Assessment Flashcards

1
Q

A Yellow Belt…

  • Provides Just-In-Time training
  • Functions as coach/mentor/teacher/ & project leader for project teams
  • Participates in and/or leads projects that are less complex
  • Removes barriers for project teams
A

Participates in and/or leads projects that are less complex

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2
Q

Which of the following is NOT an expectation of a Yellow Belt?

  • Understand & practice CI in daily life
  • Apply LSS tools to solve business challenges
  • Use quick fixes and band aids
  • Understand the usage of data based decision making
A

Use quick fixes and band aids

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3
Q

DMAIC stands for:

  • Define, Minimize, Analyze, Increase & Control
  • Decrease, Measure, Analyze, Improve, Center
  • Define, Measure, Analyze, Improve & Control
  • Defects, Metrics, Analysis, Incentives, Categories
A

Define, Measure, Analyze, Improve & Control

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4
Q

Quality and Critical-to-Quality (CTQ’s) are terms that are defined by th

a. Management team
b. Line Supervisor
c. Customer
d. Design team

A

c. Customer

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5
Q

In the Project Charter, which of the following is NOT included in a Goal Statement?
* The expected completion date for the goal
* The solution method
* The unit of measure
* Whether the measure will increase or decrease with improvement

A

The solution method

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6
Q

Which of the following might be the result of insufficient planning for Data Collection?
* The measures may not be useful for the project
* The team may have to redo their data collection
* The data may not contain all the information this is vital to the project
* All of the above

A
  • All of the above
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7
Q

Which sigma levels are the industry average?
* 5 & 6
* 1 & 2
* 2 & 3
* 3 & 4

A

3 & 4

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8
Q

In Lean Six Sigma there are 8 wastes; Extra-Processing, Transportation, Non-utilized Talent, Waiting, ….Please select the other four
* Overproduction, Motion, Money, Extra-Processing
* Motion, Defects, Inventory, People
* Defects, Inventory, Overproduction, Money
* Overproduction, Inventory, Defects, Motion

A

Overproduction, Inventory, Defects, Motion

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9
Q

Which is a type of brainstorming?
* Free Speech
* Card Method
* Blue Bird
* Fishbone

A

Card Method

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10
Q

Which symbol indicates decision in a process flow map?
* Pentagon
* Oval
* Diamond
* Square

A

Diamond

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11
Q

What is this?
(chart with Frequency on the Y axis and Time on the X axis that shows Customer Complaints Resolved on Time)
* Control Chart
* Data Collection Plan
* Time Series Chart
* Pie Chart

A

Time Series Chart

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12
Q

SIPOC stands for:
* Supplier, Input, Process, Output, Customer
* Supplier, Input, Plan, Output, Control
* Sigma, Input, Plan, Output, Control
* None of the above

A

Supplier, Input, Process, Output, Customer

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13
Q

Which of the following is NOT an objective of the Analyze Phase?
* To understand the kinds of opportunities for improvements to look for in a process
* To implement the best solution for the process
* To identify bottlenecks in a process
* Review data in Pareto Chart

A

To implement the best solution for the process

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14
Q

Which of the following must be true before moving to the Control Phase?
* Development of solutions that address root cause
* Pilot solution to confirm will have the desired impact
* Gather and qualify data
* All of the above

A

All of the above

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15
Q

Which is a Cause and Effect Diagram?
* Process Map
* Fishbone
* Control Chart
* SIPOC

A

Fishbone

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16
Q

A ____ helps select projects and remove barriers for project teams.
* Master Black Belt
* Black Belt
* Champion
* Green Belt

A

Champion

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17
Q

Upper & lower limits in a control chart that are determined by the process, and can be used to detect special or common causes of variation.
* Variation limits
* Control limits
* Out of bounds
* Cost of Poor Quality

A

Control limits

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18
Q

Which is not part of the Project Closure List?
* Write the Charter
* Summarize future plans & recommendations
* Celebrate
* Summarize learnings

A

Write the Charter

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19
Q

A 6σ process must produce no more than defects per million opportunities.
* 3.4
* 233
* 6210
* 690,000

A

3.4

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20
Q

The Impact Effort matrix is used in which DMAIC phase?
* Define
* Measure
* Analyze
* Plan

A

Analyze

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21
Q

Which of the following is part of Check phase in PDCA?
* Complete the analysis of the data
* Compare the data to predictions
* Summarize what was learned
* All of the above

A

All of the above

22
Q

When calculating sigma, (DPO=D/NO), O is what ?
* Number of units processed
* Yield
* Defect opportunities per unit
* Total Defects

A

Defect opportunities per unit

23
Q

Which is FALSE when describing a Pilot?
* Performed on a large scale
* Will make full scale project more effective
* Will provide insight/data for expected result of full implementation
* Will expose issues in the implementation plan

A

Performed on a large scale

24
Q

Which RCA tool is this?
(Table with Root Causes as the first column and five more columns. Last column titled What is the Type of Waste?)
* Pareto Chart
* Cause & Effect Matrix
* 5 Whys
* Process Map

A

5 Whys

25
Q

Which LSS Tool has swim lanes?
* Integrated process map
* Time series chart
* Olympic pool
* SIPOC

A

Integrated process map

26
Q

The two circled points on the chart indicates what?
(Chart with two red circles showing data outside of the Upper and Lower Control Limits)
* Variation that generally exists in all process
* Common cause variation
* In control
* Special cause variation

A

Special cause variation

27
Q

The higher the sigma level the lower the defect level. True or false?
* True
* False

A

True

28
Q

Collecting baseline data occurs in the Control phase. True or false?
* True
* False

A

False

29
Q

When using SIPOC you should have 5-7 steps in the process phase. True or False?
* True
* False

A

True

30
Q

Extra clicks when using a computer is part of Motion in the 8 Wastes. True or False ?
* True
* False

A

True

31
Q

Which symbol indicates start/end in a process flow map?
* Pentagon
* Oval
* Diamond
* Square

A

Oval

32
Q

A White Belt ?
* uses basic Lean Six Sigma Tools
* has advanced Lean Six Sigma experience
* removes barriers for project teams
* coaches, mentors, teaches, monitors & leads projects

A

uses basic Lean Six Sigma Tools

33
Q

Which is an example of Internal Failure Cost?
* Rework
* Audit
* Warranty claim
* Training

A

Rework

34
Q

What is this?
(A diagram with Causes branching out from an effect)
* Pareto Chart
* Control Chart
* Fishbone Diagram
* Map of airport runways

A

Fishbone Diagram

35
Q

When brainstorming what is the ideal number of people to include?
* 50+
* 10
* 5
* 15

A

10

36
Q

Which is an example of attribute data?
* weight
* types of defects
* Pass/Fail
* Temperature

A

Pass/Fail

37
Q

During a project, meetings are held with stakeholders at the completion of each milestone?
* True
* False

A

True

38
Q

This is used to describe the financial and operational expectations of the business. Specifications include cost, associate retention, resources, facilities, systems, profitability, and increasing revenue.?
* VOC
* VOB
* CTQ
* FYI

A

VOB

39
Q

A 3σ process must produce no more than ____ defects per million opportunities.
* 3.4
* 66807
* 6210
* 690,000

A

66807

40
Q

What is this?
(A chart with 4 Quadrants and the word Impact on the Y axis and Effort on the X axis)
* Win Win Matrix
* Cause & Effect Matrix
* Prioritization Matrix
* Impact Effort Matrix

A

Impact Effort Matrix

41
Q

Appraisal costs include ____?
* Inspections
* Audits
* Calibration of system
* All of the above

A

All of the above

42
Q

An acronym for the LSS 8 Wastes is DOWNTOWN.
* True
* False

A

False

43
Q

This is what?
(A template with Root Cause, Solution, Task, Owner, Planned Completion Date, Status, Actual Completion Date, Before, After, Learnings [Method], and Changes to Improve Solution headings)
* PDCA Template
* Data Collection Template
* DMAIC Template
* Process Control Plan

A

PDCA Template

44
Q

Value Add is________.
* Customer is not willing to pay for it
* Customer is willing to pay for it
* Customer didn’t ask for it
* Something extra added to impress the customer

A

Customer is willing to pay for it

45
Q

Which is an example of a cost of good quality?
* Audits
* Rework
* Scrap
* Recall

A

Audits

46
Q

Standardized work does not ____
* Increase reliability and safety
* Reduce cost
* Increase cost
* Create a process that is in control

A

Increase cost

47
Q

The 80/20 rule is associated with which chart type?
* Pareto Chart
* Fishbone diagram
* Time series
* Vision

A

Pareto Chart

48
Q

When calculating sigma, (DPO=D/NO), D = what?
* Number of units processed
* Yield
* Defect opportunities per unit
* Total Defects made

A

Total Defects made

49
Q

When calculating sigma, (DPO=D/NO), N = what?
* Number of units processed
* Yield
* Defect opportunities per unit
* Total Defects made

A

Number of units processed

50
Q

The center blue line in the control chart is what?

  • Upper control limit
  • Lower control limit
  • Out of control
  • Process average
A

Process average