Basic Dispensing Skills Flashcards
1
Q
Who can issue a prescription? (5)
A
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2
Q
Checking a prescription (6)
A
3
Q
What is dispensing?
A
4
Q
What is patient counselling?
A
5
Q
Purpose of patient counselling (3)
A
6
Q
Communication barriers (4)
A
7
Q
Oral communication skills (4)
A
8
Q
Listening do’s
A
9
Q
Listening don’ts
A
10
Q
Responding do’s
A
11
Q
Responding don’ts
A
12
Q
Phrasing questions types (4)
A
13
Q
Assertiveness techniques (6)
A
14
Q
PDPA definition
A
15
Q
How PDPA works?
A
