Attitudes Flashcards
Functional approach
Attitudes as stable object-related associations stores & then evoked in memory
General & enduring positive or negative feeling about one person, object or issue
Relatively enduring organisation of beliefs, feelings & behavioural tendencies towards socially significant objects, groups, events or symbols
Certain attitudes stored in memory because it serves psychological goals & needs (useful)
Psychological function
Knowledge; understanding environment, search for meaning (info) allows organisation & prediction of social world
Value-expressive;displays of what we see as important (self-image), allows us to express cherished ideas
Social-adjustive; provide barrier against harsh realities (self-protective), allows to protect ourselves from acknowledging threatening self-truths
Utilitarian; maximise benefits, minimise costs, allows to guide approach/avoidance behaviour
Theory of reasoned action (functional)
Behaviour is a function of 2 aspects; attitudes & subjective norms, influence behavioural intention
Attitudes; general orientation towards behaviour evaluated
Subjective norms; influence of people, motivation to comply with others beliefs
Relative importance of A & SN influence intention & thus behaviour
Limitations of theory of reasoned action
- Sometimes we have little power over our behaviour or at least believe that, not all behaviour volitional (able to choose) due to deeply ingrained habits, lack or resources or external obstacles
- intent doesn’t always lead to action
- assumes humans are rational
- assumes people can consciously control their behaviour
- doesn’t include persons prior experience with the behaviour
- factors other than intention may mediate control
Theory of planned behaviour (functional)
Includes perceived behavioural control
Both models intended to predict behaviour towards an attitude object & explain when behaviour & attitudes don’t match
Hamlin & Leith (2006); TPB
Found some support for TPB in country of origin cues for wine purchases
4 different wine labels, pp got one of each, counterbalanced between samples
Survey
Found consistent profiles of response differing by country-of-origin
Concluded that TPB would potentially work as model for country-of-origin attitudes to wine purchases
Hamlin (2016) method; TPB
Similar study on meat products
Survey on attitudes to abstract concepts of beef, pork, lamb & chicken
Pp saw one type of product for each meat
Differed in amount of processing, visibility to customer, intrinsic;extrinsic cue ratio, how presented e.g. chilled
Hamlin (2016) results; TPB
Revealed stable profiles that differed significantly between meet types
Experiments of actual meat purchases found no significant differences between meat
Concluded that TPB relies upon assumption that consumers apply complex & enduring attitude profiles with multiple dimensions in response to cues on products
But transient constructive attitudes may have a significant mediating role in process
Constructive approach
Attitudes as temporary evaluations of an object constructed at a particular time in particular context
People compute on the spot according to contextual goals
People ‘make up’ attitudes based on relevant diagnosis of information available in context
Situated learning & cognition, goals generate temporary motivations
Direct experience with object may result in stronger attitude that better predicts behaviour
Direct experience makes strong use of human perceptual system
Tversky & Kahnmann (1991)
Claim that decision making is based on either perceptual cues or cost-benefit analysis (CBA uses more cognitive resources)
Contextual factors
Complexity of context
character of the other options in the choice set
Framing of the question that aims to elicit a preference
Representation or display of the choice set
The problem that the constructive approach presents
Suggests that what researchers truly measure in attitude surveys are temporary evaluations
Hence attitudes are merely evaluative judgements formed via a constructive process in the context of an attitude question or decision problem
Argyriou & Melewar (2011)
Information processing
Functional; deliberative or spontaneous associative
Cognitive; elementary info processing, computation strategies or heuristics
Attitude retrieval
Functional; retrieval from memory, accesibility based on salience/importance of function, frequency of prior activation, strength of object-attitude association, can be influenced by situation
Constructive; construction on the spot, accessibility based on perceptual salience, diagnostic internal & external info about object in given context
Nature & operation
Functional; attitudes stored in memory as object associations, but their manifestation may vary across situation & personality
Constructive; attitudes formed in the process of attaining a goal, hence they are temporary & contextual constructions