AWS Pricing and Support Flashcards

1
Q

Pricing fundamentals

A
  • You pay only for the services you need, for as long as needed, and without signing up for long-term contracts or complex pricing
  • Don’t need to dedicate valuable resources to build infrastructure — AWS lets you replace large upfront expenses with lower variable costs which give you flexibility to buy services you need on demand
  • AWS storage services can help to reduce costs and optimize savings by choosing the right combinations of storage solutions that’ll boost performance, security, and durability
  • ‘Data transfer in’ is always free of charge
  • ‘Data transfer out’ has tiered pricing — the more you use, the less you pay per gigabyte
  • Custom pricing is available for high-volume projects with unique requirements
  • AWS offers a free usage tier for new customers within services such as EC2, S3, EBS, ELB, etc.
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2
Q

‘Payment of services’ types:

A
  • Pay as you go
  • Pay less when you reserve
  • Pay even less per unit by using more
  • Pay even less as AWS grows
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3
Q

‘Pay as you go’

A
  • A type of ‘payment of services’
  • Allows to easily adapt to changing business needs without over-committing budgets, improving your responsiveness to change
  • Ability to adapt your infrastructure depending on needs and not forecasting — thus reducing risk of over-provisioning or not having enough capacity
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4
Q

Reserved Instance (RI)

A
  • An instant purchasing option for certain services such as Amazon EC2 and Amazon RDS
  • Can save you up to 75% over equivalent on-demand capacity
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5
Q

RI payment options:

A
  • All-up-front (AURI)
  • Partial-up-front (PURI)
  • No upfront payments (NURI)
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6
Q

All-up-front (AURI)

A
  • It’s a RI payment option
  • Full payment is made at the start of the term, with no other costs incurred for the remainder of the term, regardless of hours used
  • Maximizes savings by getting the largest discount
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7
Q

Partial-up-front (PURI)

A
  • It’s a RI payment option
  • A portion of the cost must be paid upfront and the remaining hours in the term are billed at a discounted hourly rate, regardless whether the RI is being used
  • Offers lower discounts but requires less spent upfront
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8
Q

No upfront payments (NURI)

A
  • It’s a RI payment option
  • You are billed a discounted hourly rate for every hour within the term, regardless of whether the RI is being used
  • Can still receive a small discount
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9
Q

Consolidated Billing

A
  • A feature to consolidate your AWS usage if you have multiple AWS accounts in order to get tiering benefits based on the total usage across your accounts
  • Every organization has a master (payer) account that pays the charges of all the member (linked) accounts
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10
Q

Consolidated Billing benefits:

A
  • One bill for multiple accounts
  • Easy tracking — can track charges across multiple accounts and download the combined cost and usage data
  • Combined usage — can combine usage across all accounts in the organization to share volume pricing and RI discounts, and Savings Plans
  • No extra fees
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11
Q

Fundamental characteristics you pay for with AWS:

A
  • Compute
  • Storage
  • Data transfer out
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12
Q

Data transfer out

A
  • A fundamental characteristic you pay for with AWS
  • Aggregated across Amazon EC2, Amazon S3, Amazon RDS, etc., and then charged at the outbound data transfer rate
  • While you’re charged for this service, you’re not charged for inbound data transfer or data transfer between other services within the same region
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13
Q

Commonly used AWS services:

A
  • Amazon EC2
  • Amazon S3
  • Amazon EBS
  • Amazon RDS
  • Amazon CloudFront
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14
Q

Amazon EC2

A
  • It’s a commonly used AWS service
  • A web service that provides secure, resizable compute capacity
  • It’s interface allows you to obtain and configure capacity with minimal friction
  • Changes the economies of computing by charging you only for the capacity you use
  • Ability to provision multiple instances of these resources to handle peak loads
  • OS prices are included in the instance prices
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15
Q

Amazon EC2 cost factors:

A
  • Clock hours of server time — resources incur charges when running
  • Machine configuration — considering the physical capacity of your instances as pricing varies based on AWS Region, OS, and memory
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16
Q

Amazon EC2 purchase types:

A
  • On-demand instances
  • Reserved instances
  • Spot instances
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17
Q

On-demand instances

A
  • A purchase type of Amazon EC2

- Allow you to pay for compute capacity by the hour or second with no minimum required commitments

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18
Q

On-demand instances are recommended for:

A
  • Users that prefer low cost and flexibility of Amazon EC2 without any up-front payment or long-term commitment
  • Applications with short-term, spiky, or unpredictable workloads that cannot be interrupted
  • Applications being developed or tested on Amazon EC2 for the first time
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19
Q

Reserved instances

A
  • A purchase type of Amazon EC2
  • Allow to make a one-time payment (no up-front payment) for each instance you want to reserve
  • Provide you with a significant discount (up to 75%) compared to on-demand instance pricing
  • When assigned to a specific Availability Zone, they provide a capacity reservation which gives you additional confidence in your ability to launch instances when needed
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20
Q

Reserved instances are recommended for:

A
  • Applications with steady state usage
  • Application that may require reserved capacity
  • Customers that can commit to using EC2 over a 1 or 3 year term to reduce total computing costs
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21
Q

Spot instances

A
  • A purchase type of Amazon EC2

- Ability to bid for unused Amazon EC2 capacity for a discount of up to 90%

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22
Q

Spot instances are recommended for:

A
  • Applications that have flexible start and end times
  • Applications that are only feasible at very low compute prices
  • Users with urgent computing needs for large amounts of additional capacity
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23
Q

Elastic Load Balancing (ELB) in relation to Amazon EC2 instances

A
  • This service can be used to distribute traffic among EC2 instances
  • Monthly cost is based upon number of hours the load balancer runs and the amount of data it processes
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24
Q

Amazon EC2 product options:

A
  • Detailed monitoring
  • Auto Scaling
  • Elastic IP addresses
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25
Q

Detailed monitoring

A
  • A product option within Amazon EC2
  • Ability to use Amazon CloudWatch to monitor EC2 instances
  • By default, basic monitoring is enabled and available at no additional cost
  • You can opt for detailed monitoring for a fixed monthly rate — includes seven pre-selected metrics recorded once a minute
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26
Q

Auto Scaling

A
  • A product option within Amazon EC2
  • Automatically adjusts the number of EC2 instances in your deployment according to conditions you define
  • Service is available at no additional charge beyond CloudWatch fees
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27
Q

Elastic IP addresses

A
  • A product option for Amazon EC2

- Ability to have one IP address associated with an instance at no charge

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28
Q

Amazon EC2 software packages

A
  • Partnerships with other vendors, such as Microsoft and IBM, simplify running these packages on your EC2 instances
  • Need to obtain a vendor license if AWS does not provide this package for them — such as non-standard operating systems like Oracle, Windows Server, Microsoft SharePoint, etc.
  • Ability to bring existing licenses to the cloud via specific vendor programs
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29
Q

Amazon S3

A
  • It’s a commonly used AWS service
  • An object storage service that offers industry-leading scalability, data availability, security, and performance
  • Provides a simple web services interface that can store and retrieve any amount of data, at any time, from anywhere on the web
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30
Q

Amazon S3 provides:

A
  • Durability, availability and scalability
  • Comprehensive security and compliance capabilities
  • Flexible management and data transfer
  • Compatibility — supported by partners, vendors, and AWS services
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31
Q

Amazon S3 cost factors:

A
  • Storage class

- Storage costs

32
Q

Types of ‘storage classes’ within Amazon S3:

A
  • Standard Storage

- Standard Infrequent Access (SIA)

33
Q

Standard Storage

A
  • A type of ‘storage class’ within Amazon S3

- Designed to provide 99.999999999% durability and 99.99% availability

34
Q

Standard Infrequent Access (SIA)

A
  • A type of ‘storage class’ within Amazon S3
  • Can use to reduce costs by storing less frequently accessed data at lower levels of redundancy than Standard Storage
  • Designed to provide same percentage of durability and availability as Standard Storage
35
Q

Storage costs

A
  • A cost factor within Amazon S3
  • Dependent on the number and size of objects stored in S3 buckets as well as type of storage
  • Pricing based on — requests (number and type of requests) and data transfer (amount of data transferred out of an S3 region)
36
Q

Amazon EBS

A
  • It’s a commonly used AWS service
  • A block storage service designed for use with EC2 instances for both throughput and transaction intensive workloads
  • Volumes are off-instance storage that persist independently from the life of an instance
37
Q

Amazon EBS volume types:

A
  • General Purpose (SSD)
  • Provisioned IOPS (SSD)
  • Magnetic
38
Q

General Purpose (SSD)

A
  • A type of Amazon EBS volume
  • Volume that balances price performance for a wide variety of transactional workloads
  • Input/output is included in the price of such volumes
39
Q

Provisioned IOPS (SSD)

A
  • A type of Amazon EBS volume
  • Highest performance SSD volume designed for latency-sensitive transactional workloads
  • Charged by amount you provision in IOPS, multiplied by the percentage of days you provision in a month
40
Q

Magnetic

A
  • A type of Amazon EBS volume
  • Suited for workloads where data is accessed infrequently and where low-cost storage for small volume sizes is important
  • Input/output is not included in the price of such volumes
41
Q

Amazon EBS cost factors:

A
  • Volumes
  • Input/Output Operations per Second (IOPS)
  • Amazon EBS Snapshots
  • Data transfer
42
Q

Volumes

A
  • A type of cost factor for Amazon EBS

- These are charged by the amount provisioned in gigabyte per month, until you release the storage

43
Q

Input/Output Operations per Second (IOPS)

A
  • A type of cost factor for Amazon EBS

- Charged by the number of requests made to your volume

44
Q

Amazon EBS Snapshots

A
  • A type of cost factor for Amazon EBS
  • Provides the ability to back up snapshots of data to S3 for recovery
  • If you opt for these snapshots, the added cost is per gigabyte-month of data stored
45
Q

Data transfer

A
  • A type of cost factor for Amazon EBS
  • Taking into account the amount of data transferred out of your application
  • Inbound data transfer is free while outbound data transfer charges are tiered
46
Q

Amazon RDS

A
  • A commonly used AWS service
  • Web service that makes it easy to set up, operate, and scale a relational database in the cloud
  • Provides cost-efficient and resizable capacity while managing time-consuming database administration tasks
47
Q

Amazon RDS cost factors:

A
  • Clock hours of server time
  • Database characteristics
  • Database purchase type
  • Number of database instances
  • Provisioned storage
  • Additional storage
  • Requests — number of input and output database requests to the database
  • Deployment type
  • Data transfer
48
Q

Database characteristics

A
  • A cost factor for Amazon RDS
  • Physical capacity of chosen database will affect how much you are charged — varies depending on database engine, size, and memory class
49
Q

Database purchase types:

A
  • A cost factor for Amazon RDS
  • On-demand database instances — pay hourly
  • Reserved database instances — require up-front payments
50
Q

Provisioned storage

A
  • A cost factor for Amazon RDS
  • No additional charge for backup storage of up to 100% of this type of database storage
  • Backup storage for terminated database instances is billed by gigabyte/month
51
Q

Deployment type

A
  • A cost factor for Amazon RDS
  • Ability to deploy database instances to a single availability zone or multiple zones
  • Storage and input/output charges vary depending on the number of availability zones you deploy to
52
Q

Amazon CloudFront

A
  • A commonly used AWS service
  • Web service for content delivery that integrates other Amazon web services to give you an easy way to distribute content to end users with low latency and high data transfer speeds
53
Q

Amazon CloudFront cost factors:

A
  • Traffic distribution
  • Requests
  • Data transfer out — amount of data transferred out of your CloudFront edge locations
54
Q

Traffic distribution

A
  • A cost factor of Amazon CloudFront
  • Data transfer and request pricing vary across geographic regions — pricing is based on the edge location through which your content is served
55
Q

AWS Trusted Advisor

A
  • A tool that gives real-time guidance to help you provision resources following AWS best practices
  • Ability to enable automation of best practice checks due to Trusted Advisor being integrated with CloudWatch — which can use services like AWS Lambda so you can take automatic actions and automate the optimization of your resources
56
Q

Service limits check

A
  • A type of check within AWS Trusted Advisor

- Allows customers to see their usage versus their actual limit for different services across AWS

57
Q

AWS Trusted Advisor categories:

A
  • Security
  • Fault Tolerance
  • Performance
  • Cost Optimization
58
Q

Security

A
  • A category of AWS Trusted Advisor
  • Provides many different notifications from IAM-related issues to more recent security issues such as access unintentional for resources
59
Q

Fault Tolerance

A
  • A category of AWS Trusted Advisor
  • Has a number of checks related to potential support cases that would be helped by being able to take action yourself, instead of needing support from the service team
60
Q

AWS Trusted Advisor categories of checks:

A
  • Red — needs immediate action
  • Yellow — warrants your investigation
  • Green — You’re all set
61
Q

AWS Support Plans:

A
  • Basic
  • Developer
  • Business
  • Enterprise
62
Q

Basic Support

A
  • It’s an AWS support plan
  • It’s included for all AWS customers and includes:
  • Customer service & communities — 24x7 access to customer service, documentation, whitepapers, and support forums
  • AWS Trusted Advisor — access to 7 core Trusted Advisor checks and guidance to provision your resources
  • AWS Personal Health Dashboard — a personalized view of the health of AWS services, and alerts when your resources are impacted
63
Q

Developer support

A
  • It’s an AWS support plan

- Recommended if you are experimenting or testing in AWS

64
Q

Developer support features:

A
  • AWS Trusted Advisor BPC’s — 7 core checks
  • Enhanced technical support
  • Case severity / response time actions
  • Architectural guidance — general
65
Q

Enhanced technical support within Developer support

A
  • Business hours email access to cloud support associates

- unlimited cases / 1 primary contact

66
Q

Case severity / response times for ‘Developer support’

A
  • General guidance — < 24 business hours

- System impaired — < 12 business hours

67
Q

Developer support pricing

A
  • Greater of $29/month OR 3% of monthly AWS usage
68
Q

Business support

A
  • It’s an AWS support plan

- Recommended if you have production workloads in AWS

69
Q

Business support features:

A
  • AWS Trusted Advisor BPC’s — full set of checks
  • Enhanced technical support
  • Case severity / response time actions
  • Architectural guidance — contextual to your use-cases
  • Programmatic case management — AWS support API
  • Third-party software support — interoperability & configuration guidance and troubleshooting
  • Proactive programs — access to infrastructure event management for additional fee
70
Q

Enhanced technical support within Business and Enterprise support

A
  • 24x7 phone, email, and chat access to cloud support engineers
  • Unlimited cases / unlimited contacts (IAM supported)
71
Q

Case severity / response times for ‘Business support’

A
  • General guidance — < 24 hours
  • System impaired — < 12 hours
  • Production system impaired — < 4 hours
  • Production system down — < 1 hour
72
Q

Business support pricing

A

Greater of $100/month

OR

10% of monthly AWS usage for the first $0 - $10k
7% of monthly AWS usage from $10k - $80k
5% of monthly AWS usage from $80k - $250k
3% of monthly AWS usage over $250k

73
Q

Enterprise support

A
  • It’s an AWS support plan

- Recommended if you have business and/or mission-critical workloads in AWS

74
Q

Enterprise support features:

A
  • AWS Trusted Advisor BPC’s — full set of checks
  • Enhanced technical support
  • Case severity / response time actions
  • Architectural guidance — consultative review and guidance based on your applications
  • Programmatic case management — AWS support API
  • Third-party software support — interoperability & configuration guidance and troubleshooting
  • Proactive programs
  • Technical Account Management — Designated TAM to proactively monitor your environment and assist with optimization
  • Training — access to online self-paced labs
  • Account assistance — concierge support team
75
Q

Case severity / response times for ‘ Enterprise support’

A
  • General guidance — < 24 hours
  • System impaired — < 12 hours
  • Production system impaired — < 4 hours
  • Production system down — < 1 hour
  • Business-critical system down — < 15 minutes
76
Q

Proactive programs within ‘Enterprise support’

A
  • Infrastructure event management
  • Well-Architected reviews
  • Operations reviews
  • TAM coordinates access to programs and other AWS experts as needed
77
Q

Enterprise support pricing

A

Greater of $15,000

OR

10% of monthly AWS usage for the first $0 - $150k
7% of monthly AWS usage from $150k - $500k
5% of monthly AWS usage from $500k - $1M
3% of monthly AWS usage over $1M