AWS Account Management, Billing and Support

Question 1

What is AWS Organizations used for?

Hint: Think of it as managing multiple accounts.

Answer 1

A global service that allows you to manage multiple AWS accounts, including consolidated billing and pricing benefits from aggregated usage.

Question 2

What benefits does consolidated billing offer in AWS Organizations?

Hint: It simplifies payments.

Answer 2

Provides a single payment across all accounts and pricing benefits from aggregated usage (volume discounts for EC2, S3, etc.).

Question 3

What does AWS Control Tower do?

Hint: It automates account setups.

Answer 3

Easily sets up multiple accounts with best practices and automates the setup of AWS Organizations.

Question 4

What is the AWS Service Catalog?

Hint: It organizes cloud resources.

Answer 4

Allows you to easily set up CloudFormation templates that define collections of services and IAM permissions for access.

Question 5

What are the free services provided by AWS?

Hint: Think basic infrastructure services.

Answer 5

IAM, VPC, and Consolidated Billing.

Question 6

What is the basic pricing model for AWS Compute services?

Hint: Pay as you go.

Answer 6

Only pay for what you use.

Question 7

What are On-Demand instances in EC2?

Hint: Flexibility at a cost.

Answer 7

Instances billed per second (Linux/Windows) or per hour, with a minimum charge of 60 seconds.

Question 8

What are Reserved instances?

Hint: Long-term savings on EC2.

Answer 8

Offer up to 75% discount compared to On-Demand pricing, available with 1 or 3-year commitments and flexible payment options.

Question 9

What are Spot instances?

Hint: Bid for unused capacity.

Answer 9

Offer up to 90% discount compared to On-Demand pricing, where you bid for unused capacity.

Question 10

What is a Dedicated Host?

Hint: Reserved physical servers.

Answer 10

What is a Dedicated Host?
Hint: Reserved physical servers.

Question 11

What are Savings Plans?

Hint: Alternative to reserved instances.

Answer 11

Commitment to a certain dollar amount per hour for 1 or 3 years to save on sustained usage.

Question 12

How is Lambda pricing structured?

Hint: Based on usage.

Answer 12

Pay per call and pay per duration of execution.

Question 13

What is the EC2 Launch Type Model in ECS?

Hint: Resource-based pricing.

Answer 13

No additional fees; you only pay for AWS resources used and created in your application.

Question 14

What does Fargate pricing depend on?

Hint: Resource allocation.

Answer 14

Pay for vCPU and memory resources allocated to your applications in containers.

Question 15

What does AWS Config do?

Hint: Records resource configurations.

Answer 15

Records all resource configurations and compliance over time.

Question 16

What is CloudFormation used for?

Hint: Infrastructure as code.

Answer 16

Deploys stacks across accounts and regions.

Question 17

What does CloudTrail do?

Hint: Monitors account activity.

Answer 17

Records API calls made within your AWS account.

Question 18

What should you do if your AWS account is compromised?

Hint: Security measures.

Answer 18

Change the root password, delete and rotate all passwords/keys, and contact AWS support.

Question 19

What is an EC2 Savings Plan?

Hint: Long-term EC2 savings.

Answer 19

Offers up to 72% discount compared to On-Demand prices for usage of individual instance families in a region.

Question 20

What is a Compute Savings Plan?

Hint: Flexibility across compute options.

Answer 20

Offers up to 66% discount regardless of family, region, size, OS, tenancy, and includes EC2, Fargate, and Lambda options.

Question 21

What does the AWS Compute Optimizer do?

Hint: Optimizes resource usage.

Answer 21

Recommends resource configurations to reduce costs and improve performance.

Question 23

What is the AWS Pricing Calculator?

Hint: Cost estimation tool.

Answer 23

Estimates costs of AWS services.

Question 24

What information does the AWS Billing Dashboard provide?

Hint: Monthly overview.

Answer 24

A high-level overview of costs incurred by month, including a free tier dashboard.

Question 25

What are Cost Allocation Tags?

Hint: Track costs by categories.

Answer 25

Tags resources to track costs on a deeper level.

Question 26

What do Cost and Usage Reports provide?

Hint: Detailed billing insights

Answer 26

The most comprehensive set of AWS cost and usage data for analyzing bills in detail.

Question 27

What is AWS Cost Explorer used for?

Hint: Analyze costs over time.

Answer 27

Allows viewing of current usage and costs over time and forecasting usage up to 12 months ahead.

Question 28

What do Billing Alarms do?

Hint: Monitor spending thresholds.

Answer 28

Track overall and per-service billing, stored in the us-east-1 region.

Question 29

How do AWS Budgets work?

Hint: Set spending limits.

Answer 29

Create budgets and send alarms when costs or forecasts exceed those budgets, with advanced tracking of usage, costs, and RI.

Question 30

What is Cost Anomaly Detection?

Hint: Identifies unusual spending patterns.

Answer 30

Uses machine learning to detect unusual spending trends.

Question 31

What do Service Quotas notify you about?

Hint: Monitor service limits.

Answer 31

Notifies you when you’re close to service quota thresholds.

Question 32

What is AWS Trusted Advisor?

Hint: Resource optimization tool.

Answer 32

Provides high-level assessments of your account to give insights for performance and security improvements.

Question 33

What is included in the AWS Basic Support Plan?

Hint: Basic support access.

Answer 33

24/7 access to customer service, documentation, whitepapers, and support forums.

Question 34

What checks does AWS Trusted Advisor provide in the Basic Support Plan?

Hint: Core resource checks.

Answer 34

Access to the 7 core Trusted Advisor checks and guidance for resource provisioning following best practices.

Question 35

What does the AWS Personal Health Dashboard provide?

Hint: Personalized service health monitoring.

Answer 35

A personalized view of AWS service health and alerts when your resources are impacted.

Question 36

What does the AWS Developer Support Plan include?

Hint: Enhanced access.

Answer 36

All Basic Support Plan features plus business hours email access to Cloud Support Associates with unlimited cases.

Question 37

What are the response times for case severity in the Developer Support Plan?

Hint: Varies by severity.

Answer 37

General guidance: < 24 business hours; System impaired: < 12 business hours.

Question 38

What features does the AWS Business Support Plan provide?

Hint: Comprehensive support options.

Answer 38

Full set of Trusted Advisor checks, 24/7 access to Cloud Support Engineers, and access to Infrastructure Event Management for an additional fee.

General guidance: < 24 hours; System impaired: < 12 hours; Production system impaired: < 4 hours; Production system down: < 1 hour.

Question 39

What is the purpose of the AWS Enterprise On-Ramp Support Plan?

Answer 39

• Critical workload support.

Access to Technical Account Managers (TAM), Concierge Support Team, and additional support features for critical systems.

Production system impaired: < 4 hours; Production system down: < 1 hour; Business-critical system down: < 30 minutes.

Question 40

What is the primary purpose of the AWS Enterprise Support Plan?

Answer 40

Mission-critical workload support.

Access to a designated Technical Account Manager (TAM), Concierge Support Team, Infrastructure Event Management, and Well-Architected Reviews.

Production system impaired: < 4 hours; Production system down: < 1 hour; Business-critical system down: < 15 minutes.