B2 - Influences On Business Flashcards

1
Q

What is E - Commerce?

A

Any form of business activity conducted electronically

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2
Q

What are some methods of E-Commerce?

A
  • online advertising
  • online auctions
  • online bookings
  • online purchases
  • online shopping
  • websites
  • mobile apps
  • electronic payments
  • internet banking
  • social networking
  • contactless transactions
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3
Q

What are some methods of Digital Communication?

A
  • Mobile phone call
  • E-mail
  • Text
  • Video conference
  • Social media
  • Skype
  • Blogs
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4
Q

What is Ethics in Business?

A

Ethics are moral guidelines which govern good behaviour

  • Most businesses operate to meet the needs of the owners or shareholders
  • Ethical businesses operate to meet the wider needs of their stakeholders, and try to act in a way that is honest and fair
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5
Q

What are some ways Businesses can be more Ethical?

A
  • Paying workers higher wages
  • Improved working conditions
  • Reducing pollution
  • Buying Fairtrade supplies/agreeing to pay more to suppliers
  • Donations to the community
  • Reducing packaging
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6
Q

What are advantages of a Business trading ethically?

A
  • Increased sales from their reputation of ethical trading, may mean higher sales revenue, may mean higher profits
  • Possibly more loyal and motivated staff
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7
Q

What are disadvantages of a Business trading unethically?

A
  • May mean the business is unable to maximise profits for the shareholders
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8
Q

What is a trade off?

A

A trade-off is a compromise between one thing and another

• There has to be a trade-off between making a profit and being ethical so everyone’s happy

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9
Q

What are some environmental considerations of a business?

A
  • Traffic congestion
  • Recycling
  • Waste disposal
  • Noise pollution
  • Air pollution
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10
Q

What are benefits of a business trading with the environment in mind?

A
  • Businesses can use their green credentials to market their products, it can be the unique selling point for the product
  • More environmentally product might meet customer needs
  • Investing in greener energy can result in a cost saving eventually
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11
Q

What are disadvantages of a business trading with the environment in mind?

A
  • May involve more expensive production methods, could mean the goods are more expensive for customers
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12
Q

What is “ economic climate “?

A

The general condition of the economy, the way that the resources and the production and consumption of goods are managed

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13
Q

What are interest rates?

A

The percentage of a loan that’s charged as the price for borrowing

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14
Q

How does an increasing Interest Rate affect businesses?

A
  • Cost of borrowing will rise
  • Costs for a business may increase
  • This could lead to a fall in profits
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15
Q

How does an decreasing Interest Rate affect businesses?

A
  • Cost of paying loans

- May lead to an increase in profits

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16
Q

What is Disposable Income?

A
  • The personal income that remains after direct taxes and government charges have been paid.
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17
Q

What is Discretionary Income?

A

Amount of an individual’s income that is left after paying taxes and personal necessities

18
Q

How does unemployment affects business?

A
  • Weakens consumer buying as people have less money
  • Lower wages costs, a business can pick and choose the candidates as there are more people out of work looking for work, it can also lower the wage rates
19
Q

How does consumer income affect a business?

A

As consumer incomes rise, demand for better products increases

As consumer incomes falls , demand for better products decreases

20
Q

What is globalisation?

A

The process by which the world is becoming increasingly interconnected as a result of more international trade

21
Q

What is multinational?

A

A multinational is a business which trades in more than one country, often shortened to MNC

22
Q

How does globalisation benefit UK businesses through Wider Markets?

A

Trading on a global level (rather than just the UK) means access to more customers, and opportunities to trade in bigger markets:

23
Q

How does globalisation benefit UK businesses through Specialisation?

A
  • Globalisation can mean that some economies start to specialise at what they are good at

• This makes the country very efficient at producing those goods, they can be better quality and more innovative than other countries, which gives them competitive advantage

24
Q

How does globalisation drawback UK businesses?

A
  • Foreign Competition : competing in a global market can mean that UK businesses will have to compete against foreign imports
  • Loss of UK staff : globalisation and migration means that UK staff can be poached by overseas companies
25
What is Legislation?
Legislation is the collective term for laws
26
What is the impact of legislation on business cost?
Meeting all of the consumer, employment and recruitment laws may mean additional costs. Higher costs may have an impact on the profit of the business
27
What is the impact of legislation on business training needs?
Businesses will need to make sure that all their employees are trained and that the training is up-to-date * This will make sure that the business is legally compliant * This way the owners will not face fines or prison
28
What is the impact of legislation on business recruitment?
Discrimination is illegal in UK business, so businesses must be careful to recruit within the equality law • They must offer equal pay and promotion opportunities for women and ethnic minorities
29
What are the consequences of failure to follow legislation for the business?
Consequences can include; include fines and even imprisonment
30
What is the Equality Act?
The Equality Act 2010 legally protects people from discrimination in the workplace and in wider society.
31
What is the Consumer Rights Act
Products should be : As described, Fit for purpose, Satisfactory quality
32
Consumers have legal rights if the item bought is.....
- broken or damaged (not of satisfactory quality) - unusable (not fit for purpose) - not what was advertised or doesn’t match the seller’s description (not as described)
33
Consumers won’t have any legal rights is....
- Item was damaged by wear and tear, an accident or misuse - Consumer knew about the fault before they bought the item - Consumer has just changed their mind
34
What is a Trade Descriptions Act?
Trade Descriptions Act carries criminal penalties making it an offence for a trader to apply a false trade description to any goods or services
35
What is a market?
A market is a meeting of buyers and sellers who trade or exchange goods or services.
36
What is a Dynamic market?
A market where supply and/or demand factors are constantly changing Examples : Designer clothes, Laptops , Mobile Phones
37
What is Competition?
The rivalry between businesses to gain sales from customers. Competition, causes businesses to develop new products, services and technologies, which would give consumers more choice and better quality products
38
What is a Competitive Market?
A competitive market is where a large number of sellers are selling to large number of customers. Businesses cannot charge high prices because customers have lots of substitute choices and can shop somewhere else
39
What is the impact of competition on business?
- Have lower sales as there are lots of alternatives - Have less profits unless the business reduces costs and possibly quality - Find it harder to get customers, they may need to heavily promote and advertise
40
What is a Business Risk?
Business risk is the possibility a company will have lower than anticipated profits or experience a loss rather than making a profit
41
What is Uncertainty?
Uncertainty is when businesses are unable to predict external shocks or future events