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Atlassian Admin > Atlassian Admin > Flashcards

Atlassian Admin Flashcards

1
Q

What are the 3 user invite type settings?

A

Invite Anyone, Admin Approval, or Approved Domains only

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2
Q

Where are the 2 places you can set “Require Admin Approval”?

A

User Invites and Approved Domains

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3
Q

Do invitation links ever require admin approval?

A

No

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4
Q

How long does a user invitation link last?

A

30 days (but an admin can expire them)

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5
Q

Do subscription plan downgrades happen automatically?

A

No

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6
Q

Do subscription plan up upgrades happen automatically?

A

Yes and a free trial would start.

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7
Q

Are users with NO product access billable?

A

No. Regardless of user status.

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8
Q

Does a user have to be active to be billable? (Assume they have product access)

A

No. Even invited would be billable. Only suspended is not billable.

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9
Q

Are users billable while in suspended status?

A

No

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10
Q

Do products and groups remain the same for a suspended user?

A

Yes. Access is restored when needed.

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11
Q

Can the “site admins” group serve as a default product access group?

A

No

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12
Q

Can site admins group be deleted?

A

No

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13
Q

Can default product access groups be deleted?

A

No

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14
Q

Can product roles be deleted?

A

No

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15
Q

Can you deactivate an unmanaged account?

A

No. Only managed accounts can be deactivated

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15
Q

Can unmanaged accounts delete their own accounts?

A

Yes

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16
Q

Can you deactivate a managed account?

A

Yes. Only managed accounts can be deactivated

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17
Q

Can an managed account delete their own account?

A

No. Only the org admin can delete a managed account

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18
Q

Do we know for sure that a managed account has a verified email address?

A

Not without more info. We’d need to know if the account has a warning message about the account not yet having verified

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19
Q

Can a managed account update their own email address?

A

No. Only an org admin can. (but only if the email address has been verified)

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20
Q

Who can update a managed accounts email address?

A

Only an org admin (but only if the email address has been verified)

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21
Q

Can an org admin update a managed accounts email address if the email address has not yet been verified?

A

No

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22
Q

If an org has managed accounts, what can you infer about the presence of a verified domain?

A

There must be at least one verified domain. You cannot have managed accounts without a verified domain.

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23
Q

What is the only role available for Jira Software?

A

User role. Product admin is part of JIra Administration product, not Jira Software

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24
Q

What product contains the Jira Admin role?

A

Jira Administration

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25
Q

Who can create new groups?

A

Org Admins ONLY

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26
Q

Who can modify global permissions?

A

Product Admins in Jira and Confluence respectively

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27
Q

Who can suggest changes to user details?

A

Org admins ONLY

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28
Q

Who creates sandboxes?

A

Org Admins ONLY

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29
Q

Does org-admins group grant you access as an Org admin?

A

NO. The group name is site-admins

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30
Q

Where are two places you might add an approved domain?

A

Products > User Access Settings to add an approved domain, or Settings > Emails to add an activate an email domain

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31
Q

Does removing an email address remove all users in the domain?

A

No. Email addresses are for sending custom notifications. That is different from users in that domain.

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32
Q

Which new features option is only available in Sandboxes?

A

Preview track. To get them early

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33
Q

What plans have options to set the Release Tracks?

A

Premium and Enterprise

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34
Q

What is the only product that allows custom email addresses?

A

Jira Products

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35
Q

What are the 3 Cloud Admin REST APIs?

A

Organizations, User Management, and User provisioning

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36
Q

What must your plan have to be able to revoke a user’s API tokens?

A

Atlassian Access

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37
Q

Can a user still be an admin if you revoke their product Access?

A

YEs

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38
Q

Does changing someone’s access in one org, affect their access in another?

A

No

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39
Q

Can Product Roles be deleted?

A

No

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40
Q

What plan types allow you to have Sandboxes?

A

Premium and Enterprise

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41
Q

Can an application tunnel connect your cloud instance to a self hosted instance?

A

Yes

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42
Q

Can an application tunnel connect between cloud instances?

A

No

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43
Q

How do you create an empty Atlassian Cloud Org?

A

via the URL https://admin.atlassian.com/o/create. This then prompts the user to verify domains in order to claim their managed accounts and subscribe to Atlassian Access

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44
Q

Where are the 2 places you can add a new product to an existing site?

A

Products Pricing Page OR admin hub

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45
Q

How many times can you change a site URL?

A

3

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46
Q

Does an old site URL continue to work?

A

Yes, and it redirects to the new

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47
Q

What are impacts to products after transferring to a new org?

A

Products retrain urls, permnissions, projects, spaces, controls, and apps
Products remain separate
Overview and Products tab in admin will list all products in the merged org

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48
Q

What are impacts to Roles after transferring to a new org?

A

Org admins of the source and destination orgs will remain org admins
Product admins of transferred products will remain product admins
Users keep the same product access and permissions

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49
Q

What are some other impacts after transferring to a new org? (Unrelated to products or roles)

A

Transfer is permanennt
Atlassian deletes the original org

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50
Q

What product has a guest role?

A

Confluence (and they only get access to 1 space at a time)

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51
Q

What roles does Confluence have?

A

User, product admin, and guest

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52
Q

What roles does Jira S, Jira W, and JSM have?

A

User only (known as agents in JSM)
JSM also has customer role for help center access

53
Q

What roles does Jira Admin have?

A

Product Admin only

54
Q

Are product roles granted to groups or individuals?

A

Groups

55
Q

What are the 5 ways in which a user can get access?

A
  1. Product access groups
  2. Invite users feature
  3. Org admins set up an approved domain
  4. Users invite other users
  5. Invitation URLs
56
Q

What are the 3 things you do when setting up an approved domain?

A
  1. Set the domain.
  2. Set the product role
  3. Whether or not admin approval is required
57
Q

What is the user limit on free plans?

A

10

58
Q

What makes a user billable?

A

Product access and status is not suspended

59
Q

What user roles are not billable?

A

Confluence Gust and JSM Customers

60
Q

Are sandbox users billable?

A

No

61
Q

What counts towards Atlassian Access bill?

A

Managed Accounts on all non enterprise plans (including free)

62
Q

What doesn’t count towards an Atlassian Access bill?

A

Deactivated accounts, JSM Customers, members of a non billable auth policy and those without any product access

63
Q

How might you reduce the total number of billable users? (5 ways)

A
  1. Remove or suspend individual users
  2. Deactivate or delete managed accounts
  3. Set up a non billable auth policu
  4. Downgrade a product subscription
  5. Delete a product entirely
64
Q

What are 3 limitations to the log in as user feature?

A

Cannot use this to log in as another org admin
Can’t use if someone has not access a product yet
Cannot log into external JSM accounts

65
Q

What must a user be to be able to enforce 2FA?

A

Managed Account

66
Q

Can org admins edit the details of a Managed Account?

A

Yes

67
Q

Can org admins edit the details of an unmanaged Account?

A

No

68
Q

What is an unmanaged or self managed account?

A

Atlassian Accounts that are not claimed by any company. Often personal email addresses

69
Q

What happens to the user and managed account if you deactivate a managed account?

A

The user shows as suspended. The managed account shows as deactivated.

70
Q

Can you undo the deletion of a managed account?

A

Yes there is a 14 day grace period

71
Q

What are the 2 kinds of groups that cannot be deleted?

A

site admins group
default product access groups

72
Q

Who (org admin or product admin) works in atlassian admin hub and manages all sites and products?

A

Org

73
Q

Who (org admin or product admin) manages subscription licensing and billing?

A

Org

74
Q

Who (org admin or product admin) configures user access settings and grants product access?

A

Org

75
Q

Who (org admin or product admin) grants and revokes global permissions?

A

Product Admin

76
Q

What are the 5 steps to add a custom email domain?

A
  1. Add domain
  2. Add DNS records
  3. Confirm DNS records
  4. Activate domain
  5. Add email address
77
Q

What happens if you remove a an email addreess used in a notification?

A

It updates to the product’s default email address

78
Q

How many sandboxes can you have?

A

1 for each linked product. Can have multiple if you have multiple sites

79
Q

Would a sandbox ever get deleted automatically?

A

Yes, if prod environment is downgraded to standard or free

80
Q

What gets copied over to a sandbox?

A

Comments
Data can come with or without media files

81
Q

Can Customers log into a sandbox?

A

No

82
Q

Can a sandbox have different approved domains or different user access settings?

A

Yes

83
Q

What are 3 the kinds of release tracks?

A

Continuous (right away)
Bundled (second Tuesday of each month)
Preview (sandboxes only)

84
Q

Where is IP allowlist done?

A

Security > IP allowlists

85
Q

What products/plans allow you to get Org Insights?

A

Premium and Enterprise and also with atlassian access

86
Q

What are the 4 steps to create an applicaton tunnel?

A
  1. Install marketplace app and configure (in self managed)
  2. Create the app tunnel in settings > app tunnels (in cloud)
  3. Enter the security key into the self managed instance
  4. Create a tunneled application link for each cloud product
87
Q

What is Data residency?

A

Allows you to manage where data is hosted in the cloud

88
Q

What plans and products allow Data residency?

A

Jira, JSM. and Confluence in standard, premium and enterprise

89
Q

Where do you configure Data residency?

A

Admin > Security > Data residency

90
Q

Are audit logs moved if you move data residency?

A

No

91
Q

What must you do to leverage Atlassian ACcess?

A

Verify domain and claim managed accounts

92
Q

How many IDPs can you use in Atlassian Access?

A

1 if you subscribe and multiple if you are on enterprise plan

93
Q

Are Auth policies for the org or products?

A

Org

94
Q

Do Auth policies apply to managed accounts, unmanaged accounts, or both?

A

Managed

95
Q

What do you see under Overview tab in Admin?

A

Your products, the plan, and number of users

96
Q

What do you see under Directory tab in Admin?

A

Users, Groups, Managed Accounts

97
Q

What do you see under Admin > Directory > Users?

A

Your users, and invite users functionality

98
Q

What do you see under Admin > Directory > Groups?

A

Your groups, number of members, Access to how many products.

Create group

99
Q

What do you see under Admin > Directory > Managed Accounts?

A

Your managed accounts

Verify Domains button

100
Q

What do you see under Products tab (left hand nav) in Admin?

A

Products, User Access Settings, Product URLs, Product Updates, Release Tracks, Sandbox

101
Q

What are the tabs under Admin?

A

Overview, Directory, Products, Security, Billing, Settings

102
Q

What is under Products > User access settings?

A

Your approved domains, can add a domain
User invite settings (AKA require admin approval)
Invitation Links

103
Q

What is under Products > Product URLs?

A

see your URLs
Update URL button
Custom domains

104
Q

What is under Products > Product updates?

A

You just see release notes basically

105
Q

What is under Products > Release Tracks?

A

Set your release tracks per product

106
Q

What is under Products > Sandbox?

A

Create a sandbox

107
Q

Where can you locate security guide in Admin?

A

Under Security tab

108
Q

Where can you locate Auth policies in Admin?

A

Security tab

109
Q

Where can you locate External Users in Admin?

A

Security tab

110
Q

Where can you locate Identity Providers in Admin?

A

Security tab

111
Q

Where can you locate Data residency in Admin?

A

Security tab

112
Q

Where can you locate Data security policies in Admin?

A

Security tab

113
Q

Where can you locate IP allowlists in Admin?

A

Security tab

114
Q

Where can you locate Mobile app policy in Admin?

A

Security tab

115
Q

Where can you locate Audit log in Admin?

A

Security tab

116
Q

Where can you locate Product requests in Admin?

A

Security tab

117
Q

Where can you locate Discovered products in Admin?

A

Security tab

118
Q

Where can you locate Insights in Admin?

A

Security tab

119
Q

What is under Billing tab in Admin?

A

Shows your products and apps, the plan, users, next price estimate, billing cycle, bill date

120
Q

Where can you locate (Org) Details in Admin?

A

Settings tab

121
Q

Where can you locate Domains in Admin?

A

Settings tab

122
Q

Where can you locate API Keys in Admin?

A

Settings tab

123
Q

Where can you locate Application Tunnel in Admin?

A

Settings tab

124
Q

Where can you locate Emails in Admin?

A

Settings tab

125
Q

Where can you locate Contacts in Admin?

A

Settings

126
Q

Where do you update the landing product?

A

Products tab in Admin
Select … next to add product

127
Q

What plans can be on a monthly billing?

A

Standard and premium

128
Q

What plans can be on annual billing?

A

Standard, premium, and enterprise

129
Q

What plan MUST be on annual billing?

A

Enterprise

130
Q
A

Atlassian Admin (1 decks)

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