Appointment Process

Question 1

Initial Pitch

Answer 1

Hi, how are you today? Sorry to bother you.
I’m _ from Power Home Remodeling. We just finished a window instillation in the neighborhood, and I noticed you have similar aged windows to the ones we just replaced. While we’re in the neighborhood we are giving all the neighbors a free estimate. Our experts will be in the neighborhood all day today, or does tomorrow work better for you?

Question 2

The Assumptive Give-Up

Answer 2

Oh okay, the windows/roofing are just something you’re putting off for the future then.

Question 3

F.O.G

Answer 3

That’s actually perfect. The estimate is completely free. There’s no obligation and it’s guaranteed in writing for the future.

Question 4

Warm Up

Answer 4

My name is ____, what’s your name by the way? Pleasure to meet you.
1. How long have you owned the home?
2. Where are you from originally?
3. What was it about this neighborhood that made you want to move here?

Question 5

Transition Info Close

Answer 5

I’ll just make note that we spoke and leave you with some information. Most of your neighbors have been saying they have about 15/20 windows. Does that sound about right for you?

Transition into Estimate Process - “Information Gathering”