Avionics 204 Final Flashcards

1
Q

If the airlines normally operates a certain way regardless of the company policy, what dirty dozen fits in this scenario?

A

Norms

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2
Q

Under SHEL, what is E stand for?

A

Environment

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3
Q

You are working on the flight-line and have a supervisor breathing down your neck, trying to get the aircraft departed. What dirty dozen would that be?

A

Pressure

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4
Q

You are working on the flight-line and need to do an anti-skid check that requires at least three people. Your lead expects you to do in alone today. What dirty dozen fits this scenario.

A

Lack of resources

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5
Q

If you have done this job two dozen times to the point of not needing to look at the manual, what dirty dozen fits this scenario

A

Complacency

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6
Q

You are marshaling a food truck back away from the aircraft. You notice a 787 go by and the truck runs you over. Besides being killed, what dirty dozen best fits this scenario. (True Story)

A

Lack of awareness

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7
Q

What is part of the S in the SHEL Model?

A

Manuals

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8
Q

What is always a contributing factor in aviation accidents.

A

Human error

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9
Q

On the China Airlines Cargo incident, what Dirty Dozen human factor would you say contribute to the incident.

A

Several factors contributed, but the largest contributing factor was probably Lack of Awareness. The ground crew was so concentrated on lifting the nose of the aircraft that they lost situational awareness about what would happen at the tail of the aircraft. They had the communication, knowledge, resources, and teamwork necessary to solve the problem directly in front of them (lift the nose of the aircraft), but they lacked awareness of what else might happen as a result of the work they were doing.

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10
Q

You are a mechanic working with three senior mechanics, they are doing a maintenance procedure wrong compared to the maintenance manual. You are uncomfortable confronting the senior mechanics. What dirty dozen best describes this scenario.

A

Lack of assertiveness

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11
Q

Under the SHEL Model, a broken ladder would be ____________.

A

Hardware

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12
Q

When you get hired, a company sends you to school for training on the aircraft you will be working. Which dirty dozen is the company taking care of in this scenario.

A

lack of knowledge

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13
Q

You are working graveyards or third shift. You are not sleeping and are exhausted. You have made a stupid mistake. Which dirty dozen human factor best fits this scenario.

A

Fatigue

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14
Q

What is not a part of the FAA Dirty Dozen?

A

Lack of complacency

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15
Q

Using the SHEL Model, what is the definition of liveware?

A

The human interaction

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16
Q

What is not part of the “Software” in the SHEL model?

A

ergonomics

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17
Q

Name the FAA Dirty Dozen.

A
  1. Complacency
  2. Distraction
  3. Fatigue
  4. Norms
  5. Pressure
  6. Stress
  7. Lack of Assertiveness
  8. Lack of Awareness
  9. Lack of Communication
  10. Lack of Knowledge
  11. Lack of Resources
  12. Lack of Teamwork
18
Q

The FAA Dirty Dozen is what?

A

Human factors

19
Q

Name two Human Factors that you have done and the circumstances in which you have done it.

A

Distraction

I have talked on the phone while driving, which has taken my focus off the road and the traffic conditions around me.

Lack of Resources

I have used a ladder that was too short (a step ladder) to reach heavy boxes on the shelf in my garage. Grabbing the heavy box while standing too high on a step ladder could have easily lead to a loss of balance.

20
Q

Why would management want to look at Human Factors when investigating an accident? What would they get out of it?

A

Examination of human factors can play a critical role in root cause analysis. Since human error is always a contributing factor in aircraft accidents, it’s critical to understand what specific human factor(s) contributed to an accident so that factor can be addressed, removed or improved. Multiple factors are always involved in aircraft accidents, some of which may be unrelated to human error. If no human error is present, however, it’s possible that many accidents could be avoided.

Unlike another contributing factor, such as weather, human error is a factor that we have total control over. By fixing this component of factors contributing to accidents, many accidents may not happen at all.

21
Q

A schematic is a wiring diagram.

True/False

A

False

22
Q

There can only be one path of influence.

True/False

A

False

23
Q

Your Path of Influence starts with your abnormal indication.

True/False

A

True

24
Q

When you overlook something obvious or a well known fact, this is called _____________ .

A

Forgetful Induction

25
Q

Which is a deductive reasoning?

A

Classic Logic

26
Q

What is the best goal for troubleshooting an aircraft.

A

To identify the source of the problem in an efficient manner.

27
Q

There can be multiple critical paths to a single problem.

True/False

A

False

28
Q

Yes Gate equals

A

Input In - Input Out

29
Q

Not Gate equal

A

Hi In - Lo out or Lo in - Hi Out

30
Q

Can you have a Path of Influence that is not your critical path.

Yes/No

A

Yes

31
Q

The Critical Path is part of your Path of Influence.

True/False

A

True

32
Q

Logical Approach is the “Science of the informal principles of reasoning”.

True/False

A

False

33
Q

When you jump to a conclusion, this is called a Quick Induction.

True/False

A

False

34
Q

Each person approaches troubleshooting differently.

True/False

A

True

35
Q

Define the “Path of Influence”.

A

It is the different paths that influence the result

36
Q

You have a landing gear indication issue, “gear up but light does not extinguish”, define the critical path.

A

The indication system for the landing gear

37
Q

Which is an inductive reasoning?

A

Hasty

38
Q

What is not part of the four step process of troubleshooting.

A

None of the above

39
Q

Research does not include which of the following

A

Testing the box

40
Q

Researching is part of what four steps.

A

Path of Influence