AQA GCSE Business Paper 1 Section A Flashcards
Which of the following is a financial method of motivation? (1 mark)
A - Commission
B - Greater responsibility
C - Job share
D - Training
A
Which of the following is an example of on the job training? (1 mark)
A - A health and safety course at a local college
B - An ICT course at a training centre
C - Observing an employee doing her job
D - Studying for a degree online
C
Which of the following is correct when a business uses just-in-case stock control rather than just-in-time stock control? (1 mark)
A - Deliveries are more frequent
B - Less warehouse space will be needed
C - Stock is less likely to go out of date
D - Sudden increases in demand are not a problem
D
Which of the following is a benefit of using a website to provide information to customers? (1 mark)
A - Can include answers to customer questions
B - Followers can comment on your posts
C - Goods and services can be sold online 24/7
D - Products can be sold in many countries
A
Which of the following describes the total quality management approach (TQM)? (1 mark)
A - Checking for faults only at the end of production
B - Preventing mistakes
C - Recalling faulty products sold
D - Repairing returned items free of charge
B
Which of the following is one of the four factors of production? (1 mark)
A - Competitors
B - Enterprise
C - Growth
D - Quality
B
Explain one detail that could be agreed between partners in a partnership. (2 marks)
1 mark for identifying something that could be agreed.
1 mark for explaining what the details of the agreement are/reasons for the agreement.
Answers may include:
* profit sharing
* salary
* voting rights
* capital
* allowing new partners
* retirement of partners
* sharing the workload
* amount of investment
* sharing of liability
* important decisions e.g. what products to sell
* setting objectives
Example:
Voting rights (1) would indicate how much say each partner would have when decisions are made (1). The payment of a salary (1) for a partner who works in the business (1)
How the profits will be shared (1) this may be equally (1)
Explain one reason why it is important for a business to have an internal organisational structure. (2 marks)
1 mark for identifying a reason for the importance of having an internal organisational structure.
1 mark for explaining the importance of an internal organisational structure.
Reasons for having an internal organisational structure:
* organisation of employees
* enables it to function
* enables it to carry out activities
* shows how employees fit in the business
* flow of communication
* monitoring of employees
Importance:
* employees know their roles in relation to other employees
* delegation is clearer
* employees know who to report to
* employees know who they are responsible for.
* employees work to a high standard
Example:
An internal organisational structure allows a business to organise it employees (1) so that they know their roles in relation to other employees in the organisation (1).
Explain one example of how a business would meet the requirements of consumer
law to provide safe goods or services. (2 marks)
1 mark for identifying the requirements of consumer law in relation to provide safe goods or services.
1 mark for giving an example or how it would be achieved.
Possible answers may include:
* goods must be as described
* labelling of products
* products must work properly
* products must be safe to use/consume
Example:
Consumer law states goods must be labelled correctly, (1) for example businesses need to state what ingredients are in food products (1).
Explain one reason for completing a job analysis. (2 marks)
1 mark for identifying a reason for job analysis.
1 mark for explaining the reason for completing job analysis.
Possible answers may include:
Reasons:
* understanding what the job involves
* collection and interpretation of information about the job
* examines the tasks of the job
* examines the skills needed to carry out the job
* allows documents used in the recruitment process to be drawn up
Explanation:
* for the right person to be appointed
* helps managers make effective recruitment decisions
Example:
Job analysis examines the skills needed to carry out the job (1) so that the right person to carry out the job can be appointed (1).
Explain one reason why a business would set objectives. (2 marks)
1 mark for identifying a reason why objectives are set by a business.
1 mark for explaining why objectives are set by a business.
Reasons:
* to make it clear what the business wants to achieve
* to give direction
* to provide a target
* to motivate employees
Explanation:
* resources can be focused on achieving the objectives
* allows the employees and management to know what markets or areas to focus on * targets can be measured to judge success or change action
* employees’ targets can be set based on the business objectives
* All employees are working towards the same goal
Example:
Objectives could be set to make it clear what the business wants to achieve (1) so that resources can be focused on achieving the objectives. (1)
Explain two benefits to a business of using internal recruitment. (4 marks)
1 mark for identifying a benefit of internal recruitment and 1 mark for explaining × 2.
Possible answers may include:
* candidates know the people they will be working with
* it will cost less than external recruitment
* candidates will have experience of the business/business knows the candidate * offer existing employees the possibility of promotion
* requires less induction
* saves time to recruit an employee
Example:
It will cost less than external recruitment (1) as the business doesn’t have to pay for expensive external advertising (1).
Offers existing employees the possibility of promotion (1) meaning that they will be motivated to work harder (1).
