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Crisis Negotions > Assessment Stuff > Flashcards

Assessment Stuff Flashcards

1
Q

List the 7 active listening skills

A
  1. Open-ended questions
  2. Paraphrasing
  3. Reflecting/Mirroring
  4. Emotional labeling
  5. “I” messages
  6. Minimal encouragers
  7. Effective pauses (silence)
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2
Q

Questions that invite a non-specific response

A

Open-ended questions

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3
Q

Putting the meaning of the speaker’s conversation into your own words

A

Paraphrasing

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4
Q

Without judgement, identifying what the speaker is feeling

A

Emotional labeling

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5
Q

Without turning the focus to yourself, communicate how you would like to help. Focus on the problem(s), not the person.

A

“I” messages

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6
Q

Using brief, positive prompts and gestures to show your interest

A

Minimal encouragers

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7
Q

Deliberate pausing at key points for emphasis

A

Effective pause (silence)

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8
Q

The behavioral change stairway is adapted from where?

A

FBI and Dr. G. Dwayne Fuselier

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9
Q

Behavioral stairway steps

A
  1. Situation assessment
  2. Active listening
  3. Empathy
  4. Rapport
  5. Influence
  6. Behavioral change
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10
Q

In the behavioral stairway, where is trust typically achieved

A

Between rapport (step 4) and influence (step5)

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11
Q

What are the 5 CNT positions

A
  1. Primary negotiator
  2. Coach
  3. Scribe
  4. Support
  5. CNT leader
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12
Q

This position is taken by the first CNT member on scene, or as designated by the CNT leader

A

Primary negotiator

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13
Q

This position is responsible for initial contact and communication with the subject(s)

A

Primary negotiator

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14
Q

This position acts as a mediator between anyone outside the negotiations and the primary negotiator

A

Coach

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15
Q

This position is the second position filled as the team expands during an incident

A

Coach

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16
Q

This position takes notes as they listen to the communication between the primary negotiator and the subject

A

Coach

17
Q

This position documents and maintains a timeline of everything that transpires during the negotiations

A

Scribe

18
Q

This person assists with shielding the primary and coach from outside distractions

A

Scribe

19
Q

This person may be initially tasked with gathering intelligence

A

Scribe

20
Q

This person could conduct interviews, gather intelligence, maintain situation boards, or act as a guard for the negotiations location

A

Support

21
Q

This person coordinates and oversees all aspects of negotiations

A

CNT leader

22
Q

This person acts as a liaison between the CNT and SWAT leader and incident command

A

CNT leader

23
Q

This person continually assesses the situation and makes recommendations to incident command

A

CNT leader

24
Q

This person monitors communication between the primary negotiator and the subject(s)

A

CNT leader

25
Q

CNT training uniform

A

Green cargo pants, SWAT training shirt, tan tactical boots, green cap

26
Q

CNT call out uniform

A

Green cargo pants, CNT shirt, tan tactical boots, green cap

27
Q

CNT training schedule

A

3 hours each month, twice a year with SWAT team

28
Q

CNT equipment

A

At minimum: cell phone, notebook, pens

29
Q

CNT full fallout equipment

A

Coordinate with the team leader regarding the command post, throw phones, laptops, situation boards and markers, and other special needs

30
Q

43-1-10

A

Emergency mental health evaluation and care

31
Q

What are the 4 criteria for 43-1-10

A
  1. Person is otherwise subject to lawful arrest
  2. There are reasonable grounds to believe the person just attempted suicide
  3. There are reasonable grounds to believe the person, as a result of a mental disorder, presents a likelihood of serious harm to self or others and immediate detention is necessary to prevent such harm
  4. A licensed physician or a certified psychologist has certified that the person, as a result of a mental disorder, presents a likelihood of serious harm to self or others and that immediate detention is necessary to prevent such harm
32
Q

What 4 criteria are necessary if a detention center is used as a temporary shelter for protective custody

A
  1. The person shall not be held in a cell with prisoners
  2. The person shall not be identified on records used to record custody of prisoners
  3. The person shall be provided adequate protection from possible suicide attempts
  4. The person shall be treated with the respect and dignity due every citizen who is neither accused nor convicted of a crime

Crisis Negotions (1 decks)

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