Assessment Flashcards
A Yellow Belt…
- Provides Just-In-Time training
- Functions as coach/mentor/teacher/ & project leader for project teams
- Participates in and/or leads projects that are less complex
- Removes barriers for project teams
Participates in and/or leads projects that are less complex
Which of the following is NOT an expectation of a Yellow Belt?
- Understand & practice CI in daily life
- Apply LSS tools to solve business challenges
- Use quick fixes and band aids
- Understand the usage of data based decision making
Use quick fixes and band aids
DMAIC stands for:
- Define, Minimize, Analyze, Increase & Control
- Decrease, Measure, Analyze, Improve, Center
- Define, Measure, Analyze, Improve & Control
- Defects, Metrics, Analysis, Incentives, Categories
Define, Measure, Analyze, Improve & Control
Quality and Critical-to-Quality (CTQ’s) are terms that are defined by th
a. Management team
b. Line Supervisor
c. Customer
d. Design team
c. Customer
In the Project Charter, which of the following is NOT included in a Goal Statement?
* The expected completion date for the goal
* The solution method
* The unit of measure
* Whether the measure will increase or decrease with improvement
The solution method
Which of the following might be the result of insufficient planning for Data Collection?
* The measures may not be useful for the project
* The team may have to redo their data collection
* The data may not contain all the information this is vital to the project
* All of the above
- All of the above
Which sigma levels are the industry average?
* 5 & 6
* 1 & 2
* 2 & 3
* 3 & 4
3 & 4
In Lean Six Sigma there are 8 wastes; Extra-Processing, Transportation, Non-utilized Talent, Waiting, ….Please select the other four
* Overproduction, Motion, Money, Extra-Processing
* Motion, Defects, Inventory, People
* Defects, Inventory, Overproduction, Money
* Overproduction, Inventory, Defects, Motion
Overproduction, Inventory, Defects, Motion
Which is a type of brainstorming?
* Free Speech
* Card Method
* Blue Bird
* Fishbone
Card Method
Which symbol indicates decision in a process flow map?
* Pentagon
* Oval
* Diamond
* Square
Diamond
What is this?
(chart with Frequency on the Y axis and Time on the X axis that shows Customer Complaints Resolved on Time)
* Control Chart
* Data Collection Plan
* Time Series Chart
* Pie Chart
Time Series Chart
SIPOC stands for:
* Supplier, Input, Process, Output, Customer
* Supplier, Input, Plan, Output, Control
* Sigma, Input, Plan, Output, Control
* None of the above
Supplier, Input, Process, Output, Customer
Which of the following is NOT an objective of the Analyze Phase?
* To understand the kinds of opportunities for improvements to look for in a process
* To implement the best solution for the process
* To identify bottlenecks in a process
* Review data in Pareto Chart
To implement the best solution for the process
Which of the following must be true before moving to the Control Phase?
* Development of solutions that address root cause
* Pilot solution to confirm will have the desired impact
* Gather and qualify data
* All of the above
All of the above
Which is a Cause and Effect Diagram?
* Process Map
* Fishbone
* Control Chart
* SIPOC
Fishbone
A ____ helps select projects and remove barriers for project teams.
* Master Black Belt
* Black Belt
* Champion
* Green Belt
Champion
Upper & lower limits in a control chart that are determined by the process, and can be used to detect special or common causes of variation.
* Variation limits
* Control limits
* Out of bounds
* Cost of Poor Quality
Control limits
Which is not part of the Project Closure List?
* Write the Charter
* Summarize future plans & recommendations
* Celebrate
* Summarize learnings
Write the Charter
A 6σ process must produce no more than defects per million opportunities.
* 3.4
* 233
* 6210
* 690,000
3.4
The Impact Effort matrix is used in which DMAIC phase?
* Define
* Measure
* Analyze
* Plan
Analyze
Which of the following is part of Check phase in PDCA?
* Complete the analysis of the data
* Compare the data to predictions
* Summarize what was learned
* All of the above
All of the above
When calculating sigma, (DPO=D/NO), O is what ?
* Number of units processed
* Yield
* Defect opportunities per unit
* Total Defects
Defect opportunities per unit
Which is FALSE when describing a Pilot?
* Performed on a large scale
* Will make full scale project more effective
* Will provide insight/data for expected result of full implementation
* Will expose issues in the implementation plan
Performed on a large scale
Which RCA tool is this?
(Table with Root Causes as the first column and five more columns. Last column titled What is the Type of Waste?)
* Pareto Chart
* Cause & Effect Matrix
* 5 Whys
* Process Map
5 Whys
Which LSS Tool has swim lanes?
* Integrated process map
* Time series chart
* Olympic pool
* SIPOC
Integrated process map
The two circled points on the chart indicates what?
(Chart with two red circles showing data outside of the Upper and Lower Control Limits)
* Variation that generally exists in all process
* Common cause variation
* In control
* Special cause variation
Special cause variation
The higher the sigma level the lower the defect level. True or false?
* True
* False
True
Collecting baseline data occurs in the Control phase. True or false?
* True
* False
False
When using SIPOC you should have 5-7 steps in the process phase. True or False?
* True
* False
True
Extra clicks when using a computer is part of Motion in the 8 Wastes. True or False ?
* True
* False
True
Which symbol indicates start/end in a process flow map?
* Pentagon
* Oval
* Diamond
* Square
Oval
A White Belt ?
* uses basic Lean Six Sigma Tools
* has advanced Lean Six Sigma experience
* removes barriers for project teams
* coaches, mentors, teaches, monitors & leads projects
uses basic Lean Six Sigma Tools
Which is an example of Internal Failure Cost?
* Rework
* Audit
* Warranty claim
* Training
Rework
What is this?
(A diagram with Causes branching out from an effect)
* Pareto Chart
* Control Chart
* Fishbone Diagram
* Map of airport runways
Fishbone Diagram
When brainstorming what is the ideal number of people to include?
* 50+
* 10
* 5
* 15
10
Which is an example of attribute data?
* weight
* types of defects
* Pass/Fail
* Temperature
Pass/Fail
During a project, meetings are held with stakeholders at the completion of each milestone?
* True
* False
True
This is used to describe the financial and operational expectations of the business. Specifications include cost, associate retention, resources, facilities, systems, profitability, and increasing revenue.?
* VOC
* VOB
* CTQ
* FYI
VOB
A 3σ process must produce no more than ____ defects per million opportunities.
* 3.4
* 66807
* 6210
* 690,000
66807
What is this?
(A chart with 4 Quadrants and the word Impact on the Y axis and Effort on the X axis)
* Win Win Matrix
* Cause & Effect Matrix
* Prioritization Matrix
* Impact Effort Matrix
Impact Effort Matrix
Appraisal costs include ____?
* Inspections
* Audits
* Calibration of system
* All of the above
All of the above
An acronym for the LSS 8 Wastes is DOWNTOWN.
* True
* False
False
This is what?
(A template with Root Cause, Solution, Task, Owner, Planned Completion Date, Status, Actual Completion Date, Before, After, Learnings [Method], and Changes to Improve Solution headings)
* PDCA Template
* Data Collection Template
* DMAIC Template
* Process Control Plan
PDCA Template
Value Add is________.
* Customer is not willing to pay for it
* Customer is willing to pay for it
* Customer didn’t ask for it
* Something extra added to impress the customer
Customer is willing to pay for it
Which is an example of a cost of good quality?
* Audits
* Rework
* Scrap
* Recall
Audits
Standardized work does not ____
* Increase reliability and safety
* Reduce cost
* Increase cost
* Create a process that is in control
Increase cost
The 80/20 rule is associated with which chart type?
* Pareto Chart
* Fishbone diagram
* Time series
* Vision
Pareto Chart
When calculating sigma, (DPO=D/NO), D = what?
* Number of units processed
* Yield
* Defect opportunities per unit
* Total Defects made
Total Defects made
When calculating sigma, (DPO=D/NO), N = what?
* Number of units processed
* Yield
* Defect opportunities per unit
* Total Defects made
Number of units processed
The center blue line in the control chart is what?
- Upper control limit
- Lower control limit
- Out of control
- Process average
Process average
