B1. Chapter 4 Flashcards

1
Q

to put (sth somewhere)

A

stellen

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

sender

A

der Absender

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Salutation (Dear..)

A

die Anrede

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Subject

A

die Betreff

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Reciepient

A

der Empfänger

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Greetings

A

die Grußformel

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Place

A

der Ort

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Date

A

das Datum

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Signature

A

die Unterschrift

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

call the publisher

A

an.rufen beim Verlag

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

once again

A

schon wieder

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

put through a few times (e.g. on customer service)

A

wird ein paar mal durschgestellt

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

in the end

A

am Schluss

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

the responsible person

A

die zuständige Person

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

on the line (e.g. on phone with customer service)

A

am Apparat

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

to reach (e.g., on phone)

A

erreichen, hat erreicht

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

to connect

A

verbinden

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

employee/colleague

A

der Mitarbeiter, die Mitarbeiterin

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

had ready

A

halten bereit

sie hält ihre Kundennummer bereit

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

announcement

A

die Ansage

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

information

A

Auskünfte

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

direct number

A

die Durchwahl

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

can you please call again later

A

Könnten Sie bitte später noch einmal anrufen?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

Can he call you back?

A

Kann er Sie zurückrufen?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

I connect you with my colleague

A

ich verbinde Sie mit meiner Kollegin/meinem Kollegen

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

How can we help you?

A

Womit können wir Ihnen helfen?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

Please stay on the line

A

Bleiben Sie bitte am Apparat

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

What can i do for you?

A

Was kann ich für Sie tun?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

reachable

A

erreichbar

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

Letter

A

das Schreiben

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

call

A

der Anruf

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
32
Q

to translate

A

übersetzen

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
33
Q

to undertsand

A

unterstützen

34
Q

instead of

A

statt + Gentiv

35
Q

subscribed by me

A

von mir abonnierten

36
Q

although

A

obwohl

37
Q

to change (onself)

A

(sich) ändern

38
Q

to prompt/demand/ask

A

fordern

39
Q

for the last time

A

zum letzten Mal

40
Q

starting immediately

A

ab sofort

41
Q

expenses/subscriptions

A

die Ausgabe

42
Q

missing

A

fehlende

43
Q

for your information

A

zu Ihrem Infomation

44
Q

to receive

A

erhalten

45
Q

subscription

A

das Abonnement

46
Q

of course

A

selbstverständlich

47
Q

nevertheless

A

trotzdem

48
Q

subscriber

A

Abonnentin

49
Q

to keep (subscription, at home)

A

behalten

50
Q

latest by next week

A

spätestens nächste Woche

51
Q

to have something send to one

A

etwas zugeschick bekommen

ich bekomme Zeitschrift zugeschickt

52
Q

customer satisfaction

A

die Kundenzufriedenheit

53
Q

annoying

A

ärgerlich

54
Q

please confirm in writing

A

Bitte bestätigen Sie mir schriftlich

55
Q

your service is disappointing

A

Ihr Service hat mich sehr enttäuscht

56
Q

magazine

A

die Zeitschrift

57
Q

puzzlebook

A

das Rätselheft

58
Q

Letterbox

A

der Briefkasten

59
Q

publisher

A

der Verlag

60
Q

numerous times

A

mehrfach

61
Q

to subscribe

A

abonnieren, hat abonniert

62
Q

advice

A

die Beratung

63
Q

the connection is busy/occupied

A

der Anschluss ist besetzt

64
Q

Complaints/claims

A

Reklamationen

65
Q

I put you though

A

ich stelle Sie durch

66
Q

The colleague is in a meeting

A

der Kollege/die Kollegin ist gerade in einer Sitzung

67
Q

can I tell him sth/can I take your msg

A

Kann ich ihm/ihr etwas ausrichten?

68
Q

conversation

A

das Gespräch

69
Q

to initiate

A

einleiten

70
Q

Reason

A

der Grund

71
Q

I am annoyed about

A

ich ärgere mich oft über..

72
Q

groceries

A

die Lebensmittel

73
Q

I never complain

A

ich beschwere mich nie

74
Q

advertisement

A

die Werbung

75
Q

to quite the subscription

A

das Abonnement gekündigt

76
Q

driving license

A

der Führerschein

77
Q

service

A

die Bedienung, die Bedienungen

die Dienstleistung

78
Q

to save/store sth

A

speichern, hat gespeichert

Man sollte seine Daten immer auf einem sicheren Medium speichern.

79
Q

even though

A

obwohl

80
Q

nevertheless

A

Trotzdem