BA Flashcards

1
Q

Respond (Aptean Respond)

A

A case a complaint management system used by the Hollard group.

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2
Q

HLS

A

Hollard Life Systems

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3
Q

CBR

A

Conduct Business Risk
- This involves analysing potential risks to the business and its objectives.

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4
Q

FSRM

A

Financial Crime Risk Management

Strategies and systems an organisation puts in place to identify, assess and mitigate risks that are associated with financial crimes.

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5
Q

PAS

A

Policy Administration Software

System used by insurance companies to manage the entire life cycle of policies.

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6
Q

Give examples of PAS l

A

MIP and Exergy

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7
Q

FCSA

A

Financial Sector Conduct Authority - aims to enhance and support the efficiency and integrity of financial markets and to protect financial customers by promoting their fair treatment by financial institutions, as well as providing financial customers with financial education.

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