Assessment questions

Question 1

Explain one benefit to EasyJet of improved productivity?

Answer 1

-Produce more plane in a shorter space of time
They could offer more regular flights and reduce prices
competitive then rynair

Question 2

Explain one Disadvantage to EasyJet of providing poor customer service?

Answer 2

Increase customer complaints
Customers feel relucant to book a flight
loss in profit margin

Question 3

Explain one benefit of research and development as this to Marks and Spencer?

Answer 3

To add value
charge premium prices
People will want to buy a suit which isnt dry cleaned

Question 4

Explain one benefit to Dell from selling computers direct to its customers through its website?

Answer 4

-Lower prices
cheaper from having retail stores
dell’s costs lower

Question 5

Outline one method Elvis & Kresse could use to improve the quality of its products?

Answer 5

-Use more quality products to make wallets instead of waste materials
Makes wallets strong
Creates a gap in the market

Question 6

What is the design mix?

Answer 6

Its the function, cost and appearance of a product

Question 7

Identify the level (in kgs) of buffer stock held by Elvis & Kresse during December 2012?

Answer 7

20kg

Question 8

Calculate the weight (in kgs) of delievery A.?

Answer 8

120kg-20kg=100kg

Question 9

Calculate the length of time it took for delivery B to arrive, after it was re-ordered?

Answer 9

26-12=14 days

Question 10

Assess the benefits to Elvis & Kresse of holding large stocks of raw materials?

Answer 10

Benefit =
Fufil customer orders faster 
Drawback=
Costs for holding stock
Many of petrol stations around in central London