Assignment 8 Chap 8+9 : Human Resources Management + Strategic Management Planning Flashcards
Which of the following is NOT a part of consensus-building?
- Voting
- Understanding
- Commitment
- Participation
Answer (1) Voting
Voting is not part of consensus-building. In voting there are two (or more) “sides”.
Building a consensus is, fundamentally, about getting everyone on the same “side”.
George is a frugal manager of assessment office.
He wants a budget that itemizes each type of spending according to object class.
He wants to classify all spending so that he can maintain control and carefully monitor spending.
This is an example of which type of budgeting?
- Program budgeting
- Line-item budgeting
- Controlled budgeting
- Manager authorized budgeting
Answer (2) Line-item budgeting
Line item budgeting is characterized by classifications of spending into object classes. It displays the breakdown of spending and is designed to achieve financial control and minimize opportunities for corruption by controlling spending.
According to the Classical school approach, the responsibilities of management include duties that are best described by which of the following options?
- A Manager should create an open organizational system whereby each of the four sub-systems are harmoniously interrelated.
- A manager is responsible for conducting organizational research and matching individual employee goals with organizational objectives.
- A manager is in charge of five key functions including planning, organizing, directing, coordinating, and controlling.
- A manager is in charge of five key functions including organizing, hiring, research of group dynamics, budgeting, and reporting.
Answer (3) A manager is in charge of five key functions including planning, organizing, directing, coordinating, and controlling.
Option (1) describes responsibilities of management according to the Systems school.
Option (2) describes responsibilities of management according to the Neoclassical school.
Option (4) is incorrect because research of group dynamics is not considered by the Classical school as a responsibility of management.
Kosmo is a high energy, though slightly disorganized, manager of an assessment office. He has many duties to coordinate and incorporate into his planning process. These duties may be categorized into his strategic planning, operational planning, project planning, or into another planning process.
Kosmo needs to do a situation analysis to study factual matter such as legislation and economic and social trends. He will also examine the values of the individual employees and how they align with company values.
What is the planning process on this situation?
- Strategic planning
- Operational planning
- Project Planning
- None of the above
Answer (1) Strategic Planning
The duties of strategic planning include conducting a situation analysis or environmental scan that studies factual matters such as legislation, existing workloads, economic and social trends, current capabilities, and the values of individuals and institutions.
Kosmo is a high energy, though slightly disorganized, manager of an assessment office. He has many duties to coordinate and incorporate into his planning process. These duties may be categorized into his strategic planning, operational planning, project planning, or into another planning process.
Kosmo needs to specify measures of performance and prepare the groundwork for the budget including itemizing the resources required.
What is the planning process on this situation?
- Strategic planning
- Operational planning
- Project Planning
- None of the above
Answer (2) Operational Planning
An operational plan supports the strategic plan and serves as the basis of a budget request.
An operational plan provides information about how resources will be allocated to meet specific objectives and provides measures to evaluate performance
Kosmo is a high energy, though slightly disorganized, manager of an assessment office. He has many duties to coordinate and incorporate into his planning process. These duties may be categorized into his strategic planning, operational planning, project planning, or into another planning process.
Kosmo needs to formulate a mission statement that summarizes the goals and objectives of the company.
What is the planning process on this situation?
- Strategic planning
- Operational planning
- Project Planning
- None of the above
Answer (1) Strategic Planning
A mission statement summarizes the general goals and objectives of an organization. Formulating a mission statement is a part of the strategic planning process
No behaviour in a system takes place in isolation. The behaviour of any person or group takes a place within some context. Actions that appear irrational to the observer a typically.
- part of another sub-system
- symptoms of a larger problem
- rational to the actor
- All of the above
Answer (3) Rational to the actor.
Actions that appear irrational to the observer are typically rational to the actor. Understanding what motivates an individual to act in a specific way is an important aspect of good management/leadership.
Which of the following statements accurately describes a disadvantage of the geographic organizational form?
- The geographic organizational form violates the principle of determinate hierarchy.
- Travel time is increased because appraisers have a wider expanse of geographical regions.
- In a small jurisdiction, an appraiser is less likely to be able to specialize his/her appraisal skills to specific property types, than if a functional organizational form were applied.
- Lines of responsibility are unclear because it is difficult to separate the duties involved in appraising the property as a whole.
Answer (3) In a small jurisdiction, an appraiser is less likely to be able to specialize his/her appraisal skills to specific property types, than if a functional organizational form were applied.
Options (1) and (4) outline disadvantages of the functional organization structure.
Option (2) is incorrect because a geographic organizational form will decrease travel time due to the appraisers being assigned to a limited locale.
Option (3) is a disadvantage of the geographic organizational form.
Regarding the facilitative style of management, which of the following statement is FALSE?
- The style is characterized by low structure and high consideration.
- Management and the organization’s employees are seen as equals.
- There is less delegation of tasks and more advising by management.
- The manager exhibits a high degree of task orientation.
Answer (4) The manager exhibits a high degree of task orientation.
All of the statements are correct except for statement (4). A manager exhibiting a high degree of task orientation is exercising a directive style of management
An appraisal office, managed by a super manager named Klark Hent, is in charge of the entire bustling region of Metropolis. The appraisers of this office value a wide range of property including commercial, residential, industrial, and mixed-use properties. Since there are so many different property types in this jurisdiction, Klark wishes to match each appraiser’s skills with property type.
Klark prefers to give his employee autonomy.
Which type of organizational structure is best suited for this appraisal offer.
- A wide span of control, with a functional or geographical organizational structure where the organization is divided into departments by property type.
- A wide span of control with a jurisdictional Organizational Structure.
- A narrow span of control with a functional organizational structure.
- A narrow span of control with a matrix organizational structure.
Answer (1) A wide span of control, with a functional or geographical organizational structure where the organization is divided into departments by property type.
Option (1) describes an organizational structure that is best suited for this example. A wide span of control is suitable for employees with a fair amount of autonomy, doing high level appraisal tasks, and the valuation of complex properties.
A large jurisdiction such as in this example can be divided by functional or geographical organization. Ideally, it should be divided into departments that specialize in the different property types, which can then be further divided by function or by geographical region.
