Applying best practice

Question 1

What are the KEY ASPECTS of ‘best practice’?

Answer 1

-Being non-judgemental: in health and social care, this is when the individual is choosing to separate the person’s behaviour from who they are. E.g. mental health specialist.

Question 2

How can care workers ensure understanding awareness of how to promote best practice? 5 ways:

Answer 2

• carrying out skills audit or reflect on their own practice by producing their own development plan.
• the sessions can provide opportunities for staff, such as to share best practice, having sessions held where they can discuss what went well and what could be improved in the future, target that can be set.
• inexperienced staff could have a mentor or coach to help them gain more experience and develop their practice.
• Providing the care that is required to meet individual’s needs. Provision of training. E.g. health and safety training.
• Adequate job resources.

Question 3

How can care workers ensure understanding awareness of how to promote best practice? 5 ways:
In other words, FACTORS ON HOW TO IMPROVE BEST PRACTICE.

Answer 3

• carrying out skills audit or reflect on their own practice by producing their own development plan.
• the sessions can provide opportunities for staff, such as to share best practice, having sessions held where they can discuss what went well and what could be improved in the future, target that can be set.
• inexperienced staff could have a mentor or coach to help them gain more experience and develop their practice.
• Providing the care that is required to meet individual’s needs. Provision of training. E.g. health and safety training.
• Adequate job resources.

Question 4

What are the appropriate actions in health,social and child care?

Answer 4

• Having acceptable methods of challenging discrimination (challenge at the time, challenge afterwards through procedures or through long-term campaigns).
• whistle-blowing=alerting someone if something is happening.
• Applying values of care: equality, diversity, awareness of mental health, safeguarding adults etc.
• Providing information about complaints procedures/advocacy.
• Implementing policies, codes of practice, legislation.
• Dealing with conflict
• Training/mentoring/monitoring

Question 5

Give an example of ‘challenge at the time’

Answer 5

E.g. explain to the person, how they are discriminating , to raise their awareness of what they are doing, enabling them to reflect on their actions. As the person could be supervised, so the quality of their work will be monitored.

Question 6

Give an example of ‘challenge afterwards through procedures’

Answer 6

E.g. tell the person to read the organisation’s policies on equal opportunities and bullying.
E.g. in a serious case, disciplinary actions could be taken into place.

Question 7

Give an example of ‘challenge afterwards through long-term campaigns’

Answer 7

E.g. awareness sessions could be provided for staff on equality,diversity and rights on effective communication.
As this training would be a professional development opportunity that helps to improve understanding of correct ways of working.

Question 8

Give an example of ‘whistle-blowing’

Answer 8

E.g. raising concerns with a more senior member of staff, such as supervisor or manager.