Assessment Test for Exam 220-1001

Question 1

Which of the following is not considered a system component that can be found inside a computer?

A. CPU
B. RAM
C. PCIe graphics adapter
D. Motherboard

Answer 1

PCIe graphics adapter

System components are essential for the basic functionality of a computer system. Many of the landmarks found on the motherboard can be considered system components, even expansion slots, to a degree. What you plug into those slots, however must be considered peripheral to the basic operation of the system.

Chapter 1

Question 2

Which of the following is a physical memory format installed directly in today’s desktop computer systems?

A. DIMM
B. HDD
C. SSD
D. RAM

Answer 2

DIMM

DIMM (dual in-line memory module) are a type of memory module.
HDD is a hard drive, and SSD is a solid-state drive - Both are for permanent long term storage. RAM is what memory is called, but it is not a physical memory format.

Chapter 1 (page 18)

Question 3

Which of the following are components that can commonly be found on a motherboard? (Choose all that apply.)

A.  Slots
B.  Fan connectors
C.  Gyroscope
D.  Scanner
E.  HDD

Answer 3

Slots
Fan connectors

Motherboards commonly have RAM slots and expansion slots. Older motherboards even had CPU slots. Modern motherboards have connectors for powering cooling fans. Gyroscopes are most commonly found in mobile devices. Scanners are external devices. Although there might be one or more types of HDD interfaces built into the motherboard, the HDD itself is not.

Chapter 1

Question 4

You are buying optical discs and need to ensure that they have a large capacity. What suffix indicates that the capacity of an optical disc is roughly twice that of its standard counterpart?

A. DL
B. R
C. RW
D. RE

Answer 4

DL

DL stands for double (or dual) layer. With DVDs, the capacity almost doubles, but with Blue-ray Discs, it actually does. R means recordable, and RW and RE are used to designate re-writable or re-recordable, respectively.

Chapter 2 (page 97)

Question 5

You are replacing a power supply with a new one. What is the name of the standard power connector that has been used with larger hard drives since the first IBM personal computers were introduced?

A. AT system connector
B. Berg
C. Molex
D. ATX system connector

Answer 5

Molex

The standard peripheral power connector, or Molex connector, is commonly used on large drives because it allows more current to flow to the drive than smaller peripheral connectors. AT and ATX system connectors are used to connect the power supply to the motherboard. A Berg connector was used for floppy disk drives.

Chapter 2 (page 117)

Question 6

A user has asked you to install a RAID array. Except in the case of RAID 0, which two things do all types of RAID offer? (Choose two.)

A.  Faster read speeds
B.  Faster write speeds
C.  Redundancy
D.  Fault tolerance
E.  Ability to restore automatically from tape after a drive failure

Answer 6

Redundancy
Fault Tolerance

Except for RAID 0, all implementations of RAID offer a way to recover from the failure of at least one drive, which is an example of fault tolerance (protection against disk failing), through the implementation of some mechanism that stores redundant information for the purpose.
Some RAID types offer faster read and/or write performance. RAID 1, for instance, does not guarantee either.

Chapter 2 (page 103)

Question 7

The ___ is the measurement of the number of pixels an LCD monitor can display without the image appearing distorted.

A. Native resolution
B. Contrast ration
C. Maximum resolution
D. Aspect ratio

Answer 7

Native resolution

The native resolution refers to how many pixels an LCD screen can display (across and down) without distortion. The native resolution is based on the placement of the actual transistors that create the image by twisting the liquid crystals. The contrast ratio is the measurement between the darkest color and the lightest color that an LCD screen can display. Monitors do not measure contrast ratio. Aspect ratio measures the width of the image versus the height.

Chapter 3

Question 8

Which of the following video connectors has an analog variety and a digital variety?

A. VGA
B. HDMI
C. Display port
D. DVI

Answer 8

DVI

DVI (Digital Visual Interface) comes in both analog (DVI-A) and digital (DVI-D) varieties. VGA is always analog, HDMI and DisplayPort are always digital.

See Chapter 3
(page 135)

Question 9

Which of the following connectors will you not find on the end of a USB cable?

A.  Lightning
B.  USB-C
C.  Molex
D.  DB-9
E.  eSATA

Answer 9

Molex
eSATA

USB cables are multipurpose cables that connect many types of peripherals. Connectors include USB-C, Lightning, and eSATA. Molex connectors provide power to PATA hard drives and optical drives. A DB-9 connector is found on the end of a serial cable.

Chapter 3

Question 10

Which of the following is a standard computer that can access resources locally as well as from servers but requires no specialized enhancements?

A. Gaming PC
B. Network-attached storage
C. Thin client
D. Thick client

Answer 10

Thick client

A thick client is any computer system with a standard configurations. The gaming PC has enhancements over thick clients to their CPU, video, audio, and cooling. The NAS (network-attached storage) must have specialized capabilities and services along with a faster NIC that the thick client and a RAID array. The thin client is a lesser device in comparison to the thick client, but the cost-saving feature is its enhancement. These less expensive computers can connect over the network to servers for their ope4ating system images and applications.

Chapter 4 (page 206)

Question 11

Which of the following is a requirement for virtualization workstation?

A. Enhanced video
B. Enhanced audio
C. Maximum RAM and CPU cores
D. A RAID array

Answer 11

Maximum RAM and CPU cores

Virtualization workstations require more RAM than standard systems and need to be equipped with as many multicore processors as possible. Video and audio are not resources that need to be enhanced for such workstations. Although a RAID array is a wise addition whenever a NAS with valuable information is involved, a virtualization workstation does not require one.

Chapter 4 (page 214)

Question 12

Which of the following is not a requirement for NAS?

A. Dual monitors
B. File sharing services
C. Gigabit NIC
D. RAID array

Answer 12

Dual monitors

A dual monitors are not required for a network-attached storage (NAS) device; it might not even use a monitor. A NAS will use file sharing and benefit from a Gigabit NIC and RAID array.

Chapter 4

Question 13

What is the function of the laser in a laser printer?

A. It heats up the toner so that it adheres to the page.
B. It charges the paper so that it will attract toner.
C. It creates an image of the page on the drum.
D. It cleans the drum before a page is printed.

Answer 13

It creates an image of the page on the drum.

The laser creates and image on the photosensitive drum that is then transferred to the paper by the transfer corona. The fuser heats us the toner so that it adheres to the page. The transfer corona charges the page, and the eraser lamp cleans the drum before a page is printed. A rubber blade is also used to remove toner physically from the drum.

Chapter 5

Question 14

What is the component called that stores the material that ends up printed to the page by a laser printer?

A. Toner cartridge
B. Ink Cartridge
C. Laser module
D. Laser cartridge

Answer 14

Toner cartridge

Laser printers use toner, which they melt to the page in the image of the text and graphics being printed. A toner cartridge holds the fine toner dust until it is used in the printing process.

Chapter 5

Question 15

Which services was created by Apple to allow iPhones and iPads to print without installing printer drivers?

A. TCP printing
B. Bonjour
C. AirPrint
D. iPrint

Answer 15

AirPrint

AirPrint was created by Apple to let iPhones and iPads print without installing a printer driver.

Chapter 5

Question 16

Which network connectivity device stops broadcasts from being sent to computers on a different network segment?

A. Hub
B. Switch
C. Router
D. Firewall

Answer 16

Router

A router does not pass along broadcasts to computers on other segments.
Hubs and switches send broadcasts along because they do not segment traffic at the logical network address level.

Chapter 6

Question 17

Which of the following cable types is made with a plastic coating that does not produce toxic fumes when it burns?

A. Plenum
B. Fiber
C. Coaxial
D. Unshielded twisted-pair

Answer 17

Plenum

The plenum is an air space within buildings used to circulate breathable air for occupants of a building.
Fiber, coaxial, and UTP cables are normally enclosed with a PVC plastic coating, which produces toxic fumes when burned. For air ventilation spaces, plenum-grade cable is required. All cable types have plenum-rated versions.

Chapter 6

Question 18

Which of the following are standards used by coaxial cable? (Choose two)

A. RG-6
B. RG-59
C. RJ-11
D. RJ-45

Answer 18

RG-6
RG-59

RG-6 and RG-59 are coaxial cable standards.
RJ-11 and RJ-45 are connectors used with twisted-pair cabling.

Chapter 6

Question 19

On which port does FTP run by default?

A. 21
B. 25
C. 53
D. 80

Answer 19

21

FTP operates on ports 20 and 21.
Port 25 is used by SMTP, ports 53 by DNS, and port 80 by HTTP.

Chapter 7

Question 20

Which of the following protocols can be used by a client to access email on a server?

A. DNS
B. FTP
C. SMTP
D. IMAP

Answer 20

IMAP

The IMAP and POP3 protocols can be used to retrieve email from mail servers.
DNS is used to resolve host names to IP addresses. FTP is for file transfers, and SMTP is used to send email.

Chapter 7

Question 21

Which of the following protocols provide secure network transmissions? (Choose two.)

A. SMTP
B. SNMP
C. SSH
D. HTTPS

Answer 21

SSH
HTTPS

Secure Shell (SSH) and Hypertext Transfer Protocol Secure (HTTPS) are both secure transport protocols.
Simple Network Management Protocols (SNMP) and Simple Mail Transfer Protocol (SMTP) are not inherently secure.

Chapter 7

Question 22

Which of the following is a company that provides direct access to the Internet for home and business computer users?

A. ASP
B. ISP
C. DNS
D. DNP

Answer 22

ISP

An Internet Service Provider (ISP) provides direct access to the Internet.
ASP is a programing language. DNS resolves host names to IP addresses. DNP is not a computer networking acronym.

Chapter 8

Question 23

What is the data throughput provided by one ISDN bearer channel?

A. 16 Kbps
B. 56 Kbps
C. 64 Kbps
D. 128 Kbps

Answer 23

64 Kbps

An ISDN B (bearer) channel provides 64 Kbps data throughput.
A home-based BRI ISDn provides two B channels.

Chapter 8

Question 24

Which of the following technologies was developed for the IoT and communicates exclusively in the 800 MHz to 900 MHz range?

A. Bluetooth
B. 5G LTE
C. Zigbee
D. Z-Wave

Answer 24

Z-Wave

Zigbee and Z-Wave were developed specifically for the Internet of Things (IoT). Zigbee can communicate in the 2.4 GHz range as well as the 800 MHZ to 900 MHz range.
Z-Wave can communicate only in the 800 MHz range.

Chapter 8

Question 25

One of your network users was recently caught at work browsing pornographic websites. Which of the following servers could be installed to prohibit this activity?

A. Web
B. Security
C. Proxy
D. DNS

Answer 25

Proxy

A proxy server can be configured to block access to websites containing potentially objectionable material. Web servers host websites. There is no specific security server, although there are authentication servers, which provide security.
A DNS server resolves host names to IP addresses.

Chapter 9

Question 26

Google Docs is an example of which type of cloud service?

A. SaaS
B. IaaS
C. PaaS
D. GaaS

Answer 26

SaaS

Google Docs is a software, so it is an example of Software as a Service (SaaS).
IaaS is Infrastructure as a Service.
PaaS is Platform as a Service.
GaaS is neither a test objective nor currently a cloud service type.

Chapter 9

Question 27

Which type of software is required to run client-side virtualization on your home network?

A. Terminal emulation
B. Process replication
C. Hyperthreading
D. Hypervisor

Answer 27

Hypervisor

The hypervisor is the key piece of software needed for virtualization.
Terminal emulation, process replication, and hyperthreading are not related to client-side virtualization.

Chapter 9

Question 28

You are installing a new display for a laptop. Which LCD component is responsible for providing brightness?

A. Backlight
B. Inverter
C. Screen
D. Digitizer

Answer 28

Backlight

The backlight provides light to the LCD screen.
The inverter provides power to the backlight, and the screen displays the picture.
Digitizers take physical input (such as touch) and turn it into electronic data.

Chapter 10

Question 29

Your laptop has 4 GB of installed memory and uses shared video memory. If the video card is using 512 MB, how much is left for the rest of the system?

A. 4 GB
B. 3.5 GB
C. 521 MB
D. Cannot determine

Answer 29

B

If the laptop is using shared video memory, then the system memory is shared with the video card. If the video card is using 512 MB (half a gigabyte), then there is 3.5 GB left for the system.

Chapter 10

Question 30

You are installing a new video card into a PCIe slot. What is the combined total throughput of a PCIe 2.0 x 16 slot?

A. 1 GBps
B. 16 GBps
C. 32 GBps
D. 500 MBps

Answer 30

B. 16 GBPs

The PCI e 1.1 specification provided 250 MBps of throughput per lane direction. With 2.x versions of PCIe, this rate was doubled to 500 MBps. As a result, each v2.0 lane is capable of a combined 1 GBps. A .16 slot consists of 16 lanes, for a total bidirectional throughput of 16 GBps

3 Hardware

Question 31

You are replacing a motherboard in a computer that uses an AMD Ryzen 3 processor. Which CPU socket type do you need to ensure that the motherboard has?

A. LGA 1151
B. AM4
C. AM3
D. AM2

Answer 31

AM4

The AMD Ryzen 3, Ryzen 5, and Ryzen 7 CPUs are Socket AM4.
AM2 and AM3 are used for older processors, such as the Phenom II, and Athlon II, Sempron and Opteron.
Any socket that starts with LGA in its socket name is for Intel processors.

3 Hardware

Question 32

You are installing a new computer, and the user wants to use virtualization. Which two hardware components need to support virtual technology for this to work properly?
Each correct answer represents a complete solution. Choose two.

A. Motherboard
B. RAM
C. BIOS
D. CPU

Answer 32

BIOS
CPU

For virtualization to work, both the CPU and BIOS need to support it. The operating system does well. Virtualization support may need to be manually enabled in the BIOS.
RAM does not need to support virtualization, and neither does the motherboard (except for the BIOS).

3 Hardware

Question 33

A technician asks you how to get a computer’s processor to run faster than it currently does. What is he trying to achieve?

A. Hyperthreading
B. Multicore support
C. Virtualization
D. Overclocking

Answer 33

Overclocking

Overclocking is when someone sets the speed of the processor to run faster than it was rated for. While overclocking can make a computer faster, it can also cause the processor to overheat, and it voids the warranty.
Hyperthreading allows for a processor core to handle multiple processes simultaneously. Virtualization is when you create multiple virtual machines on a computer.
Multicore means that the processor has more than one core it’s not a configurable option.

3 Hardware

Question 34

You press the front power button on a computer and the system boots. Later, you press it briefly and the system hibernates. When you press it again, the system resumes. You press and hold the button and the system shuts down. What is this feature called?

A. Hot power
B. Programmable power
C. Soft power
D. Relay power

Answer 34

Soft power

Soft power is the feature whereby the front power button acts as a relay to initiate various system power changes, depending on the duration that the button is held. Programmable power, relay power, and hot power are not valid power options.

3 Hardware

Question 35

You have just purchased a motherboard that has an LGA 1156 socket for an Intel Pentium processor. What type of memory modules will you most likely need for this motherboard?

A. DIP
B. SIMM
C. DIMM
D. SODIMM

Answer 35

DIMM

Pentium processors in a desktop always use DIMMs.
DIPs and SIMMs are earlier forms of memory that have been obsolete for many years.
SODIMMs are used in laptops.

3 Hardware

Question 36

A motherboard failed on a desktop PC with an Intel Core i7-8700K processor. When looking for a replacement motherboard, which CPU socket does it need to have?

A. LGA 1151
B. LGA 2066
C. LGA 1366
D. LGA 1150

Answer 36

LGA 1151

The Core i7-8700K is a Coffee Lake series processor, which uses the LGA 1151 socket.
LGA 1150 sockets are for older i7s and the LGA 1366 socket is for even older ones than that.
The LGA 2066 socket is for processors with a capital X at the end of their model number.

3 Hardware

Question 37

Which computer component contains all the circuitry necessary for other components or devices to communicate with one another?

A. RAM
B. CPU
C. Motherboard
D. Expansion bus

Answer 37

Motherboard

The spine of the computer is the system board, otherwise known as the motherboard. All other computer components plug into the motherboard. On the motherboard, you will find the CPU, underlying circuitry, expansion slots, video components, RAM slots, and various other chips.

3 Hardware

Question 38

Your Core i5 fan has a four-pin connector, but your motherboard only has a single three-pin header with the CPU_FAN label. Which of the following will be the easiest solution to get the necessary cooling for your CPU?

A. Buy a four-pin to three-pin adapter.
B. Plug the four-pin connector into the three-pin header.
C. Add the extra chassis fan.
d. Leave the plug disconnected and use only the heat sink.

Answer 38

Plug the four-pin connector into the three-pin header.

The easiest solution that works to cool your CPU is to connect the four-pin connector into the three-pin header. The missing pin allows you to control the speed of the fan. Without it, the fan will run at top speed, which is fine, albeit a little noisier.
There is no four-pin to three-pin power adapter. The heat sink alone should not be relied upon for proper cooling of modern CPUs, and an extra chassis fan isn’t designed to specifically help cool the CPU.

3 Hardware

Question 39

You need to install a new video card into a desktop computer. What type of expansion slot is preferred today for high-performance graphics adapters?

A. PCIe
B. PCI
C. SATA
D. AGP

Answer 39

PCIe

PCIe is the newest and fastest slot for video cards. AGP and PCI are legacy technologies. SATA is for hard drives.

3 Hardware

Question 40

You have just found out that a new BIOS upgrade exists for your computer, and you obtain a copy to install it. Which of the following is most helpful when flashing the BIOS on a desktop computer system?

A. Internet connection
B. Windows administrator password
C. DVD-ROM
D. Uninterruptable power supply

Answer 40

Uninterruptable power supply

None of the options are required, but a UPS is by far the most helpful among the answers in that loss of power during this procedure can range from annoying to devastating.

3 Hardware

Question 41

You find out that a disgruntled ex-employee’s computer has a boot password that must be entered before the operating system is ever loaded. There is also a password preventing your access to the BIOS utility. Which of the following motherboard components can most likely be used to return the computer to a state that will allow you to boot the system without knowing the password?

A. Jumper
B. Toggle switch
C. Power reset connector
D. Cable header

Answer 41

Jumper

Most motherboards have a jumper or similar momentary closure mechanism that will allow you to clear the CMOS memory of any user settings and cause the BIOS to use factory defaults, including no user or supervisor passwords.

3 Hardware

Question 42

Which of the following allows you to perform the most complete restart of the computer without removing power?

A. Start > Restart
B. Power button
C. Reset button
D. Start > Hibernate

Answer 42

Reset button

The reset button causes the computer to return to nearly the same point it is in when you power it on, but without the need for power cycling.
Using Restart in the Start menu does not reboot as deeply as the reset button.
Hibernation is a power state that completely removes power after saving the contents of RAM to the hard drive; pressing the power button is required to resume the session in the same manner as starting the computer after a complete shutdown.
The power button cannot be used as a method of restarting the system.

3 Hardware

Question 43

A client wants you to build a new PC for her, with a smaller case and lower power requirements. When selecting a motherboard, which form factor should you choose for a smaller size and lower power consumption?

A. ITX
B. ATX
C. AT
D. Micro ATX

Answer 43

ITX

The ITX motherboard family consists of smaller boards that fit in standard or miniature cases and use less power than their larger counterparts. ATX are “standard” sized motherboards in today’s world. AT is a legacy form factor that was bigger than ATX. Micro ATX is smaller than ATX but larger than ITX motherboards.

3 Hardware

Question 44

You are training new technicians to install RAM and pointing out differences between packages. Which of the following are the numbers of pins that can be found on DIMM modules used in desktop motherboards?
Each correct answer represents a complete solution. Choose two.

A.  204
B.  200
C.  184
D.  180
E.  240
F.  232

Answer 44

184
240

DIMMs used in desktop motherboard applications have one of four possible pin counts. SDR SDRAM is implemented on 168-pin modules. DDR SDRAM is implemented on 184-pin modules. DDR2 and DDR3 are implemented on 240-pin modules with different keying, and DDR4 DIMMs have 288 pins. Older dual-channel DIMM modules have 232 pins. Modules with 200 and 204 pins are used in the SODIMM line, and there are no modules with 180 pins.

3 Hardware

Question 45

You have just replaced a processor in a computer and now need to add a cooling mechanism. What should you use to attach the cooling system to the processor?

A. Superglue
B. Heat sink
C. Thermal paste
D. Fan

Answer 45

Thermal paste

Thermal paste is used to attach heat sinks and fans to processors. A heat sink usually gets attached to the processor using thermal paste, and then the fan is attached to the heat sink. Superglue would make it adhere, but it does not transfer heat properly; it would likely melt and cause a mess.

3 Hardware

Question 46

You are assembling a new computer and are looking at new cooling systems. Which of the following cooling systems requires the use of a pump?

A. Heat sink
B. Thermal paste
C. Liquid
D. heat sink plus fan

Answer 46

Liquid

Liquid cooling systems require a reservoir of liquid and a pump to circulate the liquid. It’s possible that the system could malfunction, causing a mess inside the computer. Thermal paste is used to adhere a heat sink to a processor. Heat sinks and fans do not use pumps.

3 Hardware

Question 47

You are told by a technician over the phone that you need to bring replacement DDR SDRAM memory. What type of packaging is used for DDR SDRAM memory?

A. 224-pin DIMM
B. 168-pin DIMM
C. 240-pin DIMM
D. 184-pin DIMM

Answer 47

184-pin DIMM

DDR SDRAM is manufactured on a 184-pin DIMM.
DIMMs with 168 pins were used for SDR SDRAM.
224-pin DIMMs do not exist.
DIMMs with 240 pins are used for DDR2 and DDR3 SDRAM.

3 Hardware

Question 48

Intel and AMD have integrated which of the following into their Atom and APU processor lines that had not been integrated before?

A. Math coprocessor
B. FSB
C. RAM controller
D. GPU

Answer 48

GPU

These CPUs integrate the graphics processing unit (GPU). The Core i7 before them integrated the memory controller, eliminating the FSB. Math coprocessors have been integrated since the 80486DX.

3 Hardware

Question 49

You need to replace memory in a desktop PC and to go to purchase RAM. When you are at the store, you need to find the appropriate type of memory. What memory chips would you find on a stick of PC3-16000?

A. DDR-2000
B. PC3-2000
C. DDR3-1600
D. DDR3-2000

Answer 49

DDR3-2000

Remember the 8:1 rule. Modules greater than but not including SDR SDRAM are named with a number eight times larger than the number used to name the chips on the module. The initials PC are used to describe the module; the initials DDR are used for the chips; and a single-digit number after PC and DDR is used to represent the level of DDR. The lack of a single-digit number represents DDR as long as the number that is present is greater than 133 (such as PC1600). Otherwise, you’re dealing with SDR (such as PC133). This means that PC3-16000 modules are DDR3 modules and are populated with chips named DDR3 and a number that is one-eighth of the module’s numeric code: 2000.

3 Hardware