B2B Flashcards
1) True or false: Experience Cloud Sites map 1:1 with a storefront?
True
What must you provide in order to create an experience cloud site?
Partial domain name
You examine your new org under the System Administrator profile after completing the pre-work and notice that you cannot locate the Salesforce CMS App. What is the likely cause?
You missed setting Salesforce CMS to Visible in the Custom App Settings section
What is the name of the Administrative Permission needed to associate CMS content with products?
Create CMS workspace and Channels
Which tabs need to be set to Default On in order for B2B Commerce to fully leverage CMS capabilities?
CMS Experience
Home
Workspaces
Channels
Which is a viable path to get started on adding Cart as a Related List to the Account object’s Page Layout?
Setup > object manager > account > page layouts
After editing a lightning page an Administrator wants to make the edits available on mobile devices. What should their next step be?
Choose desktop and phone when saving
On which object do you define the “Price List” selection method of Best Price or Sequence Order Pricing?
CC account group
If the OWD for account is set to Private which 2 features are enabled after creating a public group for anonymous users?
Checkout
Browse
Where can a URL to the community be found?
setup > search all communities
What is true regarding installation of B2B commerce cloud/Cloud Craze manage package?
A support ticket is required with salesforce
What happens during the upgrade of Salesforce B2B commerce from one release to another?
Salesforce upgrades do not touch data in salesforce b2b commerce objects
Salesforce upgrades only replaces and adds to managed package meta-data already installed
What is an accurate representation of Product Type “bundle”?
Pricing is determined by the price list items associated with the bundle
What is an accurate representation of a “bundle” Product Type ?
- is a collection of 2 or more existing products grouped together and sold as one
- The price of a bundle is independent of the items within the bundle and is set as a whole
- even though a bundle is a selection of SKUs, only the bundle SKU is added to cart
Which B2B commerce functionality will you use to enable users to place orders on behalf of Accounts?
Effective account
What are the configuration options for effective accounts?
Parent-child hierarchy
account groups
entitled
How many product types are there in Salesforce B2B commerce?
7
What are the 2 subscription custom objects?
CC Subscription
CC subscription orders
What is true regarding subscription setup?
Must have at least 2 cc price list items for each subscription
Multiple SPT can be defined per subscription
To use subscription Products, the seller locator enabled configuration setting must be FALSE
How can users sort items in the cart?
Date added
SKU
Name
CloudCraze storefront can be hosted on which Community template?
Salesforce tabs + VF
Which object would you navigate to set the SPT (Subscription Terms)?
SubProd terms
A customer wants to add a product video to the product details page, which object can be used to achieve this requirement?
CC page sections
What are 3 different ways to access a storefront?
Setup – all communities – URL
Contact – manage external user – login to community as a user
Add a CSR flow button on the contact page layout
What are the different steps to see a Spec in PDP (Product Detail Page)?
Define – Spec – Value
Refresh page index to see any spec changes on storefront
Check Is Visible in catalog (shows a spec value in your storefront)
When a User selects a contract, the contract entitlements are simply overlaid on top of their account group entitlements, True or False
False
How are promotions shown or controlled?
Location display sequence
Location type
Start and end date
Page location
What are valid page locations for a promotion to appear in the storefront?
All pages
shopping cart
Landing page
page detail
What are the 2 Default Account Groups created as part of any new CloudCraze Installation?
Premier
Portal
To be displayed in any storefront, all categories must eventually roll up to?
0 – product category
If an Attribute Combination doesn’t have a price defined, what does the storefront display the price as?
Null
You can increase or decrease the price using tiered pricing based on the configuration, TRUE or False
True
While configuring ADC, the drop-down options and the picklist values that you see on the storefront are determined by?
Parent and child attributes
Mass Update Change Type for CC pricelists are?
Add
Deduct
If you change a page section column which action should be performed to view the change?
Rebuild and activate the configuration cache in CC admin – Global settings – Configuration cache management
Storefront Themes are stored as what type of SFDC Construct?
Static resource
Can we assign a spec value directly on the products?
no
What are the steps to follow while preparing your org for B2B commerce?
assign a role to the user who installs the managed package
create a custom community user profile for your registered storefront users
Confirm that your org has either customer community, plus, or partner licenses
How do you make a category item move to the top of the list?
The sequence number determines the display order, lower sequence numbers are displayed first
You can perform percentage adjustment, Absolute Price and Price Adjustment to the Tiered Pricing, True or False
True
What is required to create a General type Coupon?
Target product
Target relation
target product quantity
Which CC object is used to offer contract pricing?
CC price groups
A community user for CC logs in but doesn’t see any products. What can be the potential reasons?
CC custom field currency is not populated on the user object
Account group of the user’s account doesn’t have a pricelist associated
What will the language selector do when you change language in the My Account - Profile?
the language selector will show all the available languages in the CC admin for the given storefront
Which of the following related Product Types will display on PDP for the products they are related to?
Competitive
Cross-sell
What are the 3 different ways in which CC allows to Cross or up-sell with regular site navigations?
Promotions
Use category to group
Allow to build dynamic kits with accessories
What are the 2 Product Status that allows to see the products on the storefront?
Released
Not orderable
What is true regarding ‘General’ type of coupons?
Coupon rules enable and/or conditions within the source or target condition
Which 2 things need to be considered for configuring a subscription?
Order and Instalment frequency
What is the difference between CC Subscription and SPT objects?
SPT are used to configure subscriptions for products, while CC subscriptions are to view your customer’s subscription orders
In order to use a Subscription Product, the seller Locator Enabled configuration setting must be set to FALSE. True or false?
True
What is true regarding proper setup of Subscriptions?
You can define a SPT later on a standard product to enable it for subscription
You need to associate to pricelist items one for recurring and another for setup
What is the best practice for providing customers access to a discounted set of pricing (on certain products) in addition to their current pricings associated to an account group?
Clone a price list and use mass update feature to adjust pricing
Which Product Type allows you to offer customers a single product in multiple variants?
aggregated
Which Product Type allows you to sell products as an entire system or individual parts?
Assembly
What are the benefits of using a storefront associations?
You can have multiple communities accessing the same storefront
Increased access to restrict access to a storefront
Ability to set a default storefront for the community
Community name and storefront name do not have to match
What 2 actions does CC takes if the user doesn’t have access to storefront?
CC looks for a default store for the community
If default store is not found, CC redirects the user to the file not found message
What are 3 pre-requisites to install CC Managed package?
Ensure that the user installing has a role
Verify that customer has community license
Create a customer community profile
A customer wants to allow shipping of items to multiple addresses as well as allow multiple shipping options, which CC feature satisfies this requirement?
LLI
The CSR login is initiated from which object?
Contact
What are 2 different filter options?
checkboxes
sliders
Where is the first price stored in the tiered pricing object?
In the price field of the price list item
In order to reflect category changes on the storefront, what do you need to do?
Refresh category tree cache
What is true regarding external pricing?
External SKU to be used instead
CC pricing will not apply
External name will be used instead of a referenced product SKU
A company sells various types and sizes of canvas either as individually or in packs of 12. How to enable selling both options within a single PDP?
ADC
Aggregate product
Product Specs can be used in faceted search or displayed on the PDP specifications tab. True or False?
True
If you do not assign a price lists to an account group, no products display to users who belong to that account group. True or False?
ue
You can Customize Storefront Headings and Text with Page Labels. True or FALSE?
True
Which 2 prices can be shown for users?
Best & List price
How to highlight products on a Home Page?
Spotlight
featured
Can a CSR Order on behalf of customers and search and view their orders?
yes
If the pricing is not available contractually which setting allows for a fallback mechanism to search and pick product from another pricelist?
Allow mixed pricing carts
