Aviation Security SOPs

Question 1

Access Control - Authorised Access

Answer 1

Etihad staff
Service providers/contractors (cleaners, catering etc)
Passengers with valid boarding pass
Police, customer and immigration authorise
Inspectors/Auditors on duty (GCAA, CAA)

Question 2

Aircraft Security Search

Answer 2

During pre passenger boarding checks
CC checks the Cabin, Galley, Lavatories and Crew Rest Compartment

Question 3

Purpose of Security Search (Findings)

Answer 3

Purpose of security search is to find
Prohibited items (not allowed on aircraft)
Suspicious items (found an object in a suspicious place)
Suspicious substances
Unauthorised people
Left behind item

Question 4

Pre Flight Security Search (chapter 4 page 4 CCQRH)

Answer 4

to be performed before every flight (during pre passenger boarding)
100% visual check in spiral motion
Physical search of 5 seats in each area of responsibility (can be the same seats whilst you do your safety security checks)
All accessible compartment
100% visual check of baby bassinet by opening carrier bag
Catering security procedures

Question 5

Cabin Security Search (what are you looking for?)

Answer 5

100% spiral motion of:
Cabin floor areas, ceilings, walls (side and rear) and bulkhead panels

passenger and cabin crew seats

safety equipment stowage including lifejacket stowage

magazine stowage

cabin divider curtains

video compartments

baby bassinets and stowage

OHSC and all accessible stowage

Question 6

Galley Security Search (what are you looking for?)

Answer 6

Galley and surrounding area
All carts/containers and its stowage areas
ovens, fridges, chillers, ice drawers
sink areas
waste carts and trash compactors
galley compartments and all accessible stowage

Question 7

Lavatory Security Search (what are you looking for?)

Answer 7

toilet seat, lid and bowl
doors, walls, ceiling and floor areas
cupboards and containers under sink
vanity/soap dispensers
baby changing table etc.
waste bins
smoking detector
town, tissue, mirror compartments and all accessible stowage

Question 8

Crew Rest Compartment Security Search (what are you looking for?)

Answer 8

entrance area
stairwell if applicable
floor and stowage areas
escape hatch if applicable
individual buns and all accessible stowage

Question 9

What is the 100% spiral technique?

Answer 9

100% visual check working row by row from searching the top to below the seats

Question 10

how many seats are required to be thoroughly checked during Security Search (visual spiral technique)

Answer 10

5

Question 11

what is the physical search requirements for seats

Answer 11

• life jacket compartment/stowage
• opening of tray table
• seat area (under pillow, side of seat,
  under the seat, under seat cushion)
• seat pocket

Question 12

what is the security search for baby bassinets?

Answer 12

opening the carrier bag to see anything suspicious inside

Question 13

what does CASS stand for?

Answer 13

The Certificate of Aircraft Security Search

Question 14

what is the procedure for the CASS document?

Answer 14

• CM shall complete flight duties on the
  certificate and hand to Commander
  after pre boarding security checks
  have been completed
• Commander will sign the certificate
• The document will be handed to
  ground staff by CM prior to the
  commencement of passenger boarding

Question 15

Where can the Aircraft Security Checklist be located?

Answer 15

VCC - Video Control Centre inside Cabin Forms Folder

Question 16

what does VCC stand for?

Answer 16

Video Control Centre

Question 17

Name the “Persons in Custody and under Administrative Control”

Answer 17

Deportee - Deported
DEPU - Unaccompanied Deportee
DEPA - Accompanied Deportee
INAD - Inadmissible Passenger (sent home, never admitted into the country
E-INAD - Escorted INAD
OP- Overstayed Passenger

Question 18

Procedure post Passenger Offload

Answer 18

• Check all areas the passenger were sitting
  or had access to after they were offloaded
• Make sure all luggage in cabin and cargo
  has been removed
• Inform cm/cs/fd

Question 19

Procedure for someone leaving the aircraft but intending on returning

Answer 19

They need to be escorted with Ground crew and the passenger must have their boarding card at all time to re-enter!

Question 20

Inflight/Post Flight Security Duties:
Who are authorised to enter flight deck?

Answer 20

cabin crew
GCCEO
Pilots
Flight instructors
Engineers
Inspectors
Loadmasters (in charge of cargo)
COO
DFO etc

Without commanders approval - you cannot enter the flight deck

Question 21

High risk destinations
Procedure for when the flight deck want to leave the aircraft

Answer 21

flight crew will activate seatbelt sign for them to leave the cockpit
Flight crew to communicate to cc via inter phone to open the cockpit
Block the lavatory
For flight crew to go back inside, we have a cart to block
Seat belt sign off

Question 22

What is the clear zone?

Answer 22

The galley area immediately behind the cockpit which has to be clear from all passengers

Question 23

Suspicious Behaviour
May be defined as:

Answer 23

sweating
Pacing
Asking excessive and detailed questions
Filming
In a room (lav) for a long period of time
Staring/Watching intensely
In unauthorised areas such as crew rest

Question 24

Post Disembarkation Security Search Duties?

Answer 24

Only looking for left behind items

As passengers leave. Cc will be the barrier in between the passengers (in front) and the cleaners (behind) whilst walking through the cabin do the 100% visual spiral motion check for lost property