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APP Builder > APP 1 > Flashcards

APP 1 Flashcards

1
Q

An app builder has deployed a change set from a sandbox to production. There is a long delay in the deployment.
What can be causing the delay?

A

field type change is included in the change set.

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2
Q

The Service Manager provided the app builder with color code requirements for case age on open cases.
New cases populate a green circle
Day-old cases populate a yellow circle
Three day-old cases populate a red circle
How should an app builder implement this requirement?

A

Formula Field

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3
Q

A new field has been added to the Applicant object that is part of an unmanaged package. A recruiter ran the Position with or without Applicants report and noticed that the new field was missing as an option to add as a column.
How should an app builder troubleshoot this issue?

A

Add the field to the custom report type field layout.

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4
Q

Cloud Kicks has leads owned by users and queues. The sales manager wants the status to change to working when a user takes ownership.
What does an app builder need to have in the criteria to ensure the process runs without error?

A

NOT(ISBLANK([Lead].OwnerId))

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5
Q

An app builder has created a custom Lightning App and wants to make it available to the internal
users at Universal Containers.
Which two steps are necessary to accomplish this task7
Choose 2 answers

A

*. Add the app to a Visualforce page
*. Build a Custom Tab for the app.

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6
Q

Universal Containers needs the 18-digit record ID from Opportunity records when exporting data to Excel in order to ensure each record is treated uniquely.
What formula should an app builder use to create this new field?

A

CASESAFEID(Id)

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7
Q

Cloud Kicks has five years of sales data and would like to track when customers made their first purchase.
How should an app builder use a roll-up summary to meet the requirements?

A

Create a new roll-up summary field called First Order Date, using Type MIN on the Opportunity Close Date with a
filter where IsWon = TRUE

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8
Q

Due to the complexity of the Universal Containers sandbox release schedule and requirements, it is advised that change sets are used as often as possible to migrate from one environment to another.
Which three common items can an app builder move when using a change set?

A
  • Custom object
  • Custom field
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9
Q

Ursa Major Solar is ramping up the sales team to meet increased demand. As part of the short ramp up for these new reps, the manager wants to provide a help guide to enable reps to easily get help where needed during the different sales processes.
Which solution should an app builder recommend?

A

Path

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10
Q

Universal Containers manages internal projects by department using a custom object called
Projects. Only employees in the project’s respective department should have view access to all of the department’s project records. If an employee changes job roles and moves to another department, the employee should no longer have access to the projects within their former
department.
Which two options will meet these requirements assuming the organization-wide default for Projects is set to Private? (Choose two.)

A

*. Create a criteria-based sharing rule using the Project’s department that grants access to users by roles.

*. Create a criteria-based sharing rule using the Project’s department that grants access to users by public groups.

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11
Q

Universal Containers has a customer base where many customers have the same or similar company
names.
Which functionality should be configured to improve an end user’s search experience? (Choose two.)

A

*. Update the account search layouts accounts tab columns displayed.
*. Update the account search layouts search results columns displayed

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12
Q

An app builder creates an Account validation rule on the Industry field that will throw an error if the length of the field is longer than 6 characters. Another app builder creates a workflow with a field update that sets the Industry field to Technology whenever the Billing City field is set to San Francisco.
What will happen the next time a sales person saves an Account with a Billing City of San Francisco?

A

The record will save and the Industry field will change to Technology

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13
Q

What is a true statement when deleting a dashboard?

A

Deleting a dashboard also deletes the components within it. It does not delete the custom reports used by the
components.

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14
Q

A junction object has two Master-Detail relationships, a primary and a secondary master object.
What happens to a junction object record when both associated master records are deleted?

A

The junction object records is deleted and placed in the recycle bin.

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15
Q

Universal Containers wants its Field Sales team to only see the accounts that they own. Separate
North American and European marketing teams should only see accounts in their respective regions.
The Inside Sales Team needs to see all accounts in Salesforce.
How should an app builder accomplish this?

A

Set the Organization-Wide Default to Private for accounts. Create criteria-based sharing rules for each
Marketing Team, and create an Inside Sales Team profile with the “View All” setting for accounts.

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16
Q

The app builder has just created a Visual Workflow for the VP of Service.
Which two Flow be accessed by users? (Choose two.)

A
  • Custom Button
  • From a Process
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17
Q

Which two metadata changes can be made directly in a production environment without deploying
from a sandbox? (Choose two.)

A

*. Validation rules

*. Visualforce pages

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18
Q

The Training team at Universal Containers uses a custom Training object to track their customer training sessions. An app builder needs to create a relationship between the Training object and the related Students’ record.
Which two statements are true when creating a Student Lookup field on the Training object? (Choose
two.)

A

*. On Training record, the Student Lookup field can be made optional.

*. On Training record, users can only delete Students, if they have access to it.

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19
Q

An app builder would like to streamline the user experience by reflecting summarized calculations of specific fields on various objects.
Which three field types could be used in roll-up summary fields to accomplish this? (Choose three.)

A
  • Date
  • Percent
  • Currency
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20
Q

Ursa Major Solar is ramping up the sales team to meet increased demand. As part of the short ramp up for these new reps, the manager wants to provide a help guide to enable reps to easily get help where needed during the different sales processes.
Which solution should an app builder recommend?

A

Path

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21
Q

An app builder at Cloud Kicks created a custom object and related fields in the schema builder.
What next steps should the app build take to ensure users can access the new object and fields7

A

Add the fields to the page layout on the object.

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22
Q

An app builder wants to deploy a new version of an auto launched flow Production in an active state so that the new functionality is immediately available to users.
What should the app builder take into consideration when planning the deployment

A

Verify there is an apex test that provides test coverage for the flow

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23
Q

An app builder has been requested to extend record access beyond the organization-wide defaults
configured.
Which two features satisfy this requirement? (Choose two.)

A

*. Using Sharing Rules.

*. Using Public Groups.

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24
Q

An app builder wants to limit the amount of fields users are required to fill out when creating a new
Opportunity. Once they fill out the required fields and save, the full record page with additional fields
relevant to the Opportunity type becomes available.
How could this be accomplished?

A

Make the opportunity type a required field on the initial Opportunity page layout and use automation to fill in the
type field to a record type.

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25
Q

DreamHouse Realty (DR) has a policy that requires the phone number on Contact to be deleted when the
DoNotCall checkbox is checked.
What automation tool should the app builder recommend?

A

Validation rule

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26
Q

Universal Containers uses a private sharing model on Accounts. User A and User B both own Accounts of
their own and have both been sent a new Account record in an email owned by User C to take a look at.
User A is able to open and view the record but User B receives an insufficient privileges error. User A and
User B have the same role in the Role Hierarchy as User C.
What are the three reasons User A has access but User B is unable to access the record? (Choose three.)

A

*. User A is in a Public Group that has access via a Sharing Rule
*. User A is on the same Account Team as User C
*. User C has manually shared the record with User A

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27
Q

Universal Containers created a ‘New Task’ custom action on the Opportunity object. The action was added
to all page layouts in the Mobile & Lightning Actions section.
Which Lightning component should the app builder add to the layout to display the action?

A

Activities

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28
Q

Universal Containers created a custom object called Component to capture details about products sold.
What approach should an app builder take to show Component as a related list on Product?

A

.Create a lookup relationship on Component to Product. Add the Component related list to the Product page
layout

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29
Q

At Universal Containers, the VP of Service has requested a visual indicator flag on each case, based on the
case priority. High-priority case should be flagged red, medium-priority should be flagged yellow, and lowpriority cases should be flagged green.
Which two formulas will accomplish this requirement? (Choose two.)

A

IMAGE( CASE( Priority, “Low”, “/img/samples/flag_green.gif”, “Medium”, “/img/samples/flag_yellow.gif, “High”,
“img/samples/flag_red.gif”, “/s.gif”), “Priority Flag”)

IMAGE( IF(ISPICKVAL(Priority, “Low”), “/img/samples/flag_green.gif”, IF(ISPICKVAL(Priority, “Medium”),
“/img/samples/flag_yellow.gif”, IF(ISPICKVAL (Priority, “High”), “/img/samples/flag_red.gif”, “/s.gif) ) ), “Priority
Flag”)

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30
Q

Due to the complexity of the Universal Containers sandbox release schedule and requirements, it is
advised that change sets are used as often as possible to migrate from one environment to another.
Which three common items can an app builder move when using a change set?
Choose 3 answers

A

*. Custom field
*. Custom object
*. Apex class

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31
Q

Sales Managers at Universal Containers would like to standardize what information Sales Reps are
gathering. Sales Reps want recommendations, sales strategies and to know what key fields need to be
completed at each step of the sales process on the opportunity record.
What feature should an app builder use to provide this functionality?

A

Path

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32
Q

The Service Manager provided the app builder with color code requirements for case age on open cases.
New cases populate a green circle Day-old cases populate a yellow circle Three day-old cases populate a
red circle
How should an app builder implement this requirement?

A

Formula Field

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33
Q

Cloud Kicks (CK) wants to set up a custom child object to track gift cards issued to a customer. A key
requirement is to track the total number of gift cards opened and gift cards issued on an Account. CK
wants to permanently ensure the gift cards are unable to be moved across any other Account once it is
created.
On the gift card object, what type of field should be created to support this requirement?

A

Master-detail relationship

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34
Q

When a sales rep submits an account for approval, Universal Containers wants the user to answer
additional questions via a popup window to populate additional record fields.
What should an app builder use to achieve the desired result?

A

Custom button and Flow

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35
Q

Universal Containers would like to embed a chart of all related Opportunities, by stage, on the Account
detail page.
What type of report should an app builder create to add to the Account page layout?

A

. A summary report on the Opportunity object.

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36
Q

The marketing team at Universal Containers has a list of 400 leads it wants to upload to Salesforce. The
team needs to avoid creating duplicate records.
Which two actions should be taken to meet this requirement? (Choose two.)

A

*. Utilize a Lead Matching Rule and corresponding Duplicate Rule to block newly created duplicate leads.

*. Upload the lead list using the Import Wizard and select a Matching Type to prevent duplicate lead creation.

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37
Q

Universal Containers (UC) has a custom Invoice object and a custom Invoice Line Item object. TTie Invoice
Line Item object has a lookup relationship to the Invoice. UC would like to convert the lookup relationship to a master-detail relationship but is unable to do so.
Which two reasons could be preventing this relationship conversion?
Choose 2 answers

A

*. Custom objects are unable to be on the detail side of a master-detail relationship

*. There is a roll-up summary field on the Invoice object.

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38
Q

Universal Containers (UC) has several large customers that sell their products through dealers. Each
customer and dealer has an individual rep who works directly with UC and each is billed separately.
How should an app builder implement these requirements?

A

Create both customer and dealer as accounts, add each rep as a contact on the corresponding account and
create an account hierarchy.

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39
Q

Which three Salesforce functionalities are ignored when processing field updates in workflow rules and approval processes? (Choose three.)

A

*. Record type picklist value assignments

*. Multiple currencies

*. Decimal places and character limits

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40
Q

An app builder has modified a Lightning record page for a case and has added an email button item to the
page layout; however, users are unable to see the new item on the layout.
What are two potential reasons why users are unable to view the item on the Case Lightning record page?
(Choose two.)

A

*. The email button contains JavaScript.

*. The page layout excludes the case feed component.

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41
Q

An app builder needs a custom solution and is considering using community. Ease of updates is the
primary consideration.
What should the app builder consider?

A

A managed package from AppExchange

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42
Q

An app builder has been asked to display an Overdue Date that is two months after a Task’s Due Date.
Which approach should the app builder take?

A

Create a formula field using the ADDMONTHS() function

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43
Q

Universal Containers (UC) maintains information for over 2 million assets in an external system. UC needs
to access these assets in real-time data in Salesforce and is nearing the data storage limits.
What feature could an app builder recommend UC use?

A

Data Loader

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44
Q

Northern Trail Outfitters uses a custom object to track travel requests. Rangers want to have automatic posts on a record whenever a travel request has been approved.
Which feature should be used to accomplish this?

A

Feed tracking

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45
Q

Ursa Major Solar wants to provide sales console users with an Incredible
experience, with the most-used components easily accessible at all times.
What solution can enable reps to see and access these components from anywhere within the app without
leaving the pagere where the team is working?

A

Utility bar

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46
Q

Cloud Kicks has a sales rep who is stating that their Contact is unavailable for other users to see within
Salesforce.
In which three ways can an app builder troubleshoot this issue? (Choose three.)

A

*. Review the Contact record and ensure it is linked to an Account.

*. Confirm whether Default Organization-Wide Sharing Settings provide access to the Account.

*. Verify the users with the issue have access to the Contact object.

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47
Q

A sales manager at Cloud Kicks wants the team to spend more time in the field and less time manually
entering the information found on the business cards they collect.
What should an app builder do to help achieve this goal without sacrificing data quality?

A

Research and evaluate data enrichment products on the AppExchange to automate data entry.

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48
Q

When an opportunity close date is delayed by more than 60 days, the manager and the VP of Sales must
approve the change.
Which two solutions will meet the requirement? (Choose two.)

A

*. Build an approval process that requires unanimous approval from the manager and VP of Sales.

*. Create a Process Builder flow that submits the record for an approval process.

49
Q

Universal Containers has a Lightning record page that supports both the mobile app and desktop. An app
builder has downloaded a custom Lightning component from AppExchange, but users are unable to view
the component on mobile devices.
What can be the issue?

A

The component has been developed for Desktop Pages

50
Q

The services manager wants to make sure the team enters case priority consistently.
What feature can an app builder use to accomplish this?

A

In-App Guidance

51
Q

Which two options are available to an app builder when defining an object-specific Create Record custom
action? (Choose two.)

A

*. Allowing the end user to choose the record type.

*. Specifying the fields and layout of the action.

52
Q

The VP of Sales wants a Chatter post to the All Sales private group when an Opportunity goes to the closed won stage.
What two tools should the app builder use to automate this process?
Choose 2 answers

A

Process Builder

Flow

53
Q

Universal Containers has Public Read/Write as the Account organization-wide default (OWD) setting.
Visitors to the customer community site report that they can see all of the company’s account records.
How should an app builder configure Account sharing so that community users only see their own
Account?

A

Set the account external OWD to private.

54
Q

Which two will prevent a formula field from being referenced by a Roll-Up Summary field? (Choose two.)

A

A cross-object workflow updating a field referenced by the formula field.

A cross-object field reference in the formula field

55
Q

Universal Containers wants to automatically assign a specific permission set to new users.
Which two actions should be completed in order to meet this requirement? (Choose two.)

A

*. Create a Process on the User object to launch a flow.

*. Create a Flow on the User object to assign a permission set.

56
Q

Universal Containers (UC) has created a picklist field called Status on three separate custom objects. UC
has a requirement to share the list of values for this field across each object.
Which feature would an app builder use?

A

Global Picklist Value Set

57
Q

A recently refreshed partial sandbox at Cloud Kicks has no data In the custom object Shipping. Checking In
production, there are two million rows of data in the object.
What could be the reason the data Is missing?

A

The selected objects in the sandbox template.

58
Q

Which two places can an app builder go to see a list of available Custom Lightning components in their org?
Choose 2 answers

A

*. Lightning App Builder

*. Lightning components in Setup

59
Q

Sales reps at Cloud Kicks (CK) forget to submit for approval when CK needs orders reviewed before close won. CK wants to automatically submit opportunities into the Secure Commitment Stage to eliminate manual submission.
Which three features would meet the business requirements?
Choose 3 answers

A

*. Apex

*. Flow

*. Process Builder

60
Q

Universal Containers uses the Asset object to track products that are installed at customer locations.
A new object, Asset Inventory, has been created to capture details about the asset.
Which approach should the app builder take to show Asset Inventory as a related list on Asset?

A

Create a lookup relationship on Asset Inventory to Asset. Add the Asset Inventory related list to the Asset page
layout.

61
Q

Universal Containers has deployed custom tabs to Production via change sets, without including the profile
settings.
What statement is true about the visibility of custom tabs in Enterprise Edition?

A

Custom tabs are default off for all users.

62
Q

The appraisal team at DreamHouse Realty wants to leverage Salesforce mobile app.
What are three things an app builder should do to optimize mobile experience?
Choose 3 answers

A
  • Use Global Actions to make it easy to perform vital functionality on mobile.
  • Minimize the amount of formula fields and lookup fields to reduce page load time.
  • Put the most important fields in the compact layout so they are easy to find
63
Q

Universal Containers require different fields to be filled out at each stage of the Opportunity sales process.
What configuration steps can an app builder use to meet this requirement?

A

Add the Path component to the Lightning record page

64
Q

To increase adoption, Universal Containers is proposing changes to its Salesforce data model to allow easier visibility for sales reps into key metrics. The proposal has three custom objects related to the Account object, one with a master-detail, and two that are not. Each of these objects has 15 fields they
would like to summarize on the Account object.
What are two considerations for this proposal? (Choose two.)

A

An object can have 25 roll-up summaries.

Roll-up summaries are limited to master-detail relationship.

65
Q

Universal Containers (UC) wants to delete data in several fields for 5,000 Lead records. UC exported the
selected Record IDs and fields that need to have data deleted in a CSV file.
Which two steps should an app builder suggest to meet these requirements? (Choose two.)

A

*. Select Insert Null Values in Settings.

*. Use Data Loader to update leads using the CSV file.

66
Q

Cloud Kicks wants to make sure that users without the Marketing role are unable to update the Contact
Retail Opt In picklist field to Yes.
What validation rule would an app builder use to prevent other users from making this update?

A

AND( $UserRole.Name != ‘Marketing’, ISCHANGED(Retail_Opt_In__c), ISPICKVAL(Retail_0pt_In_c,”Yes”) )

67
Q

Universal Containers uses Contracts for agreements with customers. A sales manager is required to
provide approval for contracts and director approval for any contract over $10,000.
Which two options should an app builder use to ensure all contracts route for the correct approval and also
prevent the sales rep from making changes to the record while it is being approved? (Choose two.)

A

*. Create an approval process on the Contract object with criteria set on a second approval step as ‘Amount__c
> 10,000’ and set the approver as director.

*. Create an approval process on the Contract object and set the field for ‘Next Automated Approver Determined
By’ as ‘Manager’.

68
Q

Universal Containers wants to track installation information once a container has been purchased on a
custom object. Sales reps should have visibility of all the installations associated with their opportunities.
What kind of relationship should this new object have to the Opportunity?

A

Master-Detail

69
Q

DreamHouse Realty (DR) is expanding into subsidized housing by partnering with local government
entitles. DR uses Sales Cloud and has enabled field history tracking on the Opportunity object. Due to
increased Information requirements, the App Dev team is changing Text Area (Long) fields to Rich Text
fields to allow for up to 1,000 characters and better descriptions.
Which two considerations should be made by the team?

A

*. Field History Tracking records value changes of 255 characters or less.

*. Data loss may occur when changing custom field types.

70
Q

Universal Containers implemented an application process that uses custom objects Internships and
Applications. The organization-wide default for Internships has been set to private and is the master in the
master-detail relationship with Applications. The VP of HR wants to allow edit access to Applications to
recruiters.
How should an app builder configure the proper access?

A

Create a sharing rule that grants the users Read/Write access to the Application records

71
Q

Universal Containers conducts evaluations of its sales reps using a custom object consisting of numerical
scores and executive comments. The company wants to ensure that only the sales reps, their managers,
and their manager’s executives can view the rep’s evaluation record, but the reps should not be able to
view the executive comment fields on their review.
How can these requirements be met?

A

. Use a private sharing model granting record access using hierarchy; manage field access with field-level
security.

72
Q

Cloud Kicks (CK) is finding sales reps are inconsistent in data entry when deals are won. CK requires that
custom shoes are shipped within two weeks after the close date. A custom field called Scheduled Ship Date
on the opportunity records the ship date.
How should the app builder ensure this field is properly filled out before setting the opportunity to closed
won?

A

OR(ISPICKVAL( StageName,”Closed Won”) && ( Scheduled_Ship_Date_ c – CloseDate) > 14, ISBLANK (Scheduled_Ship_Date_c))

73
Q

Cloud Kicks’s management team frequently travels and wants to approve requests from their team on the
go via Chatter.
Where would an app builder enable this ability?

A

Chatter Settings

74
Q

Universal Containers uses a custom picklist called Account_Region__c on the Account object. The vice
president of sales has asked that the value of this field is visible on Opportunities.
How should an app builder create this solution?

A

Cross-object formula field

75
Q

How should an app builder configure access to a contact’s Twitter profile for Salesforce mobile app users?

A

Add the Twitter component to mobile view Lightning pages.

76
Q

An app builder wants to update a field on the parent record when a child record connected via lookup is
deleted.
What automation should the app builder use?

A

Apex code

77
Q

An app builder wants to prevent users from creating new records on an account related list by overriding
standard buttons.
Which two aspects should be considered before overriding standard buttons? (Choose two.)

A

Standard buttons that are NOT available for overrides can still be hidden on page layouts.

Standard button can be overridden with a VF page

78
Q

On the Account Lightning record page, users need to see ten fields and the ability to sort and wrap text on
their Related Lists.
What Related List type would the app builder select for the Related List Lightning component?

A

Enhanced List

79
Q

Universal Containers generates leads from three different sources: web, trade shows, and partners. Some
of the information collected is applicable to all sources, there is also information that is unique to each type
of lead.
What should an app builder configure to meet these requirements?

A

Create three lead record types each with its own page layout containing the relevant fields

80
Q

An app builder has a custom component they want to make available on the utility bar, but the component
is unavailable.
How should the component be tagged?

A

For use in Lightning App Builder.

81
Q

Universal Containers uses a custom picklist field Account Region on the account record. They want this
region to be reflected on all related contact records and stay in sync if the value of this field changes on the
Account.
How should an app builder meet this requirement?

A

Create a formula field on the Contact object > Set the value of the formula to
TEXT(Account.Account_Region__c).

82
Q

universal containers has a single contact lightning record page. a component takes up a lot of room on the
page and is NOT needed by users with a Marketing profile.
What should the app builder use to solve this issue?

A

Component visibility filter.

83
Q

The VP of Sales at Universal Containers has asked the app builder to let sales reps create opportunity
records directly from the account, with a number of fields pre-populated.
Which feature should the app builder use to allow users to create the opportunity?

A

A quick action

84
Q

A production org includes custom objects containing confidential Information. A sandbox h needed that
Includes data records, excludes all of the confidential objects, and can be refreshed weekly the confidential
objects, and can be refreshed weekly.
What steps should an App Builder take to meet these requirements?

A

Create a Partial Copy Sandbox and use a sandbox template.

85
Q

Cloud Kicks has three types of customer support processes: Platinum, Diamond, and Bronze. The app
builder created separate record types for each process on the Case object. The customer support team
should be unable to create new cases with the Bronze record type.
How should this requirement be met?

A

Create permission set group for Case that includes Platinum and Diamond record types.

86
Q

An app builder at Northern Trail Outfitters needs to change the data type of some custom fields. The org
has already met the field limit on the object and would like to limit recreating fields.
What data type change limitations should the app builder consider?

A

Changing the data type of a field used in an Apex class from number to text

87
Q

After a deal is closed cloud kicks (ck) wants to assign a user as a customer service manager (csm) in
addition to the account owner and would like a new field to easily track and report which CSM is assigned
to the acccount.
Which solution should an app builder use for this request?

A

Lookup field

88
Q

The DreamHouse Realty (DR) service manager has asked for some improvements in case management to
enforce process compliance so that cases are unable to be reverted to an earlier case status, and to ensure
that certain fields are required when specific case criteria are met.
What solution should an app builder implement to meet these requirements?

A

A Validation Rules

89
Q

A custom field on an account is used to track finance information about a customer. Only members of the
Finance Team have access to this field. However, the business wants to allow one customer service agent,
who is assigned the customer service profile, read-only access to this field for special circumstances.
What is the recommended solution to grant the customer service agent access to the field?

A

Create a permission set that allows read-only access to the field via Field Level Security and assign it to the
agent.

90
Q

DreamHouse Realty (DR) has many properties for sale and wants to identify the highest value of all
Offer__c records on each Property__c record.
What solution should the app builder use to meet DreamHouse Realty’s needs?

A

Master-Detail Child Object

91
Q

Cloud Kicks (CK) wants to simultaneously delete a Suppliere record and all Supplierltem__c records if a partnership
ends with a supplier. What solution could an app builder use to meet the requirement?

A

Master-detail

92
Q

Universal Containers (UC) has a time-sensitive need for a custom component to be built in 4 weeks; UC developers
require additional enablement to complete the work and are backlogged by several months.
Which option should an app builder suggest to meet this requirement?

A

Use an AppExchange solution.

93
Q

At Universal Containers, each admin and developer use a separate developer pro sandbox. Configuration and code
are then migrated to a partial data sandbox for combination and initial testing. Once approved the configuration and
code are then migrated to a full sandbox for final toad and regression testing before going to production.
When should the full sandbox be refreshed?

A

After each push from the partial data sandbox.

94
Q

The app builder at Cloud Kicks has created a custom object named Delivery__c to track the details of products
shipped to customers.
Which two actions should the app builder take to prevent users in the shipping department from deleting delivery
records?
Choose 2 answers

A
  • Remove the delete button from the Delivery page layout.
  • Remove the Delete permission from the Shipper profile
95
Q

DreamHouse Realty requires that field value changes for certain fields such as asking_Price__c and
Real_Estate_Agent__c on their House__c custom object show up prominently on chatter.
What Chatter feature should the app builder utilize?

A

Feed Tracking

96
Q

An app builder wants to create a custom Sync button on Account that will call a Lightning Web Component
that connects with an external system. This action should only be available If the custom Status field is set
to Ready to Sync. What should an app builder use to add this functionality to an Account record page?

A

Dynamic action

97
Q

DreamHouse Realty is building a custom Lightning app to track its expanding solar water collection
business. The Lightning app currently contains a custom Lightning record page with standard components.
From which two resources should an app builder get custom components to bring into the new Lightning
app?
Choose 2 answers

A

*.Import Wizard

*.Visualforce

98
Q

Universal Containers has a private sharing model for Accounts and Opportunities and uses Territory
Management to grant access to records.
Sales rep A manually shares an opportunity record with sales rep B.
Sales rep B has access to the Account even though the Account Is NOT In sales rep B’s territory.
Sales rep C CANNOT see either record.
Based on the information given, why can sales rep B see the Account related to the Opportunity?

A

.Sales rep B was added to the Account team.

99
Q

Cloud kicks (ck) captures all shipping information in a custom object called shipments _c. CK’s app builder
is tasked with creating an approval process to ensure department members can approve all overnight
shipments.
Where should the app builder route the approval request?

A

Queue

100
Q

At Universal Containers, all US Sales Reps should be able to view the US Team Dashboard. However, only
the US Sales Directors should be able to see the data in the component and view its source report.
How can an app builder ensure the proper access is granted?

A

Share the dashboard with the Public Group US Sales Reps and share the dashboard source reports folder with
the US Sales Director profile

101
Q

Cloud Kicks wants to efficiently Increase the company’s adoption of Salesforce while simultaneously moving away
from their reliance on spreadsheets. An app builder is given a spreadsheet everyone is sharing that needs to be
added to Salesforce. The object with fields needs to be created and the data inserted simultaneously. Which tool
should be used?

A

Lightning Object Creator

102
Q

A customer service representative at a call center would like to be able to collect information from customers using
a series of question prompts. What could be used to accomplish this?

A

Visual workflow Or (Flow)

103
Q

A new app builder on the cloud kicks team is getting familiar with relationships in the data model.
What functionality would present the app builder a comprehensive view of all relationships in one place?

A

Schema Builder.

104
Q

An app builder wants to create a new field using schema builder.
Who will get access to the new field by default?

A

.Internal profiles.

105
Q

Cloud Kicks wants to display the number of Opportunity records associated with each Account.
What solution should be used?

A

Roll-up summary field

105
Q

DreamHouse Realty (DHR) recently acquired Cloud Kicks (CK), a company that is still on Salesforce Classic. DHR
is keeping the CK Salesforce org; however, it will migrate this org to Lightning Experience. Where should the app
builder find prebuilt resources to help with this project and overall adoption?

A

AppExchange

106
Q

An app builder at ursa major solar has been working on a new custom app in a sandbox that has been upgrade to
the next major Salesforce version, and their production instance is still on the current salesforce version. The
development is complete and they are ready to deploy a change set.
What should the app builder consider when planning the deployments?

A

It will fall if there is a feature only available in the next version.

107
Q

Northern trail outfitters has two custom objects that are part of a master-detail relationship.
What determines the ownership and sharing access of the detail record?

A

The owner field on the Master record.

108
Q

Universal Containers uses a custom object called Reviews to capture information generated by interviewers during
the candidate process. The Review records are visible to any user that has access to the related custom Candidate
record. The VP of Human Resources wants the comment field on the Review to be private to anyone outside of the
HR department.
How should the app builder meet this requirement?

A

Create a page layout with the field for HR users and another page layout without the field for all other users

109
Q

Sales Managers want to be automatically notified any time there is a change to an Opportunity Close Date and want
these changes to be tracked on the
Opportunity.
Which two configurations should an app builder recommend? (Choose two.)

A

*. Use Process Builder on Opportunities and a Chatter post action

*.Enable Feed Tracking on Opportunities

110
Q

Northern trail outfitters wants to broadcast an email to 7000 contacts in salesforce on a regular basis but realizes
salesforce mass email functionality has a limitation on the number of emails that can be sent each day.
What action should app builder take?

A

Research and evaluate products available on AppExchange to send mass emails.

111
Q

Ursa Major Solar wants to create a relationship between the standard Contact object and a custom Solar Project
object Contacts potentially be related to multiple Solar Project objects, and a Solar Project can have multiple Contacts
associated with it.
How should an app builder configure the data model?

A

One Master-detail relationship on Conuct and one Master-detail relationship on Solar Project

112
Q

The sales operations team at aw computing delete accounts for a variety of reasons. the sales ops director is
worried that the sales team may delete accounts that sales reps are actively selling into.
How should the app builder keep accounts with open opportunities from being deleted?

A

Create an Apex Trigger on the account object.

113
Q

Ursa major solar (ums) is a public sharing model for accounts. ums would like to move to a more restrictive sharing
model but wants the sales team to continue to have access to all account records with the sales record type.
Wich tow actions should an app builder compte to implement this change?

A

Update the organization-wide defaults.

Create a criteria-based sharing rule.

114
Q

An app builder installs an unmanaged package in a full copy sandbox that is an exact match for production, and now they are ready to install it in production. When the app bullder attempts to install the package in production, it falls.
Why did the package fail to install?

A

Apex unit test failures

115
Q

An app builder wants to show Groups as the last navigation menu item in the Salesforce Mobile App. However, the app builder is not able to select Groups as one of the items on the drop-down menu.
What could cause this?

A

Groups is not included in the selected list for the navigation menu.

116
Q

The Recruiting team at AW Computing captures the job acceptance and date of hire of a candidate on the Job
Application custom object. Once the candidate accepts the recruiter’s Job offer, the date of hire should be entered
and not be changed on subsequent record edits.
Which validation formula should the app builder use?

A

NOT(ISBLANK(Job_Accepted__c)) && ISCHANGED(Hire_Date__c)

117
Q

Northern Trail Outfitters (NTO) has created the custom objects Trail and Park in Salesforce to track parks and trails
respectively, NTO wants to track the total number of trails a park has on the park record without writing any code;
Which two actions should an app builder take to accomplish this requirement?
Chose 2 answers :

A
  • Use a master-detail relationship between the Park andTrail objects.
  • Use a lookup relationship between the Park and Trall objects.
118
Q

An app builder at universal containers has been asked to add the chatter feed to a custom object record page.
Which approach should the app builder use?

A

Add the standard Chatter feed component.

APP Builder (1 decks)

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