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Plan Design & Event Management in Sport > Assessment > Flashcards

Assessment Flashcards

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Sports Trivia flashcards
1
Q

What are Formal Assessment Methods?

A

Research & Objective
- Needs assessment
- Feasible Study

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2
Q

What are Informal Assessment Methods?

A

More subjective
- Observation of user behaviors
- conversations/town hall w/ users & potential users

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3
Q

Defining Influencing Factors in Assessment? (know)

A

Issues that need to be documented/reviewed
- Observe the strengths/weaknesses of a facility
- Recognizes opportunities that new renos could fulfill
- The bigger the project the bigger attention to detail
- Safety
- Satisfaction
- Participation

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4
Q

(IFiA) : Safety

A

Safe Environment: fundamental requirements of facilities
Safe Environment: A place where the risk of harm has been minimized

ASSESSMENT: determine if use/design can create injuries

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5
Q

(IFiA) Satisfaction

A

Degree in which the expectations of users have been met
- Satisfaction can be based on the overall success of the facility
- User experience/perception of quality while using the facility can influence satisfaction

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6
Q

(IFiA) Participation

A

of people using the facility/managers need to know high usage
- overcrowding: can cause safety concerns/reduced experience
- overuse can decrease longevity
- may lead to increased cost of maintenance
- could lead to loss of revenue from decreased usage

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7
Q

(IFiA) Efficiency

A

Actual product vs. intended use
- are products meeting the needs
- is the space being used as intended - if not, are renos needed?

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8
Q

(IFiA) Expenditures vs. Revenues

A

Maximize revenue opportunities - Minimize resource/usage expenses
- Use maximum space while not taking away from user experience

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9
Q

(IFiA) Comparison

A

Managers constantly measure their own facility with their competitors

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10
Q

Influencing Techniques in Assessment (recall)

A
  1. Site visits
  2. Surveys
  3. Focus Groups
  4. Comments & Opinions
  5. Petitions
  6. History
  7. Asset Management
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11
Q

(ITiA) Site Visits

A

Take groups to the facility, model facility, or possible site of the new facility

Highly effective - creates a personal opportunity to evaluate need & visualize opportunity

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12
Q

(ITiA) Surveys

A

Most common in getting information

  • Internal: User/staff feedback
  • External: Comparative info from similar facilities
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13
Q

(ITiA) Focus Groups

A

Consists of people who represent different types of users/stakeholders

  • typically casual: Sharing of thoughts on current facility & possibility of new one/renos
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14
Q

(ITiA) Comments & Opinions

A
  • Come from users/employees
  • both groups share different views outside of management/admin.
  • Comment cards, opinions poll; online options
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15
Q

(ITiA) Petitions

A
  • Documents stating that people are in agreement
  • Formal statement to demonstrate interest in the project
  • Helps create awareness
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16
Q

(ITiA) History

A
  • Managers should be aware of the facility’s history
  • Knowledge of structural materials/systems help in planning for replacement or renos
17
Q

(ITiA) Asset Management

A
  • Record when equipment is purchased/installed & anticipate/budget when replacement may be needed
18
Q

Planning

A

Systemic anticipation through thought and documentation to generally develop a project that will remedy the shortcomings and weaknesses observed and evaluated during the assessment process

19
Q

why is planning the most important stage?

A
20
Q

Planning - Admin. vs. Participatory Approach

A

Admin: Private (no tax dollars) - Decisions are made by admin/exec. individual

Participatory: Public (tax dollars used/primary source of $) includes input from stakeholders

21
Q

Who is the most important person when starting a project?

A

The engineer

22
Q

Example of shirk renos…

A
  • Extension of indoor facility
  • turf (bb/sb)
23
Q

What is the most underrated space?

A

Storage

24
Q

Design Stage

A

brings together all relevant details of the assessment/plan – and puts them into documents that describe what will be constructed

  • brings everything together and puts them into documents
25
Q

Who is involved in the design stage?

A
  1. Team Leader/ Architect
  2. Administrators
  3. Facility Manager
  4. Construction Manager/Engineer
26
Q

What are some things that must be considered in the design?

A
  1. site
  2. type of structure
  3. materials
  4. lighting
27
Q

The function of Schematic docs?

A

A graphic document that represents details planned for the project

28
Q

What is a spec book & what is it used for?

A

narrative/descriptive format

  • This is used to give descriptive learners an idea on the plan (this is a means of dotting your i’s and crossing your t’s)
29
Q

Hard vs. Soft cost
- examples

A

Hard Cost: Objects of a facility that are fixed (permanent part of the facility)
- construction, construction management, furniture equipment, signage

Soft Cost: Expenses necessary to start the project/to meet extended or unexpected costs (can be a one-time and ongoing expense outside of construction)
- architectural fees, engineering fees, consultant fees, permit fees, reimbursable costs, and contingencies

30
Q

Type of funding option in a facility project?

A

Can be from one or multiple sources…

  1. Mandatory Fees (req. fee for users)
  2. Tax Levy
  3. User fees (people who pay to use the core product)
  4. Bond Issue
  5. Revenue Bond
  6. Contributions & Donations
  7. In-Kind Gifts (Supportive people giving gifts, donations, and contributions)
  8. Grants (given by an org. which has the same vision)
  9. Sponsorships (outside entities receiving recognition by giving funds)
  10. Campaign Funding
  11. Individual Selling
31
Q

def. Recreation Equipment

A

anything in a facility that contributes to the administrative and delivery operations can be considered equipment

32
Q

purchasing process

A

Recreation facility managers should refer to the construction schedule, research how long it takes to get a piece of equipment delivered, and determine an appropriate timeline for purchasing the equipment.

33
Q

def: hiring process

A
  1. Job Announcement
  2. Application screening
  3. Interview
  4. Assessment Exercises
  5. Job offer
34
Q

def. internal employees

A
  1. Administrative
  2. Supervisory
  3. Specialized
  4. Maintenance
35
Q

def. external employees

A

The use of external resources to accomplish a task is called outsourcing.
1. Management Professionals (Accountant, Lawyer)
2. Field Experts (Plumbers, electricians, tree surgeons, general contractors, laborers)
3. Vendors (providing product/service)
4. Volunteers

36
Q

def. Other Equipment

A

Items that should be incorporated into the management process because they assist with the delivery of the core product and core product extensions

37
Q

Ex. Other Equipment

A
  1. Keys & Locking Systems
  2. Furniture ( tables and chairs, lounge chairs, sofas, coffee tables, end tables, and television equipment)
  3. Security Equipment (video cameras and monitors, alarms, specialized exit doors)
  4. Fire Protection Equipment (smoke sensors, exit signs, sprinkler systems, fire hoses, fire extinguishers, and fire alarms)
  5. Decorative Items (window coverings, pictures, sculptures, displays, plants, and floral arrangements)
  6. Signage (facility directory, directional signs, arrows, and floor/wall guides)

Plan Design & Event Management in Sport (1 decks)

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