Applying an Ethical Approach Flashcards

1
Q

How should the board handle ‘self-interest’?

A

It should set the tone by putting customer interest before self interest.

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2
Q

What is fiduciary responsibility?

A

Legal/ethical relationship of confidence or trust regarding the management of money or property.

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3
Q

Who is the fiduciary in an agreement?

A

The bank or trust

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4
Q

Who is the principal in an agreement?

A

The customer

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5
Q

How can a firm with staff engaged in roles where there is a requirement to build a fiduciary responsibility, reinforce it?

A

Apply ethical competency tests for staff in those roles.

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6
Q

What does a Tied Agent do?

A

They sell the goods/services of one provider in exchange for commission.

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7
Q

What should Tied Agents do before entering business?

A

They should disclose that they don’t evaluate the whole market.

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8
Q

What did the Retail Distribution Review (RDR) do?

A

It banned many types of commission structures available to Tied Agents.

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9
Q

What did MiFID II do in relation to commissions?

A

It banned several types of commission in the EU.

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10
Q

What is the risk of non-fixed commissions?

A

These could encourage firms to offer higher commissions to tied agents in order to attract them and compete against other firms.

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11
Q

What should corporate stakeholders do in relation to ethics?

A

Observe market and conduct rules and act fairly and with honesty.

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12
Q

What are the role external stakeholders in relation to a firms’ ethics?

A

They should hold the executive accountable on their ethical stance.

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13
Q

Which kinds of stakeholders does the CISI expect its members to apply the code of conduct to - executive or non executive?

A

Executive and non-executive

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