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Salesforce > B2B > Flashcards

B2B Flashcards

1
Q

1) True or false: Experience Cloud Sites map 1:1 with a storefront?

A

True

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2
Q

What must you provide in order to create an experience cloud site?

A

Partial domain name

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3
Q

You examine your new org under the System Administrator profile after completing the pre-work and notice that you cannot locate the Salesforce CMS App. What is the likely cause?

A

You missed setting Salesforce CMS to Visible in the Custom App Settings section

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4
Q

What is the name of the Administrative Permission needed to associate CMS content with products?

A

Create CMS workspace and Channels

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5
Q

Which tabs need to be set to Default On in order for B2B Commerce to fully leverage CMS capabilities?

A

CMS Experience
Home
Workspaces
Channels

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6
Q

Which is a viable path to get started on adding Cart as a Related List to the Account object’s Page Layout?

A

Setup > object manager > account > page layouts

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7
Q

After editing a lightning page an Administrator wants to make the edits available on mobile devices. What should their next step be?

A

Choose desktop and phone when saving

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8
Q

On which object do you define the “Price List” selection method of Best Price or Sequence Order Pricing?

A

CC account group

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9
Q

If the OWD for account is set to Private which 2 features are enabled after creating a public group for anonymous users?

A

Checkout

Browse

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10
Q

Where can a URL to the community be found?

A

setup > search all communities

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11
Q

What is true regarding installation of B2B commerce cloud/Cloud Craze manage package?

A

A support ticket is required with salesforce

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12
Q

What happens during the upgrade of Salesforce B2B commerce from one release to another?

A

Salesforce upgrades do not touch data in salesforce b2b commerce objects
Salesforce upgrades only replaces and adds to managed package meta-data already installed

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13
Q

What is an accurate representation of Product Type “bundle”?

A

Pricing is determined by the price list items associated with the bundle

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14
Q

What is an accurate representation of a “bundle” Product Type ?

A
  • is a collection of 2 or more existing products grouped together and sold as one
  • The price of a bundle is independent of the items within the bundle and is set as a whole
  • even though a bundle is a selection of SKUs, only the bundle SKU is added to cart
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15
Q

Which B2B commerce functionality will you use to enable users to place orders on behalf of Accounts?

A

Effective account

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16
Q

What are the configuration options for effective accounts?

A

Parent-child hierarchy
account groups
entitled

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17
Q

How many product types are there in Salesforce B2B commerce?

A

7

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18
Q

What are the 2 subscription custom objects?

A

CC Subscription

CC subscription orders

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19
Q

What is true regarding subscription setup?

A

Must have at least 2 cc price list items for each subscription
Multiple SPT can be defined per subscription
To use subscription Products, the seller locator enabled configuration setting must be FALSE

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20
Q

How can users sort items in the cart?

A

Date added
SKU
Name

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21
Q

CloudCraze storefront can be hosted on which Community template?

A

Salesforce tabs + VF

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22
Q

Which object would you navigate to set the SPT (Subscription Terms)?

A

SubProd terms

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23
Q

A customer wants to add a product video to the product details page, which object can be used to achieve this requirement?

A

CC page sections

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24
Q

What are 3 different ways to access a storefront?

A

Setup – all communities – URL
Contact – manage external user – login to community as a user
Add a CSR flow button on the contact page layout

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25
Q

What are the different steps to see a Spec in PDP (Product Detail Page)?

A

Define – Spec – Value
Refresh page index to see any spec changes on storefront
Check Is Visible in catalog (shows a spec value in your storefront)

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26
Q

When a User selects a contract, the contract entitlements are simply overlaid on top of their account group entitlements, True or False

A

False

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27
Q

How are promotions shown or controlled?

A

Location display sequence
Location type
Start and end date
Page location

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28
Q

What are valid page locations for a promotion to appear in the storefront?

A

All pages
shopping cart
Landing page
page detail

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29
Q

What are the 2 Default Account Groups created as part of any new CloudCraze Installation?

A

Premier

Portal

30
Q

To be displayed in any storefront, all categories must eventually roll up to?

A

0 – product category

31
Q

If an Attribute Combination doesn’t have a price defined, what does the storefront display the price as?

A

Null

32
Q

You can increase or decrease the price using tiered pricing based on the configuration, TRUE or False

A

True

33
Q

While configuring ADC, the drop-down options and the picklist values that you see on the storefront are determined by?

A

Parent and child attributes

34
Q

Mass Update Change Type for CC pricelists are?

A

Add

Deduct

35
Q

If you change a page section column which action should be performed to view the change?

A

Rebuild and activate the configuration cache in CC admin – Global settings – Configuration cache management

36
Q

Storefront Themes are stored as what type of SFDC Construct?

A

Static resource

37
Q

Can we assign a spec value directly on the products?

A

no

38
Q

What are the steps to follow while preparing your org for B2B commerce?

A

assign a role to the user who installs the managed package
create a custom community user profile for your registered storefront users
Confirm that your org has either customer community, plus, or partner licenses

39
Q

How do you make a category item move to the top of the list?

A

The sequence number determines the display order, lower sequence numbers are displayed first

40
Q

You can perform percentage adjustment, Absolute Price and Price Adjustment to the Tiered Pricing, True or False

A

True

41
Q

What is required to create a General type Coupon?

A

Target product
Target relation
target product quantity

42
Q

Which CC object is used to offer contract pricing?

A

CC price groups

43
Q

A community user for CC logs in but doesn’t see any products. What can be the potential reasons?

A

CC custom field currency is not populated on the user object

Account group of the user’s account doesn’t have a pricelist associated

44
Q

What will the language selector do when you change language in the My Account - Profile?

A

the language selector will show all the available languages in the CC admin for the given storefront

45
Q

Which of the following related Product Types will display on PDP for the products they are related to?

A

Competitive

Cross-sell

46
Q

What are the 3 different ways in which CC allows to Cross or up-sell with regular site navigations?

A

Promotions
Use category to group
Allow to build dynamic kits with accessories

47
Q

What are the 2 Product Status that allows to see the products on the storefront?

A

Released

Not orderable

48
Q

What is true regarding ‘General’ type of coupons?

A

Coupon rules enable and/or conditions within the source or target condition

49
Q

Which 2 things need to be considered for configuring a subscription?

A

Order and Instalment frequency

50
Q

What is the difference between CC Subscription and SPT objects?

A

SPT are used to configure subscriptions for products, while CC subscriptions are to view your customer’s subscription orders

51
Q

In order to use a Subscription Product, the seller Locator Enabled configuration setting must be set to FALSE. True or false?

A

True

52
Q

What is true regarding proper setup of Subscriptions?

A

You can define a SPT later on a standard product to enable it for subscription
You need to associate to pricelist items one for recurring and another for setup

53
Q

What is the best practice for providing customers access to a discounted set of pricing (on certain products) in addition to their current pricings associated to an account group?

A

Clone a price list and use mass update feature to adjust pricing

54
Q

Which Product Type allows you to offer customers a single product in multiple variants?

A

aggregated

55
Q

Which Product Type allows you to sell products as an entire system or individual parts?

A

Assembly

56
Q

What are the benefits of using a storefront associations?

A

You can have multiple communities accessing the same storefront
Increased access to restrict access to a storefront
Ability to set a default storefront for the community
Community name and storefront name do not have to match

57
Q

What 2 actions does CC takes if the user doesn’t have access to storefront?

A

CC looks for a default store for the community

If default store is not found, CC redirects the user to the file not found message

58
Q

What are 3 pre-requisites to install CC Managed package?

A

Ensure that the user installing has a role
Verify that customer has community license
Create a customer community profile

59
Q

A customer wants to allow shipping of items to multiple addresses as well as allow multiple shipping options, which CC feature satisfies this requirement?

A

LLI

60
Q

The CSR login is initiated from which object?

A

Contact

61
Q

What are 2 different filter options?

A

checkboxes

sliders

62
Q

Where is the first price stored in the tiered pricing object?

A

In the price field of the price list item

63
Q

In order to reflect category changes on the storefront, what do you need to do?

A

Refresh category tree cache

64
Q

What is true regarding external pricing?

A

External SKU to be used instead
CC pricing will not apply
External name will be used instead of a referenced product SKU

65
Q

A company sells various types and sizes of canvas either as individually or in packs of 12. How to enable selling both options within a single PDP?

A

ADC

Aggregate product

66
Q

Product Specs can be used in faceted search or displayed on the PDP specifications tab. True or False?

A

True

67
Q

If you do not assign a price lists to an account group, no products display to users who belong to that account group. True or False?

A

ue

68
Q

You can Customize Storefront Headings and Text with Page Labels. True or FALSE?

A

True

69
Q

Which 2 prices can be shown for users?

A

Best & List price

70
Q

How to highlight products on a Home Page?

A

Spotlight

featured

71
Q

Can a CSR Order on behalf of customers and search and view their orders?

A

yes

72
Q

If the pricing is not available contractually which setting allows for a fallback mechanism to search and pick product from another pricelist?

A

Allow mixed pricing carts

Salesforce (1 decks)

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