Basic Airline Terminology Flashcards
A/C
Aircraft
AFT
Rear of the aircraft
AED
Automatic External Defibrillator
Airstairs
movable Starway that is driven up to an aircraft door and allows Customers to board and deplane
AO
Airport Operations
ARM
the process of preparing an escape slide for use in an evacuation. When the door is opened in the armed mode, the escape slide will automatically deploy and inflate
ATC
Air Traffic Control
Bid
Process of submitting your references for monthly schedules
Blue City
A city that JetBlue flies to and from
Blue Turn
aircraft cleaning preformed by In-flight Crewmembers
Bulkhead
a wall or partition used to separate aircraft areas such as galleys and lavatories
Cabin
customer compartment of the aircraft
Captain/CA
Crewmember in charge of the aircraft, crew, and cargo
Cart
mobile unit used for catering of service items and supplies such as ice, beverages, snacks, and waste
Airport Code
three letter abbreviations that identify each airport
Cockpit/ Flight Deck
the compartment of the aircraft from which the pilot controls the aircraft
COMAT/COMAIL
company materials/ mail delivery system utilizing company flights as the courier
Compliance Check
Verification that Customers are adhering to safety regulations
Crew Member
JetBlue term for employee
Crew Base
Specific airport from which all trips will begin and end for inflight crewmembers
CRO
Complaints Resolution Official: JetBlue crew member charged with specific duties and authority to resolve complaints made by customers
CX
Code for flight cancellation
Deadheading
Flight or Inflight Crewmembers traveling on company business as non-working Crew, either in a customer seat or jumpseat
Disarm
process of disabling the escape slide. When the door is opened in disarmed mode, the escape slide will not deploy
DOT
Department of Transportation
ELT
Emergency Locator Transmitter
Entry Doors
The doors on the A/C left used for Customer boarding and deplaning. Referred to as 1L or 2L
Exit Row Seats
Seats from which a customer can go directly to an exit without stepping into the aisle