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EBWL 2017 > Arvato Bertelsmann > Flashcards

Arvato Bertelsmann Flashcards

1
Q

Arvato bietet

A

Financial Solutions
Arvato Systems
CRM Solutions
SCM Solutions

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2
Q

SCM Strategie beeinflusst durch

A

Customer Experience
Implementation Time & Ressources
Partner & Negotiation
SCM Cost Savings

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3
Q

Retourenquoten

A

Kleidung 70 %

Smartphone 20 %

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4
Q

Besonderheit Telekom

A

7 Warehouses -> heute nur noch Halle/Saale

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5
Q

Recipe for success

A

Planned transition
Use experience
Be detailed

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6
Q

Angebot für Kunden

A

Übernahme von Forward, Reverse, After Sales Logistics und Re-Commerce

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7
Q

Klassisches Projektmanagement

A

Plan driven
Vorgabe: Spielraum
Abschätzung: Kosten & Deadline

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8
Q

Agiles Projektmanagement

A

Vision driven
Vorgaben: Kosten & Deadline
Abschätzung: Spielraum

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9
Q

Projektmanagement nach Arvato

A 
High-level Design ->
Detailed Concept ->
Implementation ->
Go-Live Preperation ->
HyperCare ->
Support
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EBWL 2017 (6 decks)

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