Basic Counseling Skills

Question 1

What is Active Listening?

Answer 1

Attending to the verbal and nonverbal aspects of communication without judging or evaluating.

Question 2

What is Paraphrasing?

Answer 2

Restating what the client has said, in slightly different words, to clarify its meaning.

Question 3

What is Clarifying?

Answer 3

Simplifying the client’s statement by focusing on the core message.

Question 4

What is Summarizing?

Answer 4

Pulling together the important aspects of an interaction or an entire session.

Question 5

What is Interpreting?

Answer 5

Offering possible explanations for certain behaviors, feelings, and thoughts.

Question 6

What is Confronting?

Answer 6

Challenging the client to look at discrepancies between their words and actions, or discrepancies between their words and body language. It points to conflicting information.

Question 7

How do you support a client?

Answer 7

By providing encouragement and reinforcement.

Question 8

What is Empathizing?

Answer 8

Identifying with another person by assuming their frame of reference.

Question 9

What is Modeling?

Answer 9

Demonstrating a desired behavior through actions.

Question 10

What is Blocking (used in a group setting)?

Answer 10

Intervening to stop unproductive behavior.