Basic

Question 1

Tell me about yourself.

Answer 1

My name is Melquisedec A. Basilan. You can call me Melqui. I was Graduated of Senior High School under Accountancy and Business Management. I have 8 months experience in BPO but I remain interested to learn and to be trained.
If I am lucky enough to get hired, I will do my best to give a great distribution to yourcompany. That’s all. Thank You!

Question 2

What is BPO

Answer 2

?

Question 3

What is Call Center?

Question 4

How do you handle irate customer?

Answer 4

.

Question 5

What is your motivation?

Answer 5

.

Question 6

What is your motivation?

Answer 6

.

Question 7

What is your strength and weaknesses?

Answer 7

.

Question 8

What is your expected salary?

Answer 8

.

Question 9

Why do you leave your previous job?

Answer 9

.

Question 10

Can you sum up to me your all previous job?

Answer 10

.

Question 11

Why should we hire you?

Answer 11

.

Question 12

What is your edge from the other applicants?

Answer 12

.

Question 13

What is your pet peeves?

Answer 13

.

Question 14

How do you handle call?

Question 15

How do you handle stress?

Question 16

How do you see yourself 5 years from now?

Question 17

Why are you interested in a career in BPO?

Question 18

Describe a time you had to deal with a difficult customer.

Question 19

How do you stay organized and manage your time effectively?

Question 20

What are your short and long-term career goals?

Question 21

Describe your experience with handling customer inquiries and complaints.

Question 22

What questions do you have for us?

Question 23

What are your biggest accomplishments in your previous roles?

Question 24

How do you handle criticism or feedback?

Question 25

Describe a challenging situation you faced and how you overcame it

Question 26

Describe a challenging situation you faced and how you overcame it

Question 27

What are your hobbies and interests?

Question 28

How would you describe your work style?