a copy of that fax will be sent to crew quals.
Command and Operational Control
PIC and Dispatcher.
Command Responsibility (FAR 121.533) The PIC and Dispatcher are jointly responsible for the preflight planning, delay, and dispatch release of a flight.
Dispatcher Responsibilities
A. Monitor the progress of each flight
B. issuing necessary information for the safety of the flight.
C. Canceling or redispatching a flight, if in the opinion of the dispatcher or PIC, the flight cannot operate or continue to operate safely as planned or released
Admission to the flight deck
A. TSA directive May further restrict flight deck access.
B. PIC always have the final authority of the aircraft and may exclude any person from the flight deck in the interest of safety.
C. Flight deck door shall remain locked. Admission of pax to the flight deck is limited to the ground with no engine running provided at least one flight crewmember remains in the flight deck.
Carriage of live animals
Live animals can be carried under the following conditions.
A small animal in a container that can fit under the seat or in an overhead bin. The PIC will determine if the container Is adequate.
Codeshare partner rules on the maximum number of passenger pets allowed on board will be followed.
Live animals may be carried in the aft cargo compartment of the crj700 & 900 in suitable container.
Their weight will be listed on the load sheet which will also indicate a live animal is in the cargo compartment.
DO NOT carry live animals in the cargo compartment if the CRJ200 due to lack of heat.
Do not ship bees, venomous or toxic animals
No limit on the number of trained service animals allowed on board.
Aircraft fueling
If pax are inboard while refueling.
The door will remain open
Flight attendants will remain near their assigned stations.
A fire extinguisher will be available in the immediate area of the aircraft.
In the event a fuel spillage, the aircraft will be evacuated immediately
A crewmember will brief the pax that smoking is prohibited.
Flight attendants will ensure that all routes to the emergency exit are us obstructed.
Aircraft lighting
TAXI LIGHT should be on while TAXIING.
Turn on all exterior lights when crossing any runway
If cleared to line up and wait, turn on all exterior lights except landing lights.
An aircraft in the takeoff position with landing lights ON is most likely about to takeoff.
While in flight, the captain shall consider illuminating all lights practical while operating in congested airspace and while below 10,000 MSL.
Sterile cockpit procedures
Critical phases of flight (all ground ops, taxi, takeoff, and landing, and all flight operations below 10,000 feet except cruise flight).
PIC will ensure that crewmembers do not engage in any activities not essential to the safe operation of the flight.
When stopped with the parking brake set, non-essential activities such as passenger service announcements are authorized.
Sterile cockpit procedures cont’
Sterile cockpits terminates after climbing through 10,000 MSL. And is reentered when descending through 10,000 MSL
PILOT MONITORING (PM) will signal the termination of sterile cockpit by cycling the seat belt sign to generate two tones. And will signal reentry into sterile cockpit by cycling the seat belt sign to generate two tones.
Proactive go-around policy.
Go around fallout and response
The unwillingness of pilots to execute a go-around and missed approach when necessary was the cause, at least in part, of many approach and landing accidents.
The unwillingness may stem from pressures to sacrifice safety in favor of other considerations, such as schedules or cost.
Either pilot flying or pilot monitoring may make a go-around callout.
The flying pilots immediate response to a go-around callout by the pilot monitoring is the execution of a missed approach.
Proactive go-around (stabilized approach)
The flight will be stabilized BY 1,000 HAT. An approach is stabilized when all of the following criteria are maintained from 1,000 HAT TO A LANDING In the touchdown zone.
The airplane is on correct track.
The airplane is in the proper landing configuration.
After glide path intercept, or after the FAF, the PF requires no more than normal bracketing corrections to maintain the correct track and desired profile to landing within the touchdown zone.
The airplane is at the proper approach speed with engines spooled up
The rate of descent is no greater than 1,000 fpm.
If an expected rate of descent greater than 1,000 fpm is planned, a special approach briefing should be performed.
Power setting is appropriate for the landing configuration selected.
Flight crew emergency authority, interference with crewmembers, reporting requirements
In an emergency involving the safety of persons or property, the PIC may deviate from the procedures in this manual and FAR’S to the extent required to meet that emergency.
If involving engine loss, the PIC must land at the nearest suitable airport, in point of time at which a suitable landing can be made. (FAR 121.565).
The PIC shall send a complete report of the emergency to the director of operations (done by completing the Mesa Airlines Occurence Report) within 24 hours after the completion of the flight.
Any other required reporting to the FAA, NTSB, etc. will be done by MESA Airlines’ director of operations.
TSA regulations and security
Carriage of accessible weapons
No crewmember or other employee of the cert holder is authorized to carry weapons aboard Mesa Airlines Aircraft.
The following persons may be carried aboard Mesa Airlines with weapons in their possessions:
A. A federal law enforcement officer (LEO)
B. a full time municipal county or state law enforcement office who is direct employee of the government agency.
With the exemption of FAMs on duty status, LEO’s must meet all of the following requirements.
A. Be sworn and commissioned to enforce criminal statutes or immigration statutes
B. be authorized by the employing agency to have the weapon in connection with assigned duties
C. Completion of the “Law enforcement officers flying armed”.
(TSA) regulations and security
Carriage of accessible weapons
An authorization form must be provided to Mesa Airlines. For qualified individuals to carry weapons on board. Forms must be presented to PIC prior To flight.
Prior to aircraft doer closure, the CSR shall notify the PIC and the flight attendant of the presence and seat location of all armed individuals that are on the flight.
The flight attendant must ensure that any other armed LEO is notified of the location of each armed LEO or FAM onboard.
No weapon will be carried in the flight deck
No individual May place a weapon in an overhead bin
Weapon must be kept on their person if LEO is in uniform.
(TSA) Regulations and security
Transport of prisoners and deportees
Low risk prisoners may be transported when accompanied by an armed LEO who meets Carriage of Accessible Weapons, company, and codeshare acceptance programs.
It is the responsibility of ground operations personnel for verifying that the armed LEO and prisoner meet all acceptance requirements upon check-in.
The GSC or ground operations agent will provide the completed armed LEO paperwork to the PIC.
A high risk prisoner is an exceptional escape risk, as determined by the law enforcement agency, and charged with or convicted of a violent crime
No more than one high risk prisoner may be transported during flight.
Mesa will not accept any escorted persons who are violent, physically resist escorts, who express to Mesa Airlines personnel objection or are deemed dangerous for transport.
(TSA) Regulations and security
Transport of prisoners and deportees
Continued
Minimum LEOs Required:
Minimum of one armed LEO must control a low risk prisoner on a flight that is scheduled for four hours or less.
A minimum of two armed LEO’s must control a low risk prisoner on a flight that is scheduled for more than four hours.
One armed LEO may control no more than two low risk prisoners.
Two armed LEO’s may control no more than two low risk prisoners
High risk prisoners must be accompanied by two law enforcement officers. An armed LEO escorting a prisoner must provide advance of travel.
No more than one high risk prisoner may be transported during flight.
Prisoner and LEO’s should be pre boarded and seated in the most aft pax seats. LEO seated between the prisoner and the aisle.
The escorted LEO’s and the person in custody shall remain seated. Until all deplaning pax have left the aircraft.
Dispatcher responsibility and authority
In accordance with FAR 121.533
Co-responsibility with the captain to dispatch and operate any flight in accordance with applicable regulations
Responsibility to delay or cancel any flight which, in the flight dispatchers judgement should be delayed or canceled.
Responsibility to reroute or redirect a flight based upon purely economic considerations. This may include, but is not limited to, instructions pertaining to special Routings, pax convenience, aircraft and crew utilization. In these cases captain’s will comply with all instructions and request of the flight dispatcher which are compatible with safety.
Responsibility to initiate a charge in release when, in the flight dispatcher’s opinion, such a change is in the interest of safety or an improved operation.
Aircraft dispatcher information to the PIC
The dispatcher shall provide the PIC all available current reports or information on airport conditions and irregularities of navigation facilities that may affect.
Before beginning a flight, the aircraft dispatcher shall provide the pilot in command with all available weather reports and forecast of weather phenomena that may affect the safety of the flight, including adverse weather conditions, such as clear air turbulence, thunderstorms, and low altitude Windshear, for each route to be flown and each airport to be used.
During a flight, the aircraft dispatcher Shall provide the pilot in command any additional information of the meteorological. Conditions (including adverse weather phenomena, such as CAT, THUNDERSTORMS, and low altitude Windshear). And irregularities of facilities and services that may affect the safety of the flight.
Company communications
Each certificate holder conducting domestic or flag operations must show that a two way communication system is available at points that will ensure reliable and rapid communications, under normal operating conditions over the entire route between each airplane and the appropriate dispatch office, and between each airplane and the appropriate ATC unit.
Mesa Airlines complies with this regulation through the use of:
Station operations
Radios
SELCAL
ACARS
The Dispatch release will contain at least
Aircraft identification number Flight number Departure, intermediate, destination, alternate Type of operation (IFR/VFR) Minimum fuel supply MEL/CDL/NEF items
Attached to the release must be a copy of the current weather and forecast information pertinent for the flight.
Copies of all dispatch releases, flight plans and related weather reports will be retained by System Control for at least 3 months.
Flight following procedures
Once a flight has been released, the dispatcher is responsible for monitoring the progress of that flight.
No aircraft will be released unless it is in airworthy condition
An aircraft may be released with inoperative or missing components in accordance with the MEL.
